While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?
While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?
Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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Similar Messages
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All my contacts on my mac and iPhone have disappeared. Any ideas what happened and how to fix it?
All my contacts on my mac and iPhone have disappeared. Any ideas what happened and how to fix it?
Do you see them at iCloud.com
Do you think you could have done anything that might have caused this, if not then it might be best waiting a while in case they just come back. -
All of my songs have exclamation points next to them but when I go to my iTunes media folder to find the files, there is nothing in the folders. Any idea what happened and how I can get my music back?
I wish I could help. There are numerous threads about missing music but last I looked, no solution. You might want to read through them anyway.
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I am trying to open my Preview application to view a PDF. However nothing opens and an error message, "Error -1712" pops up. Any ideas what I can do to resolve this?
Restart. If an application won't quit and prevents restarting, select
▹ Force Quit...
from the menu bar, then select the frozen application from the list and press return. As a last resort, force a shutdown by holding down the power button for a few seconds. Then press it again briefly to start up. Test. -
Any idea what happened and how to fix it?
Hopefully I can explain this weird and confusing situation. Before I explain what happened, let me say that I have multiple hard drives internal and external with backups of each. Now the problem with my Mac Pro started when the trash was emptying. A usb thumb drive was removed while a file that was on it was still up on my screen, so the drive was removed improperly. While it just sat there with the bar turning in the empty trash window, I went to one of my hard drives to look for a file. The folders were all there but all were empty. Anyway, I had to turn it off by holding down the on/off button when force quit wouldn't work. Once I restarted, the hard drive where I had the empty folders, was now missing with no record of it. Also, my main HD acted like it was set back several weeks. It loaded emails that were already viewed and deleted, software I had recently installed wasn't there, and disk utilities wouldn't let me do anything to the main HD backup. I had to go to restart the comp with the option key and only then did it let me erase the main HD backup. Once I did reformat the backup, the main drive which was an exact clone of the backup through SUPPERDUPER, now showed the software I had installed and acted normal. However, the hard drive that showed the empty folder is still missing and disk utilities can't help me... What the heck happened and how do I find my drive and how do I fix this mess? Thanks
it let me erase the main HD backup. Once I did reformat the backup,
Do you mean: "Let you Restore the main HD From the backup?"
the hard drive that showed the empty folder is still missing and disk utilities can't help me...
Does the drive show up under:
> About this Mac > ( More Info ) > SATA -
I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.
You need to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
Sorry, you've already lost all data on your phone. -
Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?
I am working on a Win 7 Machine and I have disabled all Firewall and Antivirus Tasks as this caused problems on an other update.Well - I synced before - that was successful - but I am a bit scared to ignore this error and just to continue? You think I should ignore that?
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Whem i'm doing the backup it automaticaly saves contacts.....because i've synced with another computer and it deleted all my contacts...and i really need them!!!!!
If you haven't been using your phone as recommended, then you've lost all your contacts. Contacts should be synched to your computer (Address Book, Outlook) or a cloud service (MobileMe, Google) for safekeeping. The iPhone was never intended to be a storage device.
If you haven't been using your phone as recommended and synching your contacts as above, frankly, you've no one to blame for your loss of data but yourself.
On that topic, are you making regular backups of your computer's data as well? Hard drives WILL fail. -
Im having a problem that started today with no changes to my computer. Every search and link I open now opens in a new window which is extremely aggrivating. Can anyone offer any advice on what happened or how to fix this?
If using the menu bar, or after pressing "Alt" key
Tools > Options > Tabs, (check) Open new window in a new tab instead
Firefox red button > Options (in right column) > Options > Tabs > (check) Open new window in a new tab instead
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)] -
i had greyed out wifi on my iphone 4s, looked on the net how to fix it and it said to use a hairdryer which worked it greyed out again 5 mins after, so i did it again this happened 3 times then the 4th time the screen went white any ideas whats happned an how to fix it?
No, sounds like when you dropped it an cracked the screen it may have also damaged the logic board or the repair person damaged a cable.
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what are the steps in Apple Configurator iPad restore? It appears to me that Configurator repeats steps, but it probably is that I don't know what happens and when.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can get a clue to what it is, and potentially use it, by going to https://appleid.apple.com/ and clicking 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have, or don't want to use, your rescue email address (you won't be able to add/change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset (which will be by phone as they need to verify your id - we are fellow users here on these forums).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add/change rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
Transfer the images via iTunes / iPhoto onto my iPhone
Help Have to restore my iPhone and then transfer the images via iTunes / iPhoto onto my iPhone, but I keep getting this message> iPhone "iPhone 4" can not synchronize. The required file does not exist. < Do not know what to do and hope someone can help :-)
Connect your Device to Computer.
Select your iPhone under "Devices" on the left Pane.
On the right Pane, select INFO tab.
Scroll down to "SYNC Bookmark with" make sure the box is checked. Then select your browser bookmark.
Scroll down to bottom and click the "SYNC" or "APPLY" button. -
Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll). -
I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?
Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden
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