TS1702 iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. Have tried to reset it (not responsive), link to iTunes (not recognized), etc.

iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.

Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
Thanks a billion once again!

Similar Messages

Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367

Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

The iPad could be in recovery mode.
You may want to follow these instructions:
http://support.apple.com/kb/HT1808

HT4623 So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING No

So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?

Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem.

HT201210 I am trying to restore my I phone but I get a message that says "The Iphone "Iphone" could not be restored. The device cannot be found. Now my phone won't work at all. The only screen image it shows is the Itunes icon and a USB cable.

I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
Can anyone help?
Thank you.

That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan

HT4623 my iphone 4 has an Itunes logo and a usb cable on the screen....it will not update...what can i do

my iphone has a itunes logo and usb cable picture on the screen....what can I do to get it to work

What happens when you plug your phone into itunes

HT4623 My husband just did the update for his iPhone 4, his phone is frozen with the iTunes page and a usb cable across the homescreen. He's tried holding down all the buttons all at the same time. can't shut it off. popped out the sim card, won't charge

We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.

If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update'

Itunes icon and a USB cable is all that shows on my new Ipad.

I hooked it up to my PC, but it isn't recognized. The manual doesn't explain what to do. Isn't an Ipad supposed to be easy to use? It won't even come on :-(
something simple I'm sure - but what?

First, download and install the latest version of iTunes on your PC: http://www.apple.com/itunes/download/
Then connect the cable directly to a computer USB port, not a USB hub.
Save a lot of time by downloading and reading the manuals: http://support.apple.com/manuals/ipad/

My iPod display shows an iTunes icon and a USB connector. I cannot get anything to start or charge. What next?

My son's iPod Touch is displaying the iTunes icon and a USB connector image. He cannot charge or connect.We have tried a different USB cord. We have tried reset his iPod. No luck. Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connected to itunes and itunes said we are not connected to internet but i am....any help out there

I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???

If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490

My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!

My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

If not successful:
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port and cable
Try another computer to help determine if you have an iPod or computer problem

My iphone has just got the itunes symbol and a usb cable showing on the screen it wont turn on or let me do anything what can i do???

i was updating my iphone 3gs software on my pc and it came up with an error and since then i have just had the itunes symbol and a usb cable on my screen. i cant do anything with it what can i do?

The only thing you can do is what the picture is telling you to do: plug it into iTunes and restore it.

Why am i seeing athe itunes logo and a usb cable on my ipad screen

why am i seeing the itunes logo and a usb cable on my ipad 2 screen

It means that you need to connect the iPad to your computer's iTunes (recovery mode), and you should then be able to reset the iPad and restore/resync your content to it

TS1702 iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. Have tried to reset it (not responsive), link to iTunes (not recognized), etc.

Similar Messages

Maybe you are looking for