I purchased a mac book-pro over 2 years ago and it keeps asking for updates that it will only let me update using the old users apple ID, i cant figur out how to remove it i wint to an apple store and they were stumped

i cant get rid of the other users ID,  i have tired to remove this id many many times,  it will let me use my ID to do updates but it will nto let me do the updates associated that id the original user.  any  ideas

Delete all of the applications associated with that Apple ID.
(119669)

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        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
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            BANK 1/DIMM0
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            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
            spdisplays_display_connector
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (298.09 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
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    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
        [not loaded]    com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
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        [running]    com.wibu.CodeMeter.Server.plist [Click for support]
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.devicemonitor.plist [Click for support]
        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.skype.skypeinstaller.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.leapfrog.connect.monitor.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
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        LOGINserver    Application  (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
        InstUtilLaunch    Application  (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
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        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        Silverlight: Version: 4.0.60129.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.1 [Click for support]
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        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewer: Version: 10.0.3 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
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        DivX Plus Web Player HTML5 <video>
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        CodeMeter  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
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             5%    WindowServer
             0%    ps
             0%    fontd
             0%    DirectoryService
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        528 MB    firefox
        176 MB    Finder
        159 MB    AntiVirus
        112 MB    WindowServer
        82 MB    mds
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        1.07 GB    Free RAM
        1.29 GB    Active RAM
        1.01 GB    Inactive RAM
        784 MB    Wired RAM
        962 MB    Page-ins
        3 MB    Page-outs
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    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
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        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
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            BANK 1/DIMM0
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        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
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            Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
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        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
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            /Library/Application Support/MacKeeper/AntiVirus.app
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        [not loaded]    com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
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        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.devicemonitor.plist [Click for support]
        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.skype.skypeinstaller.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
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        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
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        [running]    com.spotify.webhelper.plist [Click for support]
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        OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
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        Silverlight: Version: 4.0.60129.0 [Click for support]
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        DivXBrowserPlugin: Version: 2.1 [Click for support]
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        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewer: Version: 10.0.3 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
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        CodeMeter  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
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            14%    firefox
             5%    WindowServer
             0%    ps
             0%    fontd
             0%    DirectoryService
    Top Processes by Memory: ℹ️
        528 MB    firefox
        176 MB    Finder
        159 MB    AntiVirus
        112 MB    WindowServer
        82 MB    mds
    Virtual Memory Information: ℹ️
        1.07 GB    Free RAM
        1.29 GB    Active RAM
        1.01 GB    Inactive RAM
        784 MB    Wired RAM
        962 MB    Page-ins
        3 MB    Page-outs
    Diagnostics Information: ℹ️
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    fuuunkdat wrote:
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