I keep getting a notice on opening Firefox for the first time saying I need to update and when I click on it the thing keeps saying it is connecting. It does not look like a real Firefox request so I've been closing it.

Every morning when I turn on my computer and start Firefox I get a notice that I need to update Firefox. When I click to do so it just keeps running saying "Connecting".
I do have a Print Screen of it and would send it if you want.

If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Similar Messages

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