I plugged my iPod 5th generation to my laptop but it won't show up in my computer windows. I want to save my pictures and I can't.

yea.

iTunes has nothing to do with importing videos and photos from the iPod to a computer. It uses the computer image capture/phtos programs, not iTunes.
Try:
iOS: Unable to import photos to computer
Try on another conpouter to determine if you have a computer proboem.

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IPod 5th generation recognized in iTunes but won't charge

Hello Apple Support Community,
I'm writing this on behalf of my girlfriend, who is having problems with her iPod, I tried searching google and the forums here but I couldn't find a satisfactory answer.
Basically what happens is this:
iPod gets plugged in and shows the "do not disconnect" screen and starts charging (what comes next kind of happens simultaneously) not long after that, I'd say a minute at most, the normal menu screen comes up and the lightning symbol on the battery disappears, iTunes recognizes the device and allows you to browse the files and it gives the option to sync but we haven't done that yet (the laptop we're trying to charge it off is new and has an empty iTunes library) and we don't want to lose the data on the iPod. It works fine on other computers, i.e. she can charge it with no problem from her desktop PC and as far as i know any other PC/laptop available to us
Does anyone have any idea what's wrong and how to solve it?
Technical details:
iPod 5th generation, 60gb
Laptop brand: Samsung
OS: Windows 8
USB status: Ports all work and from what I can tell they're all 500mA
Tried:
Switching USB ports, none seem to make it charge
Resetting iPod
We don't have extra cables so we can't try switching them and we haven't tried restoring the iPod yet since we don't want to lose data.
If you need more info, let me know
Thank you very much for your time!

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

Hey i bought this second hand Ipod 5th generation from the owner but she forgot her password on apple ID and how do i remove this device from their account... Any suggestions

how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch

You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one

I have an iPod 5 perfect condition iOS 7 except for one thing when I download an app just bought or free it won't show on the home screen now I go to AppStore or search and I can't open it on the AppStore and it dosent show up on search and syncs is

I have a wonderful iPod 5 but when I download an app it won't show up but it has more than 3 gigs left no matter weather it's free bought redownloaded it won't show up no matter AppStore it won't open the app search dosent show the app. Syncing dosent do anything if you have the same problem or know how to fix this without jailbreak plz tell me!!!!

- What exactly happens when you try to redownload directly to the iPod:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You said it won't open the app . What exactly happens?
Is the app listed is your Purchase history?
Do you have any Restrictions set that would prevent installing those apps? Settings>General>Restrictions

My ipod 4th generation says its charging but when i take it off the charger it says it has low battery what do i do can i fix it?or do i go to the apple store and ask?

i tryed charging it on like 3 diffrent chargers so its not the charger and well i tryed reseting the ipod and it works for alittle while then it starts doing it again i just got my ipod in decemberr and well i dnt think it has insurancee what do i do ?do i buy a new one or can they fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I purchased a movie for my last ipod nana on my last laptop but it's not showing up in my purchased items. Do I need to buy it again? Or what do I do?

I had my last laptop stolen with the movie on there along with my other itune purchases, but then I had to return my ipod nano bought a new ipod nano and I got back all my other purchases items(songs) but I didn't get my movie. I was wondering is there a way to get it back?

You should be regularly backing up. You will have to purchase again as there is no way to retreive a movie.
Music and TV shows can be reloaded (currently US only) as well as Apps and books
http://support.apple.com/kb/ht2519

Help with my addicted Ipod 5th generation!

My Ipod 5th generation is fully charged but only works if it is charging. When I try to turn it on (in this case it's not charging) the apple sign shows but then it turns off again. I have updated it to see if it would fix the problem but nothing... A couple months ago it reserted by it self... It has gone mental... Or it was brainwashed like when I try to explain to someone what happened. I could only update it now though. Please guys, help me.. I need my music...
Sincerely
Luthyn ^.^

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod 5th generation started loosing its battery really fast and now it wont even turn on.

My iPod 5th generation is just over a year old and its screen is a bit cracked. a couple of months ago it started to keep its battery less and less and it would go to 100% battery after a couple of minutes and then when unplugged it would die just as quickly. For the past week or so I've had to use it plugged in as it was barely keeping any charge (1 minute) at the most.Last night I was using it and i unplugged it and put it on the shelf i presumed it would be okay through the night as i wasn't using it. But when i woke up it wasn't turning on at all and so i plugged it into the charger. The apple symbol came up for about a minute and then the screen went blank. I thought I'd leave it plugged in to see what would happen but it kept repeating the symbol to blankscreen process. If anyone knows whats wrong with it or how to fix it please tell me. as it took me a long time to save up for it and its a big loss of money for me.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
And
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
I suspect that the event that caused the screen problem as progressed and is causing the other problems.

There is green mold/corrosion on my iPod 5th Generation charger.

There is green mold/corrosion on my iPod 5th Generation charger, how can I remove this safely ?

Hey Nikki, An iPod classic with iOS 8?!? OK, When you say "Charger" are you talking about the cable or the device that converts the 120 volt power from the wall to something that your iPod can handle? If you mean the cable, replace it, the green gunk is copper oxidation, corrosion. Moisture has gotten in the cable and is causing the cable to fail, replacement is the only thing that will work for certain. If within one year of purchase may be covered under warranty, you could get a free replacement from Apple. If it is just the tip of the cable wipe it off with a tissue and some alcohol. If your talking about the charging port on your iPod or the USB port on the other end, There are cleaning kits, you can purchase, which come with little brushes and pads and a cleaner solution to remove the corrosion. Just follow the instructions to the letter! Otherwise you can try this get bottle of isopropyl alcohol (rubbing alcohol) 91% and several cotton swabs. You may need to cut / trim the swabs to fit the port openings. Turn your iPod and/or the charging device off. Apply 1 maybe 2 drops of alcohol to the swab, you want it damp, NOT wet! If you get it too wet use a tissue to dry the excess alcohol off the swab. Then insert the swab in and out as if you were plugging it in and out, do not sweep side to side, you risk damaging the contact pins inside the port. Bend or break one and you'll have a real and expensive mess. after 4 or 5 in / out motions, varying the position of the swab from right to left, change swabs, dampen a fresh swab and continue until the swab come out clean. Or take it to Apple or an electronics service shop and let them clean it. When done allow the port to dry a few minutes before turning your iPod on. Good luck, Cheers.

HI!!!HELP?someone............new ipod 5th generation user here....pls

I bought a new ipod 5th generation (30gig)2 and a half months from now.
Problems:
1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
8.) so if anyone who has a kind heart to hear my problems please help me..thank you
ipod 5th generation (30 gig video) Windows XP

WOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
2). Get a new ipod (LAST RESORT)
3). 5 R's- See http://www.apple.com/support/ipod/
-Taps-

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Do they send the ipod 5th generation to Puerto Rico?

Do they send the ipod 5th generation to Puerto Rico? I want to buy the new Ipod but i don't know if the Apple store sends it here. Help!

Expanding on what lllaass said to make sure it's clear, the US Apple Store will ship only with in the 50 states. They will not ship to Puerto Rico. You'll have to buy from an Apple dealer in PR. You can search for dealers here:
https://locate.apple.com/pr/en/
Regards.

Given an older ipod , 5th generation and 30GB, can't restore

I was given an older iPod, 5th generation 30GB, I can't reset or restore it using windows 7 based computer even with the most current iTunes download. Is anyon e else having trouble resetting older iPods with windows or is their something wrong with the iPod itself. And if there is a problem with the iPod, does anyone know the approximate cost to get it repaired. I can't get anyone at Apple to tell me anything without it being looked at by a 'Genius' first. I don't want to waste my time driving an hour each way to an Apple store if I would better off just buying a new one. Any help would be greatly appreciated.
Here's more information on error message, it just says 'unknown error' and won't go into disc mode.when following the '5 R's' in technical support.

Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software

Lost manual & set-up disc to iPod 5th generation....HELP?!

My son lost the manual and start-up/set-up disc to his iPod 5th generation. I asked someone to download a few songs for me & they downloaded almost 6,000 songs.....only 20 songs are acceptable for my son, who is at the age where he has certain songs he likes & dislikes, but I havent a clue how to delete the songs that he doesn't want.....please help, he is devastated that he waited until the holiday & now cannot listen to/play his new iPod.......

See this for info on deleting songs...
http://docs.info.apple.com/article.html?artnum=60940
Here is the iPod's manual...
http://manuals.info.apple.com/en/iPodFeaturesGuide.pdf
And this is the software that was on the CD...
http://www.apple.com/ipod/start
btabz

I plugged my iPod 5th generation to my laptop but it won't show up in my computer windows. I want to save my pictures and I can't.

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