I need a driver that will work for my Sony DSC-S50 camera, I took my Mini to the Mac store to eject two CD's stuck. Now my camera will not download to iPhoto like it did before.

I had to take my Mini to the Mac store to retrieve a disc stuck in the drive now my camera will not download into iPhoto. I have a Sony Driver Disc,but when I try to open the disc I get a error message "Classic environment is no longer supported". I have OSX 10.6.7 what has changed?

I'm sorry, but there is no 10.7.5 - do you mean 10.4.x or 10.5.x or 10.6.x?
I asked because 10.6. (which you have now) no longer supports the classic environment, but previous OS's did. So, if the store "upgraded" you to the latest OS when you had it in for repair, then that would be the reason. So, if you can't remember which OS version was on it, I would call or go to the store and ask if they changed the OS version. Now, I'm not sure what a Sony Driver Disc is - do you mean it's the software that came with your camera? Depending on the format of your camera cards, you should be able to use a USB card reader instead which might be easier to deal with.

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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

What happened to "ping" in iTunes? I do not see it listed like I did before.

I looked for "ping" in iTunes recently, but it's nowhere to be found. Does anyone know what I'm doing wrong or where it went?

Ping was not getting much use, and press reports are that it is being quietly retired. See this article:
Apple Buries the Dead

I had a 1 TB Drive that was connected as a back up, but it is no longer recognized by the mac. How may I trouble shoot to reconnect?

how do I trouble shoot this?

emanwine wrote:
Got it to connect and it is my back up. ...
Good News.
If this is your only Backup would suggest getting a New EHD and creating another one... Preferably a Clone if you don't already have one.
http://www.bombich.com/
Can never have too many Backups...

I took my IPod into the Mac store today and he did not give me the correct information. I have No IPod icon on my bar to Sync or Exit.o

I want to know how to get an IPod icon on my menu bar so I can Sync or cleanly exit.

Hi roblesb,
Thanks for visiting Apple Support Communities.
I'm sorry to hear that you did not receive the information you needed at the store.
It sounds like you are trying to sync your iPod using a computer. If so, this article shows how to locate the iPod icon in all iTunes versions:
Locate and view your connected iPhone, iPad or iPod touch in iTunes
If you need to download the latest version of iTunes for your computer, you can find it here:
Apple - iTunes - Download iTunes Now
All the best,
Jeremy

T61 32-bit XP to 64-bit Win8 - general approach that may work for other models

I recently tried to upgrade my T61 from 32-bit to 64-bit Win 8 using the $39.99 download.
DO NOT WASTE YOUR TIME TRYING THIS, IT WILL FAIL. HOWEVER, IF YOU PURCHASE THE $69.99 VERSION WITH BOTH 32-bit AND 64-bit MEDIA YOU CAN DO IT (no downloadable 64-bit ISO to burn your own.)
Lessons learned:
1. Although not "spec"ed officially, a T61 will take 8 GB of RAM (2 x 4 GB modules).
2. The $39.99 download gives you the version you have - if 32-bit, it is not smart enough to ask you if you want 64-bit. After 2 hours of download and install, you will end up with 32-bit Win 8. Therefore, bite the bullet and buy the $69.99 hard media once (time *is* money). You can buy additional $39.99 upgrades on-line - all you need is the serial # to use with your original "hard media" - it can be used with either the 32- or 64-bit.
3. The actually ugrade went much better than expected. By going from 32-bit to 64-bit I got a clean install. Win 8 had drivers for virtually all devices except one - the SIMM stick driver for the Ricoh 4-in-1 card reader. This was identified after floating the error code out on Google. See the following to tell you what device(s) is (are) missing - www.pcidatabase.com
4. I usually partition my disk into C: (active), D: (disk image and data back-up , internal), and E: (utilties and OS ISO's to do an internal restore). I always clone all 3 partitions to an external drive incase of complete HD failure. This became essential after one trial instal of Win8 32-bit (before I figure it out), I ended up with CHKDSK's in XP on virtually every reboot with no errors found ??!! In other words, assume nothing...
5. The new version of System Update 5 is of virtually no use for a T61 - the only driver/utility identified was Active System Protection for 64-bit.
6. So what is the alternative to System Update? There are several device driver updaters out there - like Slim Device, Driver Doctor, Driver Reviver, Driver Genius, etc., etc. I ran several and they seem to find most of more specific drivers. Just remember some drivers are 32- or 64-bit specific, others one driver works for both. In general Win 7 drivers will work for Win 8 (or so I understand).
7. Fixing the Metro UI, no Start Button / Start Menu problem. What can I say, I hate the new UI - I am a developer/statsitician and have work to do. There is an answer - a "shell" that can immediately replace the Start screen with a Desktop, Start button, and Start menu of your choice of styles Win 2K, XP, and on. There are several of these. I have used Classic Shell (classicshell.sourceforge.net). There are several others. Is it perfect? - no, but I now have a functional system that I can use all 8 GB, loads relatively quickly (faster than 32-bit XP with 3 GB of RAM enabled out of 4.)
8. Older software *does* work. I still use Office 2003, SPSS 12, Stata 8, and contrary to MS' effort to get you to the latest Office, for my purposes, these are compatable.
9. Would it work for the T4x series? I don't see why not. As I mentioned, the included driver database seemed pretty functional. The real question is whether the Pentium M series is compatible; you'd have to try. I do know that MS tried to tell me that the Core Duos in the T6x series were not, but that is why I gave up with MS support after hours on the phone (again, time *is* money).
Bottom line - once again MS rolls out an OS with no clue. On the other hand if this if Win 7.5 and is relatively stable, then it just might be worth the effort.
Good luck!

More details:
When attempting recovery, the exact error message is: "The recovery attempt has failed. Select one of the following buttons: Save Log, Details, Retry". Save log supposedly saves the log to a USB stick, but the file (HP_SSRD_LOG.CAB) is only 2 KB and doesn't want to open as a CAB file. Retry just starts the hours-long process again - with the same result.
Clicking the "Details" button gives me a log (CTOERROR.flg):
[ 2:08:20.17] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:08:20.17] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:08:20.17] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
How's that for most useless log entry ever? Especially since c:\system.sav seems to be a hidden directory, and the Notepad window showing the current log won't display hidden files... and when I pull out the hard drive and inspect the directory structure, there aren't any files by that name...
There is, however, a BurnBootMergeBBV1.log file, containing a couple of interesting lines:
[ 2:04:45.80] 3C12 Factory Update CD for Microsoft QFEs Installation for Windows 8 Launch Fixes Installation State
[ 2:05:49.65] KB2750945 install fail, ERRORLEVEL=-2145124329
[ 2:05:49.65] Result of the 3C12 Factory Update CD for Microsoft QFEs Installation for Windows 8 Launch Fixes
RESULT=FAILED
Standard Error information...
Standard Out information...
Result=FAILED
No idea if that's related or not. I'd still like to try updating the BIOS; if anyone can create a USB thumbdrive with the BIOS on it (using a Win8 machine) and post the files it contains, I'd really appreciate it.

What version of Windows Office will work for my OS X 10.5.8; also what is the most up-dated browser available for my system?

What version of Windows Office will work for my OS X 10.5.8, and also what is the most updated browser available for my system?

Sorry for my typo. Ofice 2008 will continue to run on Leopard and Leopard includes Safari 5.0.6. A G4 s an old machine and you will not get much speed when surfing the internet.
Leopard is no longer avilable from Apple, and costs around $200 on eBay or Amazon.

If i buy new ram, will the people at the mac store install it for me?

if i buy a mac mini at the mac store and buy some RAM later, will they install it for me?

Hello,
if i buy a mac mini at the mac store and buy some RAM
later, will they install it for me?
I have had my local Apple dealer (authorized service provider) install memory for me that I supplied. They didn't even charge me (I had them do it while it was in for a different repair).
The difference is this:
An Apple Authorized Service Provider makes their money from performing services that you pay them for, and also from Apple re-imbursing them for warranty repair work. They will do just about anything if you pay them to do it.
An Apple-owned store is going to only install items and upgrades that your purchased directly from them (or directly from Apple - which is the same thing). So, they will not install parts that you supply them with.
The independent service provider (the previously mentioned Apple Authorized Service Provider) doesn't care where you buy the part. Naturally, they prefer you buy it from them. But, they'll happily charge you to perform service work. And, they'll install parts you supply them with. Naturally, it is understood that they will only warrant their work, and not the part that you supplied.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

In the garage I have a Netgear Router. it is connected by a ethernet cable, I have a 1tb drive that I want to use there. On the drive there is only a USB port. on the Netgear there is only ethernet ports. is there an adapter that will work for that?

In the garage I have a Netgear Router. it is connected by a ethernet cable, I have a 1tb drive that I want to use there. On the drive there is only a USB port. on the Netgear there is only ethernet ports. is there an adapter that will work for that?

It's not that simple. You need a "smart" device to connect a hard drive to, like a Time Capsule, or another computer, or an Airport Extreme/Express that was made to share a drive, or some other brand router that has a USB port for sharing a drive, etc.

Try doing the update would not download. So like a dummy I did what I went and downloaded the new itunes so it would update itunes did it before and it worked at first it would tell me that I was missing MSVCR80.dll so I downloadeditagainandnowitwon'twork

try doing the update would not download. So like a dummy I did what I went and downloaded the new itunes so it would update itunes did it before and it worked at first it would tell me that I was missing MSVCR80.dll so I downloaded it again and reinstalled it and now it won't work at all

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

Can i download the free trial twice? i need a bit more time to see if it will work for my needs

can i download the final cut pro x free trial twice? i need a bit more time to see if it will work for my needs
also if my free trial has expired.. will the media in that free trial automatically be imported into final cut pro x if I buy it?

No.
A trial is a trial.
And 30d is a long period for 'testing'...
Content is completely independent from the app.
When you purchase a license, you can instantly work with your previously Events&Project.

Have 2 iPads and 2 i phones and a late 2006 Mac with 2G dual port processors and 3 G RAM, Need lion to utilize features of iCloud features of linking all devices. currently runing 10.6.8 with no problem. Is it likely that Lion will work for me?

Have 2 iPads and 2 i phones and a late 2006 Mac with 2G dual port processors and 3 G RAM, Need lion to utilize features of iCloud linking all devices. Currently running 10.6.8 with no problem. Is it likely that Lion will work for me or am I asking to much from the Mac?
Jimbo

astrojimbo wrote:
Is it likely that Lion will work for me or am I asking to much from the Mac?
As long as it meets the minimum technical specifications, although the more above the minimum you have, the better the experience.

My software update shows that no update is available for my machine. It shows that it is running Snow Leopard 10.5.8, downloads for the 10.6.8 update will not open. I am trying to get the mac store app so I can upgrade to Lion.

I have not been successful in obtaining the latest version of Snow Leopard so I have the Mac Store app. My computer shows that there are no updates available even though it only shows it running version 10..5.8. I would like to upgrade to Lion. When I download the .dmg updates from the web, they try unsuccessfully to open in Itunes or Quicktime. I can not get them to run. What is my next step?

As noted, in order to update from OS X 10.5.x to OS X 10.6.x you will need to acquire the retail package for OS X 10.6; that initial jump can not be done via download.
The current shipping retail version for OS X 10.6 is 10.6.3. Once you have installed that you can update it to OS X 10.6.8 via the Combo Update - running Software UPdate should be able to fetch that for you. You can also download it directly -
Mac OS X 10.6.8 Update Combo v1.1
Once you have installed that you can download and install the update for OS X 10.7 (Lion).

Earth with USB & message that phone will work for emergency use only

I had problems with poor reception and people telling me that I kept cutting in and out, or that I sounded like I was talking underwater. Happened only after I upgraded my 16g 2g from 1.1.4 to 2.1. Husband has a 3g on 2.1 and has no problems, so area and external factors were not the cause. I took it in to an Apple Genius. He extracted the software, which he believed was somehow corrupted, and reinstalled it. I set it up as a new phone and have not had that problem since.
Only problem I am still having is that every once in a while when I turn my phone off, when I turn it back on I get the planet & USB cord with the chilling screen that my phone will work for emergency use only. A hard reset will return it to a normally functioning phone. Anyone else out there experiencing this? (This happened even after the Apple Genius extracted & reinstalled 2.1.) Anyone know what causes this?

Hey Ann,
Are you using the iPhone with any accessories? Does this seem to happen after being used with the accessory?
When the iPhone was restored, was it restored from backup or setup as a new iPhone? You can try restoring the iPhone and setting it up as a new phone, if you haven't already. From there you can test it without any accessories.
If it was already restored and setup as a new phone and is not being used with any accessories, the iPhone may need hardware repair. Just call AppleCare or make another reservation to have a Genius at a local Apple store take a look at it.
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
http://www.apple.com/retail/geniusbar/
Jason

What has caused an app I purchased (Family Tree Maker for Mac) and currently have installed, to disappear from the Mac Store. Does this mean it is no longer sold? If so, how will I get update notices or re-download if needed?

I purchased and installed Family Tree Maker for Mac from the App Store about 6 months ago. I heard that possibly a new version was coming, though I had not received any update notice. I went to the App Store and it no longer shows the app, either as available for purchase or as an app I have previously purchased. So I can't get any information on the app, support, etc.. How can an app I have purchased disappear from the purchased list??? How can I get update information or support links? (contacted FTM website and phone support and they said if I bought my program from App store, I have to get update information there).....the Update Info button in my program is actually greyed out!! So the program I bought doesn't even have the normal update link!! I thought one of the advantages of App Store purchase was being able to redownload the program in the unlikely event it was lost....ie: no need to worry about having the install CD. So now I only have my installed, operating copy and no way to reinstall if it crashes due to corrupt data, etc.!! Not a happy result from an App Store purchase! And I must say the circular references in the support link are frustarting...apparently there is NO live support for the App Store itself!

Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps! So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac! But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out! Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store.
I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!). I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online. Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases. Fortunately, more and more of the source data is coming online, so more and more can be done from home!

I need a driver that will work for my Sony DSC-S50 camera, I took my Mini to the Mac store to eject two CD's stuck. Now my camera will not download to iPhoto like it did before.

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