I just got an email saying one of my iCloud accounts is full, but didn't tell me which one
I have a family that uses one iTunes account, but four iCloud accounts (from old mobile me accounts). I got an email on the iTunes account saying one of them was full, which probably means I didn't get one device setup correctly with the common iTunes account for the store, and the individual iCloud account for personal backups, etc
How can I see which device is registered to the iTunes account for its iCloud (instead of the old mobile me account) without logging into each device?
Is there any way for me to monitor four separate iCloud accounts (space utilization) to see if anyone needs cleaning up. As the family sysadmin, I don't want to find out later someone's space ran over and they haven't been backup up in months.
Here are more details. The email that's not working says, "password rejected for security reasons, please sign in to reset password". I've reset the password numerous times (not at once but I wait a couple days to change it) and it's still rejecting each new one. I signed in to iCloud.com and in my Advanced Settings I "Reset Documents and Data". iCloud does not show any of my email devices (I have a Macbook Pro, iPhone & iPad). iCloud says if my devices aren't showing I must be signed in to iOS 8 or OS X which I am. I'm receiving all email except for the one email account. It is a secondary iCloud account, me.com. After doing the resets, restarting my Mac, the email account is STILL telling me I have to reset the password, which is where I'm stuck. Also, my AppleID/iCloud email is a valid gmail account I've been using for 5 years.
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Just got an email saying my Apple ID was updated
I just received an emailed saying my applied had been updated, and if this wasn't the case click on the links provided to update. Is this a hack?
If you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above. -
I bought a song that was 1.29$ on my iTunes with my iTunes cash and it docked off 1.29 as usuall but a day later I got got an email telling me that I owe 1.29$$ to Apple, so that doesn't make any sense!
You will have to pay the owed amount with a valid card that has money on it. Once that is done, change the card to none and then it will use your store credit on future purchases.
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can anyone please help my ipod has been stolen and the people erased it i just found out by a email icloud sent and i wanted to kno is there anyway it can be tracked :\ pleaz help
No.Apple will not do anything to help find or prevent use of the iPod.
Reporting a lost or stolen Apple product -
What is the next step??
Hi gamton,
Thanks for visiting Apple Support Communities.
If your Apple ID was disabled for security reasons, you may just need to reset the password to enable it again. See this article for more information:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
All the best,
Jeremy -
Can anyone help me understand why I just got an email saying: "A sound was played on [silverlipplion's] iphone at 3.06 am today?
I have my iphone here with me. At 3.06 it was beside me whilst I was sleeping.Must have been a server glitch or you would have definitely heard it. It plays loudly for 2 minutes unless you unlock it with your passcode.
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I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
HT5577 I got an email saying I should reset my password. I can't get in to do it
I got an email saying I should reset my passwork because somebody has used face time on my phone - what do I do?
If the email said that you needed to reset your password and had a link to click on, don't do it. It's probably a phish rather than a real message from Apple. If the email just said that someone had made some sort of change and that if it wasn't you that made, or attempted to make, the change then you should change your password, then go here:
http://appleid.apple.com
Sign in and you can change your password there.
Regards. -
I have just received an email saying i have downloaded an app from another device.
This wasn't me, i have changed my password.
What do i do now?Hi stirling r,
I have always been very weary of fake emails and can easily spot the ones that get through the spam filters but for the first time in my 25 plus years memory of using email, I though a fake email was genuine.
Ok, granted the email was supposedly from Apple so there's an implied level of trust there and I had updated my Apple ID details hours before, but it was only after doing a double take at the url link in the email I realised it was fake. It was pointing to an IP address (http://104.145.233.95/..etc) and not the usual https://www.apple.com/..etc.
I just wandered how may Apple users, especially new ones would have unwittingly compromised their Apple ID details by this scam. I would love to see Apple doing more to make its users aware of scams directed at them.
Hope this helps someone!
Identifying fraudulent "phishing" email
Regards,
Dee -
If i got an email saying my phone is ready to be picked up at the store does that mean I dont have to pay a deposit?
One has nothing to do with the other.
You have to pay for the phone if you did not do so online.
Must show ID and if new service you may have to pay a security deposit. Go to the store find out.
Good Luck -
My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load
Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility. -
I just got an email receipt from Apple for use of my itunes account. Someone must have hacked by account. Spent all the money in it. How do I contact itunes to get my money back into my account?
iTunes Customer Service Contact
http://support.apple.com/kb/ht1689 -
Hi guys,
My iphone got stolen yesterday night, I activated lost mode but the phone was off and couldnt be tracked, today i just got an email about the last place the phone was found yesterday night, its off again, i went there but they said that nobody has found an iphone, police does not do anything also, what should i do?My iPhone was stolen. Straight away I used the findmyiphone app. No surprise that the phone had been turned off, rendering the app totally useless.
I thought its ok, I've got a pin code. My brother then goes on to tell me that they are easily bypassed.
My brother states that if you put an iPhone in dfu mode, connect that iPhone too iTunes
That iTunes detects the said phone is in dfu mode and does a system restore.
Wiping the phone and giving the Theif a brand new iPhone!!!
Someone from apple please tell me WHY THIS CAN HAPPEN?!
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iTunes Store: What to do if your account has been compromised
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yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me
What e-mail are you talking about?
What exactly did it say?
Are you sure that the e-mail was not your receipt?
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