I have iPhone 5s. After updating to 8.0.2 , it freezes often when i cut the call... happened 7 times ... had to switch off every time .... what to do?????? help....
I have iPhone 5s. After updating to 8.0.2 , it freezes often when i cut the call... happened 7 times ... had to switch off every time .... what to do?????? help....
Hi there SraZamora,
The troubouleshooting steps in the article below can be helpful when troubleshooting unresponsive devices.
iOS: Not responding or does not turn on
-Griff W.
Similar Messages
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I have iphone 5S after update of 8.0 and 8.0.2 t consume battery very much( only 3 hrs backup). Plz give some solution.Now i am going frustrated from Apple
I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
Hi,i have iphone 4S, after updating ios 7, all functions are ok but i can't see my balence because when i dial for balance inquiry ( as *124#) it does not respond or even say that this number is not in use. How can i sort out this problem?
Yes lucky me . If all troubleshooting has been done in Resolve iOS update and restore errors and if you have at least taken it into a store where they could try a restore themselves then that would suggest a hardware fault with the iPhone.
If you are out of warranty then it is correct that they would quote you an out of warranty service fee. From here it would be a matter of trying the steps above and if you have already tried then doing the service when you do have the cash. -
I have iphone 4s after update ios7 "There is no SIM card installed"
i have iphone 4s after update ios7 "There is no SIM card installed" i purchased from austuralia but now i am in egypt and i made the update here but the result my iphone not working now with any sim card
what can i do?Maybe the SIM card is faulty one has not bee inserted correctly. Take the sim out and reinsert it. Try a different sim. Maybe the phone was hacked to unlock it from the original carrier and when you updated it it relocked
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I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call
Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have iPhone 5 after update iOS 8.0.2 I can't charge my mobile? Pls help me
I Have problem with my iPhone 5 after update iOS 8.0.2 I can't charge my mobile. Pls help me.
Hello TEKWANI,
Thank you for using Apple Support Communities.
The following article should help with the troubleshooting. Specifically, the section "Power/Battery > Battery or charging issues".
iPhone: Hardware troubleshooting
Regards,
Jeff D. -
I have iPhone 5S after updating to IOS 7.1.1 my camera stopped working!!!!
After updating to IPS 7.1.1 my camera stopped working, it's just a black screen.
Hello Darth Evans,
The troubleshooting steps below can help get your iPhone's camera working again.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Super-Slow iPhone Syncing After Update to iTunes 8.2, Sometimes Freezes
I updated to iTunes 8.2 last night (from 8.1.1) and updated my iPhone software to 2.2.1 (from 2.2.0) and now it takes sometimes many minutes to sync my iPhone 3G. Before it took only 30 seconds even when doing a full backup. Also, the backup process has frozen/failed to complete 3 times since the update. I've had to cancel the sync and restart in order to get it to work. Never had a single problem before. Literally worked without fail or a single hiccup since I purchased the phone 9 months ago.
Is this more likely a problem with the iTunes update or with the iPhone firmware update? Sorry for the multiple variables.
Thanks.Mine acted just as your describing. I finally just left it plugged in one night due to a low battery & it eventually did sync, but it did take a long time & seemed to fail several times, but it did make it through. after that every sync is the normal time.
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As the device is cut off from any sort of means of data transfer I cannot backup any of my Photos (ive just had my first child so there are loads on there). Im receiving a replacement phone from Vodafone UK on Monday but they have told me there is no way to back them up from one device to the other. Ive also contacted the Apple 'premium' retailer in my hometown who also said there was nothing they could do.
Advice would be much appreciated. ThanksAnyone?
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just bought a new imac and i just updated my iphone 5 to ios7. i am trying to use the bluetooth but the imac says connected and the iphone says the imac is not supported.
Any suggestions on how to resolve this
thanksBluetooth pairing of the iDevices to a computer (except for tethering) has NEVER been supported in ANY iOS.
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TS1363 i could not activate my iphone 3G after updating to ios 6.0.1
i could not activate my iphone 3G after updating to ios 6.0.1
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
If the iPhone was advertised as unlocked and you are still within
the return period, start a claim with eBay to get your money back.
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
touch me wrote:
it says ICCID: unknown
Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
I HAVE A PROBLEM WHEN SYNC CONTACTS IN MY COMPUTER TO IPHONE 4S after update to iOS6. The message are " waiting for change to be applied".
PLAESE advise how to solve this problem.Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
I have the IPhone 4 , after updating the software to version 5.0 , i can't edit my contacts anymore(the button edit doesn't exist anymore), is it only from my device or the updated software should be adjusted?
That's exactly right. And since you have a MacBook Air (as I do), that means the synching should occur just fine (if you've set it up right in iTunes). In other words, once you actually do the update, the iTunes on your MacBook Air will re-sync your photos back to your iPhone.
Basically, the process is that your iPhone gets backed up, wiped clean, then the new iOS version gets installed, then the backup gets restored. That will restore everything in the article above, which does not include your photos. But the sync process that happens after the iOS installation would restore your photos from iPhoto given you've set it up that way in iTunes.
When you have your iPhone plugged into iTunes, while looking at the iPhone's summary page, click "Photos" on the right side of iTunes to see how you have your sync set up.
Regardless, it sounds like you'll be fine! Your photos will wind up in iPhoto once you place them there. They will be safe there.
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