I have an itunes icon and a usb cord on my screen... cant switch phone on HELP... i have an iphone 4s.....how do i do a factory reset if it wont turn on at all :(
i have an itunes icon and a usb cord on my screen... cant switch phone on HELP... i have an iphone 4s.....how do i do a factory reset if it wont turn on at all
I'd say you have a better chance of not loosing anything if you connect to your home computer-- but it's not certain. Yeah, I'd imagine it's very frustrating. I'm surprised Apple allows these huge updates outside of iTunes.
Similar Messages
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my iphone 4 displays a itunes symbol and a usb cord on screen and wont do anything elese. i plugged into pc with usb to itunes n it tells me to restore but it says i will loose everything i cant figure out how to sync or download all my stuff from phone to pc so i dont loose it all, also its telling me i have to register this pc with ipone n itunes account and dont know how// someone anyone please help
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*http://www.mozilla.org/plugincheck/
*Shockwave Flash 10.0 r22
Update the Flash plugin to the latest version.
*https://support.mozilla.org/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/ -
pls help me
Do you mean that your computer's iTunes isn't recognising that an iPad in recovery mode has been connected to it ? You have an up-to-date version of iTunes installed on your computer, and its open ?
If your computer's iTunes isn't recognising the iPad then see if the troubleshooting on these pages help :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591 -
I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .
Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.
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iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.
Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
Thanks a billion once again! -
My son's iPod Touch is displaying the iTunes icon and a USB connector image. He cannot charge or connect.We have tried a different USB cord. We have tried reset his iPod. No luck. Any suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?
The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367 -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
Why does my iphone have an itunes icon and a charger shown
why does my iphone have an itunes icon and a charger shown
Try this
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
Best of Luck -
i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone
Restore the device.
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So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I tried to restore original settings on an ipod touch I just purchased used. It worked fine before and after I selected the restore, I now have the little itunes logo and the usb cord pointing to it and it will do nothing else. any suggestions?
Try placing the iPod in recovery mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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