I received an email from Icloud support that I used 4.8gb of storage out of 5.0 available. When I check on systems preferences, i show only using 228mbs. Please advise?

I received an email from Icloud support that I used 4.8gb of storage out of 5.0 available. When I check on systems preferences, i show only using 228mbs. Please advise?

The message probably was sent by mistake. Ignore it, unless you have problems with the iCloud email address

Similar Messages

  • HT4436 Just received an email from iCloud stating that my free upgrade was going to expire and decrease to 5, when I had been using 10+. What is this??

    I just received an email from icloud stating that my free upgrade was going to expire and it would decrease to 5 (when I have been using 10+). What is this??

    The actual amount of extra free storage varies depending on how much storage previous subscribers had.
    If you do nothing your storage will dowgrade to 5GB so you should make sure you don't have more content than this.
    If you want to continue with the increased storage by paying for it, please see
    http://support.apple.com/kb/HT5527
    and expand 'How do I purchase my current plan?'.

  • I've just received an email from 'Apple' saying that my apple id was used      to sign into iCloud on an iphone 5s.  I have an iphone 4.  It's asking me to sign in to confirm my details and change my password.  How do I know if this email is genuine?

    I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S.  I have an iphone 4.  It then asks that I 'click here' to confirm my details and change my password.  How do I tell if the email is genuine?

    Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
    You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
    As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it).

  • Received an email from iCloud telling me my storage is full ,when i go to storage

    Received an email from icloud telling me that my storage is full, when i go to storage on my iphone it tells me i have 4.4 GB available, what next???

    Does it say disabled for security reasons or just disabled? If it just says disabled, go to the iTunes billing team's support site and email off the error, include your billing address for the account and the last 4 digits of your credit card and they will fix it up within 24-48 hours.
    http://apple.com/support/itunes/contact.html

  • Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do?

    Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?

    It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
    Also watch out for suspicicious activity on your account.

  • I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

    i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • I just received an email from iCloud security Center about irregular       activities and needing to verify all my account info including my SS

    I just received an email from iCloud security Center about irregular activity on my account and needing me to verify my account with information like my SS#.  Is this legit?

    Abbie11 wrote:
    It doesn't seem legit when asking for my SS#.
    A very good point...
    Better to be suspicious... Than Sorry...

  • I had received an email from service@support.skype...

    Received an email from [email protected] and it says " As part of our security measures, we regularly screen activity in the Skype system.We recently contacted you after noticing an issue on your account This is the Last reminder to log in to Skype as soon as possible. Once you log in, you will be provided with steps to restore your account access. We appreciate your understanding as we work to ensure account safety." Kindly confirm me if this is athentic

    Yes. Forward it to [email protected] and then delete it.
    (108083)

  • Many of my System Preferences will no longer work after installing Mountain Lion. Software update, startup disk, iCloud, etc. no longer will launch. I keep getting a drop down window saying I must restart system preferences in order to use. No go!

    Many of my System Preferences will no longer work after installing Mountain Lion. Software Update, Startup Disk, iCloud, Time Machine, Notifications, etc. no longer will launch even though they do show their icons in the system preferences window. I keep getting a drop down window saying I must restart system preferences in order to use with a "Cancel" or "OK" choice. After I click on "OK" the window just keeps reappearing with the same choices and the pane I wish to use still remains inoperative. Third party preference panes DO work.
    Reinstalling OSX Mountain Lion did not help. Neither did throwing away preferences.plist.

    Hi Jeff,
    Tried to reply with my iPhone but not easy! Anyway, back on the laptop now. Yes the crash was bad but Tek support at Prism Sound was really good. In the end I rebuilt the whole system on a new disk which took a couple of days with all the plugins, softsynths etc.... but there seemed to be no alternative in my case, and this was agreed with Prism sound as being the only alternative left to me. I still don't really know what caused the crash but ML and Orpheus are both working fine now. Let's face it, you'll have to update at sometime..maybe best to pick some time between projects On balance, I suspect that my problems were unique to my system and that your installation will go ok.
    Hope it goes well,
    Rick

  • I received an email from iCloud asking me to update my details is this authentic?

    I heard that Apple had some virus issues recently. I have updated my software but am a little suspicious about an email I have just received from "icloud" aksing me if I have recently changed my details and I need to re submit them. I have not changed anything by the way. So want to be sure this is an authentic email from Apple.

    I would actually get in contact with iCloud support itself. You can do this by going through the express lane, which is available at http://expresslane.apple.com . They may as for you to get them the meta tags or something, so they can determine if it is real.

  • Anyone received fraudulant email from iCloud Security Team?

    I got this really basic email from the "iCloud Security Team" asking me to update my account to protect against third-party access.  The link (when I mouseover it) shows no Apple in it.  I can't find a way to forward this to Apple so they can investigate who is trying to use them for information extraction.

    See "What to do with suspicious emails" here: http://support.apple.com/kb/HT4933.

  • I am unable to get the iTunes store to accept my Apple ID and password, despite having received an email from Apple indicating that the ID and password are valid. I purchased an iPad and need to sync my laptop with it, but I can't download any apps.

    How do I get apps downloaded from the iTunes store? Every time I try to sign on with my user id and password, I get a message stating that my account has never been used to purchase anything from iTunes before, and that I need to review my account. Yet when I click on the link to review the account, it just leads back to the store.  I have tried "starting from scratch" to attempt to create a new account again, but get the message that my email is already associated with an Apple account, so it won't let me start over. I just purchased an iPad2 and am trying to get started with downloading items,  but getting nowhere fast. If this is an example of how Apple does business, I may be returning the iPad2 for a refund.

    Have either of you had any luck with this issue.  It began happening to me today when I was trying to purchase music on iTunes.  I have purchased music and games in the past and have had no problem.  Any help would be appreciated.

  • I received an email from "Apple Support Team" requesting email confirmation.  Is this bonafide or phishing?

    Is [email protected] a bonafide address?

    Welcome to the Apple Support Communities
    Delete that mail. It's spam, so you shouldn't reply to that message. Read > http://support.apple.com/kb/TS4019

  • Using 6.0.2 on a Mac but received a message from Government site security concerns so upgrade to Firefox 7. In (about dialogue Box when selecting Check updates, I am informed that it is up to date.New version 7 available from website . What am I to do

    I am using a Apple Mac running Snow Leopard.

    I'm not able to reproduce this. I wonder if it is being caused by a plugin or add-on.
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Fake email from "iCloud"

    I received an email from "iCloud" this morning saying that my icloud storage was almost full and I should purchase more memory? Sounds like a huge scam to me.

    Well, since there are no links in the email that I can see, and the email was informational only, with instructions on how to manage your iCloud storage via your own device Settings, I don't think you have anything to worry about. Seems like it was just a notification to let you know that you are just about maxed out on your iCloud storage.
    Cheers,
    GB

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