I have installed the free 30day trial of the Creative Cloud and it's on my desktop but won't open up. Why?
I need help in how to open this up@
These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
Similar Messages
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I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
please help me asap! i need to instal the After Effects for my school work, but when i installed the creative cloud, in the apps section there is no sign of that particular app!
Hi Taylah,
Please refer to the technical specifications for After Effects:
https://helpx.adobe.com/after-effects/system-requirements.html
Regards,
Sheena -
I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.
Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini -
Hello, I have a Mac OS X, and can't seem to install the creative cloud, I get this pop-up message when I try
Er is geen programma ingesteld om de URL 'aam://?passPhrase=QDdPo8BTHv975B1B1f0x3anMggUxp4allBf lsm629RgGXV22ocIlQfI9TMW5vkteaQquFNIFB1uDwU18Z268e69Er6M8XCttQjvdYYdLJ9biyCRQF931 MyMPR0rGvrenZ0e2iougs4l9mlOAHDsfQEDOaqfVInflnZ9 FZSMc=' te openen.
So basically it said that I don't have a program to open it? I already had a trial version on my mac, but deleted it..YasmineH your web browser is blocking the installation of the AAM Detect plug-in. I would recommend using a different web browser or installing through the Creative Cloud Desktop application. You can find additional details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks
I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel -
i have subscribed to the creative cloud. and i would like to install to another computer. would you please tell me how do i do that?
You need to log in to Adobe.com & download the app from the desktop icon.
You can follow Creative Cloud Help | Install, update, or uninstall apps . One Creative cloud allows you to actibvate twice.
Regards
Rajshree -
I have installed the new OS and have lost a part of my personal data: music files and pictures. The new safari is horrible. Give me back the previous version! Or fix the bugs!
These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen). If you want to leave feedback for Apple then you can do so here : http://www.apple.com/feedback/ipad.html
What bugs ? Have you not got your music, files, photos on your computer so that you can sync them back to the iPad ? -
I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.
john beardsworth wrote:
John Waller wrote:
However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
That is possible, John, but it is only speculation on your part. Might, not will.
kwdaves wrote:
There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015). -
Can I install the creative cloud on multiple machines but not use it or pay until activate it
I would like to install the Creative Cloud software on several machines now but not use it or pay for it on all the machines until the person using that machines needs it then they can pay to activate it. Is it okay to have the software installed on lots of machines but not activated?
Hi There,
If the software is installed on the machine and it is not activated, you would not be able to use it once the trial is expired after 30 days.
Whenever, you wish to use it, you can buy it and can start using it.
Thanks,
Atul Saini -
Registartion Issue after installing the Creative Cloud
Hi Guys,
I installed the creative Cloud Teachers Edition on my computer 2 weeks ago.
Always when I start the app, Premiere wants the have a serial number and says its only the trail version.
Adobe recognize my ID properly but is still asking for a serial number.
But I don´t have a serial number. I checked with my Adobe ID on the adobe website and can not find
any serialnumber or code.
There is also nothing on the invoice.
It says in the FAQ´s that adobe would send me a code via Mail, but I have not received anything.
Any suggestions what I can do to fix this issue?
Thanks a lot
Kindly,
SabrinaHi Sabrina,
Sorry you are having troubles. Please first try signing out and back in:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then, If creative cloud is asking for a serial number when you start a Creative Cloud (CC) application, see this link:
Creative Cloud applications ask for serial number
IF when you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial,
see this link:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Pattie -
After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.
I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.
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I can not install the creative cloud on my desk
I have a macbook pro with IOS Yosemite and will not let me install the creative cloud on the desktop. I have proven repeatedly , but I get no result.
Hi Lisssitzky,
Permissions often become corrupted when upgrading the Mac OS to Yosemite. Have you tried installing from a newly created admin account or the root user account?
-Dave
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