I installed TB in my new laptop and 5 years of messages poured in. The program now keeps crashing, I can't even begin deleting all those messages!

I have read of solutions, but none seem to work. Am new to Windows 8, many solutions don't seem doable in W8.1(and are difficult for someone not very computer savvy). Any ideas appreciated!!

Can you post a crash ID?
https://support.mozilla.org/en-US/kb/Mozilla-Crash-Reporter#w_viewing-crash-reports

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tt2

I installed TB in my new laptop and 5 years of messages poured in. The program now keeps crashing, I can't even begin deleting all those messages!

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