I'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?

i'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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I am trying to add an itunes card to my ipod and it keeps asking me to sign in, which i already did, but when i put my password in it keeps popping up saying that i need to sign in... ughhh please someone help

I am trying to add an itunes card to my ipod and it keeps asking me to sign in. i sign in and it keeps popping up the same thing for me to sign in. i need help please.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings

I tried to activate an iTunes card on my ipad, and got and error saying it was not activated and to contact tech support.

I tried via iTunes and via the App Store with the same problem each time

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?

I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?

Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

HT5312 Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

TS1470 Hi we are all connected to the same iTunes account . My daughter and I received new phones yesterday and now can not connect. When we put our apple ID password in it then asks us to answer our security questions. Which was the ones we did not selec

Hi my daughter and I both received new phones yesterday. We are both connected to the same ITunes account . When we now go in to buy a song or app it is asking us to complete a security questions but the questions it is asking is not the ones either of us selected in the first place.my daugher has the iPhone 4 and I have the new 5

Hello, Dannielle.
This article will help you reset your security questions as long as a rescue e-mail is added to the account. If one is not attached then contact us at https://expresslane.apple.com/.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H.

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

Okay I got a new apple ID not to long ago and answered some security questions and i got an iTunes card and it said it was my first purchase and asked me to answer the security questions and I do not remember them

Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers

From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

HT201363 why is it asking me to answer my security questions when i am trying to purchase an app?

So i sent a $25 itunes gift card to my friend through his email from my iphone and when he tried to purchase an app on both his phone and ipad 2 it is telling him to put in a sercurity code and answer his security questions when all he's trying to do is redeem the money to purchase the app!! Help me so i can help him lol

It is asking your security questions to verify your identity. To protect your account.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

I can't make purchases at the iTunes store because it is asking me to answer two security questions I don't know the answer to....how can I get them changed or past this?

I can't make purchases on my iTunes acct as I am being asked to answer security questions I don't know the answers to...how do I get this reset so I can make purchases?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96612)

TS1292 i have tried to redeem my itunes card i just bought and the code says invalid

i need help redeeming a itunes card that i just bought, itunes says the code is invalid

Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. The support article from which you came:
http://support.apple.com/kb/TS1292
has additional suggestions. If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

My itunes card is completly new and it didnt work i did caps too no spaces still didnt work!?

my $25 itunes card is new not scratched yet and when i use it on my computer it keeps saying This code you entered is not recongnised as a valid code
very frustraded >=|

In that case, you're going to have to put the phone into recovery mode and restore it as a new device. The only other option is to connect it to the PC it normally syncs with and restore it, but it sounds like that's not a possibility.

I'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?

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