I have Flashplayer 11.6.6 installed. Yet the pop-up keeps asking me to update.
I have Flashplayer 11.6.6 installed. Yet the pop-up keeps asking me to update. How do I tell it the player is already installed?
My operating system is Mac OSX, version 10.6.8. I use Safari, version 5.1.8. I realize the latest version of Flash is 11.6.602, but when I typed my question to you, I could only remember 11.6.6. It was 11.6.602.180 that I had tried to download. and thought I did download and install, until the pop-up said I need the latest version of Flash. Unless I try again, I can't get the screen shot of the pop-up. I will try after the holiday to send you that.
Thanks,
Mary
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I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?
[discussion moved to Acrobat Installation & Update Issues forum.]
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I have an active creative cloud subscription, yet I am still being asked for serial numbers?
I have an active creative cloud subscription, yet I am still being asked for serial numbers. How do I proceed?
How did you download the software? For Creative Cloud, you should download from http://creative.adobe.com (which will install through an application called AAM). If you have a trial installation, and bought Creative Cloud, that could be the cause.
Please see http://forums.adobe.com/message/4397400#4397400 for more detailed information.
James -
I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?
You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
I keep getting a pop-up saying "To view this web content, you need to install the Java Runtime Environment. Click 'more info...' to visit the website...(and so on)". I have done what it asks but the pop-up keeps popping up. What do I dd?
If you haven't downloaded this, try downloading this. .
http://support.apple.com/kb/DL1572 -
I have Reader 10,1.4 installed. Why do I keep getting notices to download 9.5.2?
I have Reader 10,1.4 installed. Why do I keep getting notices to download 9.5.2?
Can you post a screenshot of such a notice?
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Everytime I click on something whether it's on Google or opening an Email etc.. I get a pop up ad appear in another tab. I have tried everything to stop this increasing the pop up blockers and other things it still happens. I don't know what i can do to fix this?!
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/ -
Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"
Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
I REALLY dislike Adobe. -
When i update my mac when i have restarted it and everything, right at the end it say none of your updates could be downloaded
how can i fix this? because i cant download apps and update them
thanks so much if you can help meYou purchase and install Mac OS X 10.5 or 10.6.
(59236) -
New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.
It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
If you don't remember the password for it, you can go to Manage your Apple ID and click on Reset password. If you don't remember the answers to your Security Questions, you can contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
Running Snow Leopard 10.6.7 & Safari 5.1.10
Problem is with Yahoo mail which keeps asking me to update my Safari browser but everything is up to date as far as I can tell. Have reset Safari & empties cache.
But no change- every time I go to open Yahoo mail it goes to a page with update boxes for Firefox & Safari asking me to upgrade but on hitting Safari upgrade box it just takes me to an Apple page that explains the benefits of the new Safari ( Mavericks maybe ) with no option to upgrade. Can anyone suggest an answer to this annoyance.
Thanks very much,
Dino.Your post is pretty lengthy and I have to admit I didn't read it all. Please try restarting in Safe Mode, if that doesn't work please do both a SMC and PRAM reset. These may take 2-3 attempts.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
When I attempt to purchase a calendar, it is assembled. Then it keeps asking me to update my account information. I have done so 5x and said ok, but then it never finishes and tells me the calendar has been ordered. I am using iPhoto 9.
and did you
Go to your account in the Apple store (store.apple.com) and re-enter all of your information,
LN -
I already bought the annual plan, I installed PS, but i cant open the LR, it keeps asking about the serial no.
isn't the annual plan for ps and lr?Download LR did you remove and reinstall your installation of Photoshop Lightroom 5? The licensing for your membership will only be applied to Lightroom if you install through the Creative Cloud Desktop application. You can find additional details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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i have a ipod 4th generation; and on my itunes it keeps asking me for my itunes security card # but i dont have it. Is there a way i can get that number without the card itself?
So I tryed to download it on the apple website but it keeps saying that there is an error.
What does the error message say? (Precise text, please.)
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