I have installed the alexa toolbar but cannot find it or run it

Problem running Alexa toolbar in firefox.
== This happened ==
Not sure how often
== i have downloaded the alexa toolbar

First of all, see if the Alexa toolbar is listed in the list of toolbars, found in menu View (Alt+v) -> Toolbars.
If it is and doesn't have a checkmark beside it, enable it by clicking it in the list in that menu.
If it is and does have a checkmark beside it, it may be displayed outside the window somehow or there is some other problem, please try and see if the [[Back and forward or other toolbar items are missing]] support article can help you solve it.
If it is not listed in the Toolbars menu, it may not have installed properly for some reason - check in menu Tools -> Add-ons -> Extensions that it is installed. Our support article [[Troubleshooting extensions and themes]] may be able to help you, this may also apply if you're not using the default theme as it could be a problem with the theme.
The article [[Unable to install add-ons]] may also be helpful and goes more in-depth with add-on installation problems.
Please let us know how above works out, and if we can be of further assistance.

Similar Messages

Maybe you are looking for