I'm trying to install the new Itunes but every time it gets to a certain point it says something regarding mobile devices not install correctly and wont let me continue

Everytime I try to install the new Itunes It fails.  I've tried downloading the set up twice with the same effect.

See Troubleshooting issues with iTunes for Windows updates.
tt2

Similar Messages

  • I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

    I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5.  How do I download 10.6?

    I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5.  How do I download 10.6?

    10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
    Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

  • HT2589 I am trying to create a new account but every time I put in my billing information and numbers, the same screen pops up with, in red "For assistance contact iTunes Support". I am currently overseas and want my imessage to work correctly

    I am trying to create a new account but every time I put in my billing information and numbers, the same screen pops up with, in red "For assistance contact iTunes Support". I am currently overseas and want my imessage to work correctly

    to contact iTunes store support, follow these steps:
    1. Go to expresslane.apple.com
    2. select 'itunes' and then 'itunes store'
    3. select a topic and a subject
    4. click 'continue' and then 'email'
    5. fill out the form and explain your situation
    6. they will respond within 24 hours usually
    Good luck

  • I tried to install the new itunes but didnt install correctly

    I tried to install the new version of itunes. it didnt download correctly. i uninstalled itunes and tried to download it again but I keep getting a message that the "apple device support " didnt download correctly and keeps showing me "windows error code 1114.

    Many thanks.
    If it's saying it can't find the iTunes.msi or iTunes64.msi, we should try the following procedure.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS3212 Help I have tried to download the new Itunes but it keeps popping up service apple mobile device failed to start verify you have sufficent privledges  to start then my computer froze altogether and I had to end task which then deleted my existing I

    Hepl I tried to download the new version of Itunes  but it came up with the message service apple mobile failed to start verify you have sufficient privledges to start then my computer froze altogether and I had to end task , which wiped my existing itunes and same message keeps popping up when I try to install how do I get my itunes reset up and do I lose all my music ?

    Hello, dindillon. 
    Thank you for visiting Apple Support Communities.
    Here are the best steps to help you resolve this issue.  This will not modify your media library. 
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    Jason H.

  • I INSTALLED THE NEW ITUNES BUT I DONT HAVE MAC OS X 4 SO I HAVE NO ITUNES

    I TUNES IS GONE..MY SONGS ARE THERE, BUT I HAVE AN OLDER COMPUTER SO I CANT OPEN UP THE NEW ITUNES EVENTHOUGH IT INSTALLED INTO MY COMPUTER.....I NEED I TUNES 5.0 IS THERE A WAY I CAN RE INSTALL 5.0????????????????? PLEASE HELP ASAP THANKS MUCH

    Whenever you seek assistance, it is necessary that you indicate what model Mac and OS that you are using.
    In the meantime, for iTunes 7.3.2 you must have at least OSX 10.3.9 or 10.4.7 or later. If your OS is older, try to upgrade from the Apple Support website.
    Older versions of iTunes are available here:
    http://www.oldapps.com/downloadiTunesmac.php
    DIXIE

  • TS3694 I'm trying to update my iphone 4 but i keep on getting a message when backing up saying "error -43" all content on phone will be lost if you continue

    I'm trying to update my iphone 4 but i keep on getting an error message - 43 saying that if I continue all content on the phone will be lost.  Can somebody please help me.
    Thanks Kristy

    Is your iPhone 4 GSM type or CDMA ?

  • HT1926 i have just installed the new itunes but it comes up with an error message saying that the program cant start because MSVCR80.dll is missing from your computer. i have already uninstalle itunes and reinstalled it but it still comes up with the erro

    just tried to install itunes but it wont open without numerous messages saying the above code is missing any ideas guys

    Hello, SNEAKYSNEAKY2ND. 
    Thank you for visiting Apple Support Communities.
    Here are the steps I would recommend going through as they should resolve the issue.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    Jason H.

  • I want to install the new itunes but it says it cant find the old one what do i do?

    hi, on my computer my itunes needs to be updated but it cant because it cant find the files for it what do i do?

    Many thanks.
    If it's saying it can't find the iTunes.msi or iTunes64.msi, we should try the following procedure.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I used the internet to download my office mac onto the new Air, but every time i start it up, both word and excel open automatically. how do i stop this?

    So i downloaded macoffice on the new macbook air using the internet and the code on the box as per the instructions of the guys at apple. The problem is everytime I start up the macbook, both word, excel and my mail automatically opens up. And when i close excel, he spreadsheet opens up again.. How do I stop this?

    If you go into "System Preferences > Accounts > your account and tab the Login Items tab, do you see the programs listed there? Delete them and restart your MBAir

  • Trying to download the new itunes but it tells me there are "No software updates"

    I am attempting to download iOs6 for my iphone, and it is prompting me to first download itunes 10.6.3. However, when I click "download itunes" I am brought to the software updates window, and am prompted that there are no new updates for my computer! I have tried to do this from both the apple drop down and itunes. When I attempt to download iOs6 on my phone, I am not connected to a suitable wireless connection (yay college campuses) so I cannot do it that way either. Anyone have a solution for downloading itunes? I have restarted my computer multiple times! Thanks!

    It  go thru the whole install and bails at the end with this error:
    " There is a problem with this windows installer package. A program required for this install could not be run. Contact your support personel or package vendor ."
    What does that mean exactly?
    How am i suppose to manage my brand new apple devices that have old os on them that need to be updated to ios5 when the path to ios5 " Itunes 10.5" wont load?
    Apple what do I do?

  • HT4061 I have been trying to understand the new itunes, as I want to get into my music library, and getting very frustrated not being able to figure it out.  Can you help by walking me through it?

    Recently you changed the itunes and I am unable to download additional music from my computer to iphone.  How do I do this, as I want to update my music, etc.?

    Open iTunes, click on view, click on show side bar to get the classic style of iTunes.

  • I have deleted my old Apple ID to create a new one. I created the new ID but every time I try to update my Apps, it asks for the details of my Old Apple ID that doesn't work any more. How do I update my Apps now?

    It is really frustratating me, as ALL my Apps are really out of date. Please help.

    You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
    http://iforgot.apple.com
    or you will need to delete all those apps and repurchase them using your current Apple ID.
    Regards.

  • Why is the ios 8 download restarting every time it gets to a certain point?

    iPad Mini Retina 16gb Wifi - ios 7.1.2
    i have been trying for the last three days to download the ios 8 update directly to my iPad Mini. Unfortunately it only gets as afar as 7 hours remaining because when I check to see if there has been any change shortly after, it says that the download has been requested once again and so it's starts ALL OVER AGAIN. Why is this happening!? Please help!!

      . But thank u for ur help anyway.☺️

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