I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
Adobe no longer sells upgrades to CS3 or CS4.

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I have changed my password and it is verified on my desktop computer but will not accept any password on my ipad after updates

after a new update, i changed my ipad password and it confirmed on my desktop, but the ipad will not accept any password....new or old

Hello glenda15,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Best of luck,
Mario

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

I am trying to install microsoft office and installer is not accepting my apple id and password. I have tried by user id and password in other applications and it is working

i am trying to install microsoft office and installer is not accepting my apple id and password. I have tried my appleid and password in other applications and it is working

Office requies a MS serial number, not your Apple ID. Are you attempting to install the Office 360 pay as you go version?

HT1918 I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have been getting the black screen after waking. My screen is not set to sleep, so I don't know if it's related. Some discussion of the problem here:
http://discussions.apple.com/thread.jspa?threadID=1227085
http://discussions.apple.com/thread.jspa?threadID=1243743

I bought Adobe Photoshop CS6 over a year ago. I never install it in any computer. I am trying to install it now but it will not recongnize the redemption code

I bought Adobe Photoshop CS6 over a year ago. I never install it in any computer. I am trying to install it now but it will not recongnize the redemption code

You use the redemption code to obtain a serial number.
Redemption Code Help
The serial number is what you use to license the software on your computer.

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help! I am new to all this and want to start using the phone legitimately.

I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1349 my mac installer will not accept my correct password despite changing it to ensure i was using the right one I am trying to download microsoft office

I am trying to install microsoft suite on my macbook pro. the installer program will not accept my password. what am i doing wrong
i changed my apple password and my microsoft password to make sure that i was using the correct password and the system will still not accept the password
HELP

You don't need an Adobe password to download Adobe Reader. However, during the installation you may be prompted you for your system's Administrator password.
See https://forums.adobe.com/thread/1619850

I had to reset my apple password. I am trying to purchase an app and it will not accept my new password. Help?

After resetting my apple password I am trying to purchase an app. It will not take my new or old password. Please help.

Store Use Store settings to change or create an iTunes Store account. By default, the iTunes account you’re signed in to when you sync iPhone with your computer appears in Store settings. You can change accounts on iPhone to purchase music or applications from another account. If you don’t have an iTunes account, you can create one in Store settings. Sign in to an account:
View your iTunes Store account information:
Sign in to a different account: Choose Store and tap Sign out, then tap Sign in and enter your username and password.Choose Store and tap View Account, then type your password and follow the onscreen instructions.Choose Store and tap Sign in, then enter your user name and password.
Create a new account:
Choose Store and tap Create New Account, then follow the

HT4623 i downloaded my 1os7 update.....i am stuck on "rescue email"....i enter my apple ID email it says i have to use another one....it will not accept any of my other emails....anyone?

i need help....i downloaded my new software....while trying to set it up, i get to a spot asking for a rescue email....it will not accept my apple ID email, so i have tried entering a couple others with no success....anyone else have this problem????Please help

this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

I recently restored my iphone. When i tried to set it back up, it will not accept my apple id password. Yet I can sign in the the apple store using the same apple id and password. How do i get my iphone to accept my apple id?

I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?

Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

I have photoshop 13 and it will not load any pictures into the organizer. How do I fix this error.

I keep getting the error that nothing was imported due to files or folders selected to import did not contain any supported file types or the files are already in this catalog. It started two days ago ( I have had elements 13 for about 6 weeks now) after I put my photo card in to download as usual. I have used photoshop elements for years and know what I'm doing. I also have Photoshop 12 that works just fine and will download these same files with no issues. I am using hp laptop and windows 8.1. Please help. I have thought about uninstalling and re installing but I have a lot of effects that have been added already and it is time consuming to do it again.Thank you for any advice

This is often a feature of faulty battery. Try to Restore your iPhone with iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send your iPhone to Apple for resolution under Warranty.

TS2634 I can't open email. Keeps asking for my yahoo password. Will not accept any password I put in. When I try to reset, it wants to confirm to an alternate email, which I do not have?

My email app will not longer display my messages. It asks for my yahoo password and then accepts none of the passwords I ever remember using. When trying to reset the password, it prompts me to use an alternate email address which I do not have? Any advise?

Can you sign in at yahoo.com?
If you can sign in then it's not a password problem.
Yahoo servers have been having probelms with not accepting the right credentals on mobile devices.
The only two ways I have seen this type of issue are to simply wait and keep trying or:
Sign into yahoo.com on a comptuer.
Sign into yahoo.com on the device
Delete the account that you have added and attempt to re-add the account - about a 50% chance the account won't re-add to the device.
If this doesn't work then your back to the first option to wait till it works again.

I have a new Mac mini and are using an Acer monitor. Unfortunately, the Acer will not show any image on a startup from cold. It does however work completely correctly when restarting from 'sleep' condition. Can anyone help? Thanks in anticipation.

I have a new Mac mini- changed from Windows XP. I have a peculiar problem. I use an Acer monitorwith the Mac which works fine when the Mac is 'un-sleeped'. But, if I have shutdown the Mac the Acer does not recognisethe start up - at least it shows nothing on screen. When I have shut down - nowknowing the problem, I use an old Samsung monitor to cope with the start up -it does so fine - and then put the Mac to 'sleep', then change monitors andrestart the Mac - the Acer is now fine. I am using the same cables for theSamsung and the Acer. The Acer had no problems with my old Windows system -from sleep or shut down. I really do not think there is anything wrong with theAcer - could it be some sort of recognition problem? Please can anyone assist.Donald Picton

I posted the same question a day ago with no response. I'm using an Acer x193w. You actually don't have to switch monitors to get it to work. Just make sure you turn off the monitor after shutting down the Mac mini (actually push the power button on the monitor, not just let it go to sleep). If you turn on the monitor (push the power button on the monitor), then power up the Mac mini, the monitor is recognized. The issue didnt exist with Snow Leopard for me. It only started after I started using Lion. Hope this issue gets fixed In a future OS update.

I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

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