I pod not recognised by pc

i have had my ipod for a few months its always worked fine then recently when pluged in to pc via usb2 it says on pc the usb devise you connected has malfunctioned and i can no longer transfer music to it. how can i fix this

Hi nicholas_02!
What does your iPod display when you connect it to your computer?
Is your iPod recognized by "My Computer" area, or not? If it is, then see if it is recognized by iTunes or not.
Probably most importantly, be sure to have completely installed your iPod/iTunes' software on your computer before you connect your iPod.
Do that by inserting the installation CD that came with your iPod, and following all the steps it tells you, being sure to only connect your iPod when it tells you to, and when the installation process is complete.
If you've already done all the registeration/installation, then first start out connecting your iPod in Disk Mode
If that doesn't help, and your iPod isn't being recognized by "MY COmputer" as well as iTunes, then check out this link -> iPod isn't recognized by My computer or in iTunes
If your iPod is being recognized by "My Computer" but simply not iTunes, see this Apple article here -> iPod not being recognized by iTunes
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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Pod not recognised but charges

Hi
Odd one possibly. My Ipod is no longer recognised on my G4 in anyway, neither iTunes or on the desktop. I have tried plugging into both Firewire and USB but no joy.
However, it does charge. I don't think there is a problem with the ports since my girfriends pod is recognised on both USB and Firewire
I have tried re-booting the computer, reseting my pod, attached and not to the computer. Still not recognised by it does charge.
Any ideas what next?
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Hi
Yes my pod has been recognized unfailingly for a year with Disk mode enabled I think, and has always been ilnked to this iTunes.
I haven't tried another computer and I think it's the do not disconnect display when connected.
I haven't tried connecting with iTunes closed, then opening once attached but I figured re-booting with attached might be similar.
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I pod not recognised when used with usb cable

I have recentley bought a new computer, which has no firewire port ( which i had used to connect my ipod classic 40gbto my old computer without any issues. However I have purchased a usb connection cable to use with the new computer and neither windows or I tunes will recognise that i connect my ipod. I simply get a message saying usb device malfunctioned,windows does not recognise it. Although the ipod will still connect to my old computer with the firewirecable it will not connect with the usb either, any help would be greatly recieved as I have tried resetting and disk mode to no avail.

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Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

USB device not recognised - comes up when I plug i-pod into PC

When I plug an ipod (have tried 2) into my PC I get the message
USB device not recognised
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I have tried several USB ports and 2 different connecting cables
Help!!
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Try to restart your computer?
If you have one of the newer iPod's it could mean the service pack is not up to date on Vista/XP
To check your service pack, right click on My Computer and click on Properties.
Vista should be service pack 2, and XP service pack 3
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If it is not a new iPod, you could have to update your USB drivers
http://support.apple.com/kb/TS1538 follow that and it should work
If none of those resolve the issue, try uninstalling and reinstalling iTunes
http://support.apple.com/kb/HT1923 to uninstall all the right components before reinstalling

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my i pod touch is recognised by my computer OK but it is not recognised in i tunes.
I am running windows 8.1

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My iphone is not recognised by itunes or my computer

My iphone is not recognised by either i tunes or my computer. Everything was working fine but now when i plug my phone into the computer it does not charge up the battery nor does it appear in tunes or my computer.
I have gone through the apple checklist in trying to resolve the problem going into device manager as advised in the apple help guide.
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Ok Ive gone to support.apple.com and the heading is 'iso:device not recognised in itunes for windows'
Following all steps listed then at step 5 'verify that the apple mobile device usb driver is installed....
In device manager I can see two issues a) under heading 'other device' it lists two....iphone and unknown device...both have ! in a yellow triangle.
Under the heading univeral serial bus controllers I cannot see Apple Mobile Device USB driver so I carry on to the section stating 'Reinstall the Apple Mobile Device driver.....
I click on start and in dialog type devmgmt.msc
I expand the sections imaging devices / other devices / universal serial bus controllers
The guide then says look for the entry that recognises the device as a camera howver all Ican see near this is under 'other devices' where it lists iphone (and unknown device) both with ! in yellow triangle
The next guide entry offers 'If only unknown device appears' or 'If only apple ihphone/pad/pod appears' however I can see both unknown device and iphone.
If I click on 'unknown device' > properties>details>Hardware IDs it shows nothing in the box however under the 'general' tab it states ''This device is not configured correctly (Code 1)'' and suggests clicking update driver. Doing this displays error message - ''Windows encountered a problem installing the driver for this device'' saying ''Windows found driver software for the device but encountered an error while attempting to install it - WPD FileSystem Driver - One of the installers cannot perform the installation at this time''
Doing as above but by clicking on 'iphone>update driver > browse my computer for driver software > let me pick from device drivers on my computer > Have disk > mobile devices two items are shown a) Apple Mobile Device USB driver b)MTP ISB device....
Highlighting (a) and clicking 'have disk' and locating the usbaap164 file in c/common files/apple/mobile device support/drivers then double clicking this file and OK in the 'Install from Disk ' dialog and next again gives error repsonse as above in terms of encountering a problem installing driver but this time lists Apple Mobile Device USB driver.
Sorry for the long winded step by step hope this helps explain things a bit!

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I Pod 3gen not recognised by Windows 8/itunes - has been fine previously however. Any suggestions?
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Windows Vista - iTunes not recognising iPod!

iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
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Ipod not recognised by Windows, USB device not recognised

Hi hope someone can help
I have recently received my ipod back from Applecare who have sent the ipod back in ' working order ' but it will no longer be recognised by my windows. It says USB device not recognised and i cant find, nor will it install drivers that i located on the ipod updater etc.
I have tried several methods on this forum but none seem to work.
The letter from mycare says the iPod is formatted for a computer operating Mac OS X. Although i stated wi use Windows. But the leter states this can be changed bu installing the updater, but this wont make a diff as comp still wont regonise the device after i have followed there instructions. Any advice?
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I'm not really up on the complexities of the Windows OS but try this tip I picked up a while back, hopefully it might help.
"USB Device not Recognized in Windows".
1. On the Start menu, click Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click Device Manager.
5. Scroll down the list of devices to the Universal Serial Bus controllers
6. Click the plus icon next to the Universal Serial Bus controllers.
7. Double-click one of the indented USB Root Hub entries.
8. Click the Power Management tab.
9. Deselect the "Allow the computer to turn off this device to save power" option.
10. Click the OK button at the bottom of the window.
11. Restart the computer.

Ipod not recognised on either of 2 computers

My ipod is not recognised by windows or itunes.
Tried it on my friend's computer, and again not recognised by windows or itunes.
ipod plays ok, so I assume there's a problem with the USB port on the ipod itself.
Not found any useful help on the support site.
I don't imagine this can be repaired - any ideas?

cec2010 wrote:
Success! I reset my ipod (menu + center) and restarted my laptop, and now my ipod connects again.
Have you tried that?
THANK YOU! I have spent 4 hours doing everything the website said, including unistalling all of Itunes versions, going into Hardware Update, going into My Computer and "managing" it, emptying my TEMP folder, and finally I had the massive brainstorm to go into the discussion board, and reseting the iPod did it! You are a savior!
BTW, to the poster who asked if the new version did it. Absolutely. I downloaded it last night and everything gave up the ghost immediately after.

IPod Nano: Error Message "The USB device has malfunctioned and Windows does not recognise it"

Hi everyone, I just received 2 brand new iPod Nanos for my kids for Christmas, thought I'd be smart and sync them both now before wrapping them so I don't have to be messing around with them on the day. One synced without a problem, then using the same cable, same computer, same USB port, the 2nd one came up with "The USB device has malfunctioned and Windows does not recognise it" I've tried restarting my computer, unplugging and reinserting the USB. Is there anthing else I can try before returning it? Thanking you for any help.

I have solved my problem, I ended up ringing Apple and got an awesome lady who told me to reset it by pressing the sleep button and menu button together for about 10 seconds and once it actually turned on for the first time the computer then recognised it, so it's all good, :-) Thank you lovely lady!

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

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I pod not recognised by pc

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