I received a letter from a fake website apple. They want a credit card details. do something with this.

it was in a letter
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours.
Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validate Your Account Information.
Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click on the link below and follow the instructions that will be required.
Confirm your account - http://paceto.co.th/templates/beez5/html/com_contact/contact/apple1/apple1/apple /5fb23035a053c9259a1c2e9c9fe38d31/
Thanks,
Apple Customer Support Apple Support
Copyright 2014 Inc. 1 Infinite Loop, Cupertino CA 95014 - All Rights Reserved.

There is little or nothing Apple can do about such fake messages other than warn people about them and provide instructions on how to determine if a message is genuinely from Apple, which they provide here:
http://support.apple.com/kb/HT4933
There's really no way any company can stop such frauds, so we as consumers need to educate ourselves about such fakes and make sure we verify any requests for account information, particularly when unsolicited and unexpected.
Regards.

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I keep getting mail from Apple about validating my account and now I need to sanitize my email. Is this a hoax as they want my credit card details

I have been receiving email supposedly from apple asking me to validate my account. I ignored as I thought they were a hoax as they wanted me to verify my CC details. Now I'm getting mail saying I'm transmitting virsus mitting viruses and I need to verify my credit card details.?? Is this real or hoax as it also saying if I don't it will lead to permanent deactivation immediately. HELP

It is absolutely a fake. Do not, I repeat do not, respond to these emails in any way. You can report them to Apple if you wish:
[email protected]
but there's little or nothing they can do about such scams so it's probably not worth the effort and you can just delete the fakes.
Regards.

I just received an email about my apple account and my credit card being limited. Is this a scam email?

I just received an email that appears to beep from Apple regarding my credit card used for my purchases with my Apple ID. I don't want to open the email until I can verify that it is not a scam. How do I find out if the notice is legitimately from apple?

Txs for the quick response. I have deleted it.

Has anyone else gotten an email supposedly from Apple saying you had missing data and to update? I went to update, gave some info only to see they wanted my credit card info and money. How do I report this and to whom. Impossible to contact Apple.

Has anyone gotten an email saying your system was missing data and to update? I went to update, gave my email and password just to find it wasn't really Apple
but, wanted my credit card and money. Did not follow up. Where and how do I report this to Apple. Seems impossible to contact them.

Forward it to [email protected] and then delete it.
(112838)

TS3297 my I tunes on my new iphone won't let me down load apps or anything cause it wants a credit card how do I bypass this???

It keeps declining my card, or any card I enter on itunes really.. how do I bypass this.. I'm new to apple iphone and need help with this?

Unfortunately, you can't - you must have an active credit card on file in order to download anything to my knowledge.

HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do?

Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?

It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account.

How do I delete credit card details from account. It won't let me update apps at all .

how do I delete my credit card details? There's no edit button? I'm unable to update or downloading ad free games

See:Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support for instructions

HT1918 How do I remove my credit card details from my Apple Account?

How do I remove my credit card details from my Apple Account? I do not like the fact that Apple does not provide a clear and simple option to 'Delete a payment card', I definitely do not think this is legal.
I ask this question because I recently received a spam-like message from Apple asking me to log in and update my account. I went in and did that, but I would like to remove credit card details from the account and it is horribly stubborn about holding onto my credit card details.

Hi there
Thankyou for the latter responses from ssschmidt and limnos - as it happens I figured this out by myself. Yes, it appears that Apple will not let you delete an account UNTIL YOU HAVE VALIDATED THE CARD DETAILS. That it, until you have given them all of your credit card details - even down to the 3 digit validation number. Only once you have provided this information does the 'Payment type - NONE' appear.
I figure however, that you can just put any 3 digits in, ie, it doesn't need to be your actual 3 pin code, for the system to let you pass to the NONE option.
As I said before, I still think this ***** the big one. Apple should not be insisting on getting customers' bank details in this way - especially since there are these PHISHING emails floating around which look extremely like official Apple communications. It was the receipt of one such email that alerted me to this issue in the first place - thanks Limnos, I didn't respond :-)
This is the first time I've used this 'user to user' set up for a query like this, and I totally think it's ridiculous. This information should be readily available from Apple - no wonder their profit levels are so astromical!
Happy Mondays y'all!
m

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT204146 Good morning. I just purchased Imatch but cannot download my music from an iphone 5 to IMatch in Icloud. Can you help me with this?

Good morning. I just purchased Imatch but cannot download my music from an iphone 5 to IMatch in Icloud. Can you help me with this?

Hi
Has iTunes completed its scan of your iTunes library on your computer Subscribing to iTunes from an iOS device.
Jim

Does anyone know how to delete credit card details from an Apple account?

Hi not sure if this is posted in the right place but i'll give it a go anyway.
Would anyone know how to delete credit card details from an Apple account?
Someone posted selecting 'none' in the payment section would work but i logged into my account online on a computer there aren't any options at all to do this.
I tried hitting edit but there isn't a delete button.
If anyone knows any help would be most appreciated!
-F

Answer should be here:
https://discussions.apple.com/message/12832322#12832322

I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.

I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.

If two of you shared the same contacts you were logged in with the same Apple ID. In order to avoid this you need to use different Apple IDs, and be using separate Macs or separate user accounts on the same Mac.
One or other of you should create a new Apple ID at http://appleid.apple.com for which you will need a non-Apple email address which hasn't been associated with another Apple ID.

How do i edit my billing info if my credit card associated with apple id expired and i have a duty to app store from the time when i had the old credit card?

how do i edit my billing info if my credit card associated with apple id expired and i have a duty to app store from the time when i had the old credit card?
so the thing is a few days ago i made an app store purchase and i didn't know i was running out of money on my credit card. i realized that only when i tried to purchase another item and it didn't work. nothing special til here. the problem is that meanwhile my credit card was replaced by a new one by the bank because the old one was soon expiring. So the data associated with the old credit card no longer exist.
i tried to edit my billing info associated with my apple id in order to enter the new credit card data, but the system doesn't allow me to do that.
so i can neither pay my purchase, nor edit my info, nor access app store anymore.
what's next? any ideas? thanks

Servers down wait till status is fixed to change or add your data http://www.apple.com/support/systemstatus/

Removing Credit Card Details from itunes account

I tried to use a prepaid credit card to make a purchase but i didn't have enough on the card to complete the purchase now i can't update anything because it keeps asking me for those useless credit card details, how do I remove them from my itunes account?

Hi,
See this Discussion for Details:
https://discussions.apple.com/message/15345745#15345745
Cheers,

I received a letter from a fake website apple. They want a credit card details. do something with this.

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