I have tried to download the updated itunes and i keep getting the itunes contained a virus and was deleted. How do I fix this?
I keep getting the saying itunes64Setup contained a virus and was deleted does anyone know how to possible fix this?
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases
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I am trying to purchase a tv show on my apple tv using itunes and i keep getting a prompt to verify my payment info. How do i do this?
Go into iTunes on your computer to access your account. Make sure billing address and credit card are correct, and also security number.
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I am working with Windows XP, Firefox 3.6.13. I went to Tools, Add-ons, Find Updates. But I cannot get the page to load. All I get is "Plugin Finding Service Error" "We've encountered an error. Please try your request again later." I have tried several times in a day for 3 days.
First of all, thank you for posting about your issue. We are glad to assist you, also Mozilla does care about it's browser even though it is free. Have you seen [[What is plugin-container]] for assistance?
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== Issue
==
I have another kind of problem with Firefox
== Description
==
i have been trying to get the audio to play for 3 days now i did see where it had been deleted this is a used comp i haven't had it long can you fix this i'm at my wits end
== Firefox version
==
3.6.3
== Operating system
==
Windows NT 5.0
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Default Plug-in
*Adobe Acrobat Plug-In Version 5.10 for Netscape
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Network Object Plugin
*Windows Multimedia Services DRM Store Plug-In
*Npdsplay dllHello Virginia.
You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal? -
Have an OS X 10.9.4 and having problems with iPhoto library after installing iPhoto version 9.5.1 This has locked the iPhoto Library on a locked disk. Any idea on how we unlock this disk?
First, if you've moved the iPhoto library to an external drive, make sure that drive is mounted by opening it in the Finder.
The issue can be caused by sharing the photo library on a network (against Apple's advice) or by opening it in more than one local user account at the same time. You may be able to clear the error by logging out or restarting the computer. If not, do as follows.
Quit iPhoto if it's running, locally or on any file-sharing client. Select the iPhoto Library in the Finder. Usually it's in the Pictures folder, but you may have moved it somewhere else. Right-click or control-click the library icon and select
Show Package Contents
from the popup menu. In the folder that opens, navigate to
Database/apdb/lockfile.pid
and move that file, if it exists, to the Trash. Close the Finder window.
Credit for this observation to ASC member Elijahg. -
The problem started after I restored my computer back to 10/01/14. I am in real estate and have lost a lot of time and work due to this problem. Thanks for your help.
Hi,
Does this also happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]]
If so, you will need to do a complete reinstall of Firefox. A visual demonstration on how to do this: https://www.youtube.com/watch?v=x_C2eaNj234 however please keep in mind that before you do this, make a back up of the profile folder [[Back up and restore information in Firefox profiles]] -
I am running Windows 7 home edition and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user. I am running Windows 7 Ultimate. Help please?
Thanks, but I've done that several times & it still says I need administraive privileges. I had itunes installed with no problems until I did the latest update. After that it just disappeared, so I tried reinstalling. Now I can't sync my phone. This is so frustrating!
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I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..
I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it. -
I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
LgInstall 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2 -
I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed. Your systems has not been modified." I NEED HELP, PLEASE!
I got it figured out myself... yaaaaay for me!
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I recently downloaded and installed the latest version of iTunes and now keep getting the error message "A required iTunes component is not installed. Please re-install iTunes (-42404)".
Since this, my iPad will not sync, despite resetting it many times.
I have downloaded and installed the new iTunes more than ten times with no luck.
Please can anyone help!!!!!!!Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
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