I have an itouch 4th gen and its stuck on the low battery screen. I charged for the entire night and it still displays the low battery image. I tried plugging into my computer and restore it but it says error. Also, my computer cant even recognize it

So it's stuck in the low battery screen and it cant turn on.
My computer cant recognize my device and restoring couldnt work.
Tried holding the home button and the turn on/off button, didnt work.

Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.  If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
Suggest that you take full advantage of the above.

Similar Messages

  • I have an itouch 4th gen and I tried downloading snapchat again and it says it could not be downloaded at this time, what do I do?

    I have an itouch 4th gen and I tried downloading snapchat again and it says it could not be downloaded at this time, what do I do?

    Likely a temporary Apple problem. I would just try later

  • Hi i have an itouch 4th gen the problem is that the front cover has started to come away, looks like the glue is drying up, ive got older ones and they are still working fine. Has anyone else had this problem and if so what can be done about this. Thanks

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    SOme users have reported that their screen has come a little loose but very few.
    Try fixing it yourself
    iPod Touch Repair – iFixit

  • I forgot my password and i tried restoring it but it says error. someone help

    when I get onto iTunes and try to restore it, it always ends up saying error.

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  • HT1459 my 6th gen nano stopped working and is not recognized by my computer or in itunes. I tried rebooting with directions, it still doesn't work. I've tried pluggin into power source and pushing the on off button with the volume down button- this doesn'

    My 6th gen nano ipod stopped working. I figured it was because it was next to my sweaty body, so put it in rice. I sought help from internet and tried all of the troubleshooting steps; i.e pushing down the power button and the volume down button consecutively, plugging it in to a power source, waiting 10 minutes and pushing the buttons while it was plugged in. Nothing has worked thus far. Is there anything else that I can try?

    Hi there Betsyell,
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    http://support.apple.com/kb/ts3474
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  • I am trying to download purchased music onto my iPad but it says error every time, with every song. Why is this?

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    Hi Baldwin13,
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    Can't connect to the iTunes Store
    Troubleshooting on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on fromSettings > General > Cellular.
    Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts. 
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    Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    Try resetting (turning off and then on again) your Wi-Fi router
    If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
    Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
    Hopefully, these steps will resolve your issue.
    Have a great day!
    - Judy

  • I just got through repairing my itouch 4th gen. everything is working fine except my sleep/wake button isnt responding. what can i do?

    I just got through repairing my itouch 4th gen. everything is working fine except my sleep/wake button isnt responding. what can i do?

    Looking at the teardown for the iPod here:
    http://www.ifixit.com/Teardown/iPod-Touch-4th-Generation-Teardown/3562/2
    Maybe you damaged the ribbon cable that connects the switch to the logic board.

  • HT201263 my iphone 4 wont come on although it does show the apple signal when plugged in. i need to restore it but dont know how

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    Hello, Taylorlocke. 
    Thank you for visiting Apple Support Communities.
    Here are a couple helpful troubleshooting articles that I would recommend going through.  They will walk you through troubleshooting this issue. 
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    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • For the iOS5 (iTouch 4th Gen), was there supposed to be an iTunes and Documents app (directly on the iTouch) for the iCloud feature? Because I don't have it and I already tried restoring my iTouch again...

    For the iOS5 (iTouch 4th Gen), was there supposed to be an iTunes and Documents app (directly on the iTouch) for the iCloud feature? Because I don't have it and I already tried restoring my iTouch again...

    so now I have to close an account I've held for 5 years and lose all my content...... am I right?
    No.
    I suggest you contact iTunes support.
    -> http://www.apple.com/support/itunes/contact/
    and was declined because I didn't have enough funds. This is fine. This happens all the time. Its cash.
    I wouldn't say "this is fine" and it is not cash.
    In many places, attempting to use a debit card with no funds (even if you don't know there are no funds) is fraud and is illegal.

  • Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

    Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

    Try here:
    iOS: Troubleshooting backup issues in iTunes

  • I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

    I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

    They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
    Have you failed to do this?

  • I have a Ipod touch and I made a passcode and forgot it. I need to restore it but it says I Have to update it and I DONT want to

    I have a Ipod touch and I made a passcode and forgot it. I need to restore it but it says I Have to update it and I DONT want to

    Restore will indeed restore with the latest available update.

  • Hello. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!!

    Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • My itouch 4th gen refuses to switch off and i am unable to change the volume.  Can you help?

    my itouch 4th gen refuses to switch off and i am unable to change the volume.  Can you help?

    - Have you tried resetting the iPOd:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next connec the iPod to its syncing computer and try to restore the iPod.
    - The if still same. place the iPod in recovery mode and then try to restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

    I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are not working I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

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