I'm trying to purchase patch world but it says purchase couldnt be completed what should i do , i have credits in my account

Please help me im trying to purchase patch world but it says app couldnt be purchased and i have enough credits in my account what should i do ?

You will need to contact iTunes Store Support here.
https://expresslane.apple.com/Issues.action

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I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

Hi samanthastorhmeieryahoo.com
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

On final Cut express I try to import a video but it says error: unknown file. What should I do?, On final Cut express I try to import a video but it says error: unknown file. What should I do?

I try to import a video but it says error: unknown file. What should I do?

Where are you importing from, a camera, a file?????
Please provide some type of specific info regards the import.
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HT201269 i want to transfer the app from my phone to my iTunes, but it says there no enough space. what should i do??????????

i want to transfer the app from my phone to my iTunes, but it says there no enough space. what should i do??????????

Create some space.

TS3681 I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. (Make sure you have the latest version of iTune on your computer)
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

I downloaded a security update & when i tried to open firefox afterwards ,I couldn't open it. have a DEP settings problem i tried to change my computer's DEP settings but was notified i couldnt for firefox,what should I do?

I was prompted to downloaded a security update & so I did. when i tried to open firefox afterwards ,I couldn’t open it. My computer told me I had a DEP settings problem.I tried to change my computer's DEP settings but was notified i couldn't for firefox. I tried the uninstall & then install Firefox again route (could not even do it in safe mode since i can't even open firefox)but still had the same problem afterwards. What should I do?

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I don't remember my security questions and I tried submitting a recovery mail but I can't receive it. What should I do? (Singapore)

I Can't receive the email that was to be sent to my recovery address so I can't change my security questions. I only remember setting one but it asks me 2 other questions that I don't even remember answering, I'm trying to make a purchase for the 1st time so it asked me these questions

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109998)

I updated my ipod touch and now it won't work but itunes says everything is fine. What should I do?

I was updating my itouch that I got in September to the IOS 5 and everything went fine until the end of the update when it was creating a new back-up of the information on the itouch. When I saw that it didn't work and it told me to restore the previous bakc-up I tried that, but nothing happened. Itunes was doing a lot of work but my ipod touch didn't show that anything was happening. My ipod touch wants me to go back through the set up and when it gets to the part where you can restore a previous back-up I tell it to do that. The problem then is that it tells you to connect it to itunes and I do but the itouch doesn't seem to realize that it is plugged into itunes. Then I try to restore the old back-up form itunes and it immeadiately pops up saying htat it can't because of error: ipod (-50).

Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694

My Iphone doesnt turn on after updating. It keeps on blinking the apple logo, even after seeing the low battery image, i tried to charge the iphone. Then I tried to connect to itunes. But itunes cant recognize the device. What should I do?

My Iphone doesnt turn on after updating. It keeps on blinking the apple logo, after seeing the low battery image, i tried to charge the iphone. After charging for 30 minutes, it still wont turn on but keeps on blinking the apple logo. It has been blinking for 2 days. Then I tried to connect to itunes, but itunes cant recognize the device. What should I do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I've purchased an app called Metalstorm: Wingman. I tried to install it, but it's not letting me. What should I do?

I've purchased an app called Metalstorm: Wingman. I tried to install it, but it's not letting me. What should I do?

First of all - if you are in the purchased tab of the app store - If you tap on "All" at the top - when you find the app - it should either say Installed and it should be greyed out because it is already on the iPad - or if you tap on "Not on this iPad" at the top - when you find the app it should have a cloud icon next to it so that you can tap that and download the app.
So if the word Installed is greyed out - the app is on your iPad - and that is why tapping install does no good. You can search for the app on the iPad with Spotlight. Swipe to the right from the first home screen and type in the name of the app at the top and see if it does show up.
If you are sure that it is not on the iPad - or available for download like I described above - I have no idea what the problem is but try some basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. See if it will install now.
Quit the apps store app completely and then try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on the app store icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Try to download the app again.

I cant transfer purchase apps to my itunes. I go to file and click transfer but nothing happens. I am trying to update my iphone but it says you need to transfer purchase apps. So i am now stuck i need help!!!

I go to file and click transfer but nothing happens. I am trying to update my iphone but it says you need to transfer purchase apps. So i am now stuck. i need help!!!

Click here, follow the instructions, and choose Transfer Purchases in the File menu.
(79456)

Trying to buy something but keeps saying purchase cant be complete

trying to buy something but keeps saying purchase cant be complete, how can i fix it

Use this link to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download

Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

I purchased Illustrator on my iMac and downloaded it and then I get the message that my trial version is expired and that I have to purchase Illustrator! But I just purchased it! So I deleted all the Adobe files from my computer and tried to download it

1) I have deleted all my Adobe trial versions from my IMAC
2) I purchased AI
3) I downloaded AI, but I get the message that my trial version of AI has expired and that I should purchase AI
4) But I already purchased and paid for the single app AI
5) What to do now???

Hi Jeff,
1)I purchased a license for Adobe Illustrator CC (and my expired trial version was for Adobe Illustrator CC)
2) I am using Mac OSX, 10.7.5
3) I just removed the previous installation with disable / remove Illustrator CC from the files programs

I'm trying to purchase patch world but it says purchase couldnt be completed what should i do , i have credits in my account

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