I loose text of emails randomly; I have tried the properties and fix file procedure, but will not work;

I use W7 and TB 31.2; when I sign on to Comcast.net, all message text is fine; if I forward the Comcast emails that failed on TB they then come through fine on TB with all the text; Should I reload TB? Would I loose my emails?

https://discussions.apple.com/docs/DOC-6131

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