I recently updated to Firefox 4. It worked that whole day, but next morning I get a crash error message and cannot get into Firefox. I've tried some suggestions on the site, but no help. Should I uninstall Firefox, then reinstall.

I can't even get into Firefox to troubleshoot

I don't know if this helps, but I'm still working on this problem and took a screen shot of my Console Message errors:
What's happening here is opening the program, trying to save and it crashes. Then trying to open the program again and it crashing before it even opens. Finally opening the program a third time and trying to save it using "save as" instead of "save" (which I found one forum recommending) and it crashing again.

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Upgraded to iTUNES 10.5 on PC running XP. Cannot get it to start. when I try, window appears, hourglass cursor still present, then I get a message saying a problem was encountered and it has to close. have tried everything suggested on apple site,

cannot get iTUNES 10.5 to run on PC w/ XP after upgrade. Window opens, but cursor stays as hourglass and I eventually get an error message saying it has encountered a problem and has to close. I've tried everything suggested on the Apple site, included complete uninstall several times.

Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled

HT5654 I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2

I set up a passcode to ensure the security of my iPhone 5 but, when I enter it on the home screen, I repeatedly receive an error message and my phone locks. Is there a way to reset the passcode when I am unable to gain access to my phone?

I set up a passcode to ensure the security of my iPhone 5 but, when I enter it on the home screen, I repeatedly receive an error message and my phone locks. Is there a way to reset the passcode when I am unable to gain access to my phone?

I figured that was the case, but I've used the same passcode for years and I can't seem to figure out how I managed to screw it up when I set up my phone. Without being able to access my phone for a restore, how would I accomplish this? iTunes? Thank you very much for you help!

When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice. What now?

When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message. What now?

Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade.

I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to

I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to use it. I have customers waiting!! what do I do???

You can have direct download from this link:
<Download Photoshop Elements products | 13, 12, 11, 10>
Make sure you select the correct version for your operating system. You also need to have a reasonably faster reliable Internet connection.
Good luck.
elemntsmessup=upset wrote:
I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to use it. I have customers waiting!! what do I do???

After attempting an Itunes update to my lap top computer I received an error message and cannot access my Itunes program or library. Is there a way to fix this without starting over? I still have I tunes on my Iphone 6 but ut does not contain all

Error Updating ITunes onto lap top. No access

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

I am getting a "blocked plug in" message and cannot watch videos. I have tried "deleting all" and uploading flash player again but it still doesn't work.

blocked plug in message

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button.
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
   Download it first.
   The next step is important.
   Click Safari in the menubar and select “Quit Safari”.
    Follow the prompts and install it.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
3. Safari > Preferences > Privacy
    Press the button “ Remove All Website Data”.

I'f downloade adobt epub and the ebook that I bought but gets a error 404 and ' cannot open file'

I have downloaded epub and the ebook I have bought but gets a error 404 and ' cannot open this file' on my samsong tablet if I try to open please help !

You'll want to ask in the Digital Editions forum.

Flash Player crashes after recent update to Firefox 32

After recent update to Firefox 32, Flash player crashes frequently whenever i open any flash video.
I have latest Flash player installed (14).
I tried to uninstall Flash player and installed it again, also tried to instal flash player 15 beta and also tried to instal older flash player 13 but all in vain and problem is same.
Update:
i have noticed that this problem occurs in Firefox only while lash Player works fine in Google Chrome..
Please help me to fix this problem.
Screenshot of the Error
http://imgur.com/fekGD5v

@FredMcD I have latest Flash player installed

I can no longer get to Facebook Via firefox It comes up loading in the tab but does not get any further one minute it was working the next it was,nt should I try uninstalling firefox then reinstall or does anyone know what could of happened thanks

# Question
I can no longer get to Facebook Via firefox It comes up loading in the tab but does not get any further one minute it was working the next it was,nt should I try uninstalling firefox then reinstall or does anyone know what could of happened thanks

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I get a runtime error when I open firefox sometimes. I recently updated to firefox 3,6.4

There are times that when I open firefox I get a runtime error . After that I have to close firefox. I hope that this matter can be resolved. I recently updated to firefox 3.6.4 I have been having this issue before I had updated to firefox 3.6.4 It also staes that firefox has stopped working.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Before the recent updates to Firefox, clicking on the back button always brought me back to the same place on the page where I had been, but now it brings me to the top of the page. How do I restore the previous feature?

Before the recent updates to Firefox, when I would go to another page in the same window and then clickon the back button, Firefox used to bring me back to the same place on the page where I had been, but now it brings me to the top of the page, meaning that I have to laboriously scroll down to the old place. How do I restore the previous feature?

That change was made in Firefox 4, 6 months ago.
Click-hold the unified Back / Forward button <br />
or <br />
right-click it to get the Back / Forward history for that tab.
Or install this extension to get the old "drop-marker" button restored. <br />
https://addons.mozilla.org/en-US/firefox/addon/backforedrop/

I just recently updated to firefox 15 and almost every 5mins it crashes. when I open a new browser all i get is a blank white screen. Is there a way to fix this

as i was typing up this report it crashed on me twice....

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us additional crash report ID's that helps us find out more about the cause of the crash. ''The report ID you provided was an empty report, not enough data came through.''
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

I recently updated to Firefox 4. It worked that whole day, but next morning I get a crash error message and cannot get into Firefox. I've tried some suggestions on the site, but no help. Should I uninstall Firefox, then reinstall.

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