I Have been trying to change my password.and I forgoten my Old password.I am signed here.but it well not let me chang my password.

I came to Mozilla Support to change my password.I don't know my old password.I have tried everything. the only thing left is to delete my account.and start over with a new account.

Sorry if it is Firefox Sync we are unable to recover your data.
You probably are not asking about your password for use on this forum as you are signed in.
You are mentioning an account and so I guess the question will relate to Firefox sync. That is secure and if you lose a password you lose the data, and there is nothing anyone at Mozilla can do to help you recover data because of that security.
You may of course reset and start again
* [[How do I set up Firefox Sync?]]
* [[I've lost my Firefox Sync account information - What to do]]
* [[Disable Firefox Sync on a lost phone or tablet]]

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HT2731 I have been trying to update my ipod and it keeps saying can't connect to the store but I'm able to purchase apps from the store. Which I did right after it said that???

I don't know what's going on with my ipod it keeps saying can't connect to store when I try to download updates but I can still buy apps from the store???

Make sure your system time & date is set properly. If it is not, then move it backwards 2 months, then try to connect to the store. Good chance it will work then.
Change it back after again.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do. I am prompted to contact the Itune store and get this song and dance to get here and still the software such as purchased apps hang but don't update or mount.

What password?
What update?
Step by step, specifically what are you attempting to do?

HT5624 I have been trying to change my Apple password. They are asking me "security" questions that they couldn't possible know the correct answer to, yet they tell me that my answers do not match their records. The answers I am giving are correct. How

I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanks

the ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde

HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.

HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.

What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.

I have been trying to change my apple id to my new email address and it says the id egsists what do i do

i have been trying to change my apple id to my new email address and it says i cant as the id is in use what do i do

    If your new email address is an Apple-related email account (e.g., Mobileme account), you will get the 'email is already in use' message. If this is the case, you cannot consolidate your old Apple ID with your new one. I (and many others) have ran into this same issue.
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I hope this helps.
Rex

I have been trying to change the generes for songs in my I tunes library but it doesn't allow me to do this. Does anyone know how.

I have been trying to change the generes to some of my songs in my itunes library but it doesn't allow me to do this. Does anyone know how.

Hello there, reginaairview.
The following Knowledge Base articles offer some great information in regards to how to change the Genre information on music in iTunes:
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Edit song or CD information
Select the song or CD you want to edit, and choose File > Get Info (or press Control-I).
Click Info and make your changes.
Tip: If you’re changing the same information (for example, the genre) for multiple items, you can select all the items and change the information for them at the same time.
Create your own genre category by clicking Info and typing the category in the Genre field.
Additionally this article provides some good screen shots of where that is changed under "Editing and arranging content" section:
Playing and managing content in iTunes
http://support.apple.com/kb/ht1399
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201303 I have been trying to change my payment option / Account details but no luck

I have been trying to change my payment option / Account details but no luck

Two approaches, you can go to http://appleid.apple.com and then use Manage Account to make changes, or you can follow the process per the knowledge base article:Change or remove your payment information from your iTunes Store account (Apple ID)

I have Photoshop elements 10 and have been trying to copy albums onto a flash drive to show slide show on my TV. 10 does not have a flash drive connection, so I am trying to put it on my harddrive. When I hit the export to harddrive or anything else, I ge

I have Photoshop elements 10 and have been trying to copy albums onto a flash drive to show slide show on my TV. 10 does not have a flash drive connection, so I am trying to put it on my harddrive. When I hit the export to harddrive or anything else, I get a message saying it is trying to locate and reconnect missing photos, goes into a search mode and displays the identifiers of the located images. When I try to follow the directions for reconnecting I get nowhere. Can you help?

Wrong forum; we don't do Elements here.
You want: Photoshop Elements

I have been trying to reset all contents and settings on my iPod nothing is happening what do I do do

I have been trying to reset all contents and settings on my iPod nothing is happening what do I do

Hey there MP1201,
It sounds like you would like to reset your iPod Touch to factory settings but the Erase All Content and Settings function is not working. I would next try using iTunes to restore the iPod with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
All the best,
Sterling

I have just created a new playlist, at the same time I have updated the ITunes software and that of my ITouch. My problem is that today I have been trying to edit the playlist and the edit playlist is greyed out please help

I have just created a new playlist, at the same time I have updated the ITunes software and that of my ITouch. My problem is that today I have been trying to edit the playlist and the edit playlist is greyed out please help.
I have been in preferences and checked manually edit etc and still no joy. I must be missing something.
Susan

From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

HT1386 I have been trying to sync my iPhone and its not syncing. I've synced it before but now it has gone away. How can I re-sync it? Please help.

I have been trying to sync my iPhone and its not syncing. I've synced it before but now it has gone away. How can I re-sync it? Please help.

you did enable Music syncing in iTunes, yes?

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished success

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished successfully,

Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
Updates failing from CC errors U44M1l216 and 49 - anyone else getting these?
Installation succeeded but a patch failed
Regards,
Sheena

I have been trying to update Prelude CS6 and Fireworks CS6 for several weeks but always get an error

I have been trying to update Prelude CS6 and Fireworks CS6 for several weeks but always get an error message: "U44M1P7". How can I resolve this problem?

Hi Cellpho,
Can you try the solution described here?
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-Dave

Have been trying for nearly an hour and a half to get on chat through three tries to solve my 4.0 profile access question

Have been trying for almost an hour and half to get someone to answer in chat and have been passed over a few times. Cannot access my work profile after I downloaded 4.0 yesterday. Keeps saying I'm offline but I'm not and the box is unchecked. Have tried restart several times, re-install several times to no avail. Haven't gotten help in chat nor answers here. But I need to use it for work. Worked perfectly in 3. ,ost recent. HELP!!!

Thank you for offering. To the extent possible, I removed all impediments to Firefox from Symantec Endpoint Protection which is what my university uses along with Cisco Clean Agent where I also removed impediments. The problem was not solved. I continue not to be able to use one of my two profiles (the more important one) since I downloaded 4.0 yesterday. Worked fine with 3. every update since 3.0. I still get the same message about being offline and unchecking the box which has never been checked. Still searching for a remedy.
Don't know enough to find which part of the Firefox program in the C drive program files is the culprit, but it is surely somewhere there. Little at a loss as to what to do. Wish I knew of a Firefox whiz or Geek either near where I live or in Frederick, MD; Leesburg, VA or Washington, DC

I Have been trying to change my password.and I forgoten my Old password.I am signed here.but it well not let me chang my password.

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