I prepurchased "There Goes Your Money" and cannnot find it in my cloud. It shows purchased in my history, but I have not downloaded it. HELP!!
I prepurchased Virtual Riot "There Goes Your Money" in August and got notice today that it is available to download. It is not in my cloud to download yet shows purchased in history when I pull up the album under my Apple ID. How do I download the album now? HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Try opening iTunes on your computer and going to Store>Check for Available Downloads.
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BoldItalicThere's no 3.6.18, so there appears to be a glitch in the update checking. Or the message is not really from Firefox (malware site).
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I have had trouble with downloading upgrades to some of my apps. The upgrade to iTunes 11.4 should be used for Maverick but I cannot download it. Even though it appears to have been downloaded, About iTunes still shows 11.3.1
Click the "iTunes" link at the top of this page and download the installer.
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I Think someone has hack into my iTunes account I don't know how this happened or how to stop it I changed my password but still was afraid so I made a new iCloud but I don't know how to use it with iTunes my old one keeps popping up does anyone have any answers please help
Certainly. If someone has hacked his Apple ID, they could use it on a different device, and could send messages as him. These messages would sync to his devices as well. Of course, use of an Apple ID on a different device causes a warning message to appear on all other devices using that Apple ID, saying that the Apple ID is being used on a new device. He may have simply dismissed that message without reading or understanding it and has forgotten all about it.
Or, of course, he might have sent the messages and be trying to deny responsibility... Can't rule that out, but what he's saying is indeed possible. -
I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is there any phone number available so I can talk to an Adobe employee?
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Support for Third Party Apps when they take your money and don't respond
Does Blackberry App do anything about third party apps that take your money and then don't give you what you paid for or respond? I paid $4.99 for Jeweled game from getempower, it downloaded and worked a bit, then it said I needed to Register. When I clicked Register, nothing happened, it just said "checking registriation" forever. I clicked on the Support Email provided and it returned an error saying "We get too much spam so you can't email us anymore, so please go to our website for support." So I went to the website www.getempower.com, and got to the Support form and filled it out, and it said "you cannot submit form until you choose the app" but when I tried to choose the app it wouldn't let me. I can't see anywhere else on the web page to contact them. So I paid for the game but it won't let me get to it. I looked at the reviews and it looks like several other people have had this same problem. I guess I thought buying something through App World would be trustworthy - App World, do you stand behind the vendors you allow to sell on your site?
Hi and Welcome to the Community!
Firstly, as a user-to-user community, no one here can answer your question with any level of authority whatsoever. This site is not a channel for any formal communications with RIM. All support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user...and that is the required path for formal support for issues such as yours (including requests for refund, if you choose to go that route). So, your escalation path is not here, in these forums.
But, have you tried removing and resinstalling the app? And/or clearing the AppWorld cache?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items! Help! There is not error message number just the text message. I've searched for an answer but have found nothing on "transfering items purchased to your iTunes library".
Right click on your device icon on the left pane of iTunes and click on transfer pur....
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Hello, can you tell me what i pay for. Itunes is collecting money form my visa on certain days of the month (for example on 15 september, on 12 september on 1 september etc). I have not downloaded apps for which i have tp pay. Do i have done something wrong or what???
It sounds like you may have subscriptions.
If you want to view your app subscriptions:
From your device's Home screen, tap App Store.
Tap Featured at the bottom of the screen.
Scroll to the bottom of the page.
Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
Tap the View Apple ID button.
Enter your password and tap OK.
From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
You'll then be taken to your App Subscriptions page.
To turn off auto-renewal:
From your Manage App Subscription page, choose an app subscription.
Tap the subscription category for which you want to disable auto-renewal.
Tap On to toggle the switch to Off.
You'll receive a confirmation message; tap Turn Off to confirm your choice.
To turn off auto-renewal on computer:
Launch iTunes on your computer.
Choose Store > Sign In from the iTunes menu.
Enter your Apple ID and password when prompted.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password. Click View Account .
From the Account Information screen, scroll to the bottom of the page to the Settings section.
Click Manage to the right of Subscriptions.
From the Manage Subscription screen click on the subscription that you would like to manage.
On the Edit Subscription screen, you will see the current subscription status and subscription details.
Click the Off radio button to turn off Auto-Renewal.
You will see a confirmation window asking you to confirm.
Click Continue to proceed.
Note: When you turn off auto-renewal, you will no longer continue to be billed for your subscription, however your subscription will continue until it expires. -
My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then I tried uninstalling the program and re-installing. It said that it could not install due to an error. So I STILL can't launch my program. I don't know what to do. Any help would be appreciated. I have to edit photos for a photoshoot and return them tomorrow. :/
Reset Photoshop's Preferences?
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I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?
Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
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My Headphone jack in my iphone has a peice of headphone plug stuck inside so it constantly thinks theres headphones plugged in and i cant get it out!! what do i do?!?!!? please help!
Make an appointment at the genius bar. They may be able to help you.
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I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...
Download past purchases - Support - Apple
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