I recieve charges from itunes which i didnt make and i did not receive any notification on it.

Good day,
I have recieved a couple of hundreds dollars charge to my credit card without having being notifield about the charges. I would need advise on this matter.

Most Importantly, charges are not made by myself. Require advise. Thank you.

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I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

HT204406 I just downloaded music from Itunes Store but all of the music did not download.

I just downloaded music from Itunes Store but all of the music did not completely download.

You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.

After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, pls help

Hi,
After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game for $1.99). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, totally charged me $2.99, but still haven't recieved any snoopy coins in the game, it sounds unreasonable.
thank you

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.

I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

The last few times i bought songs from itunes the artwork didnt download with it. Is there any way to get artwork now?

The last few times i bought songs from itunes the artwork didnt download with the songs. Is there anyway to get the artwork now?

The tab in in iTunes on the computer.
As Gatorgrad said:
"by right clicking on the song and selecting "Get Info." Then paste the photo into the album art tab."

All of my safari bookmarks have disappeared from all of my apple devices and I did not delete or move them

My safari bookmarks have disappeared from all of my apple devices and I have not deleted or moved them. Any ideas on how I can recover them?

Triple-click anywhere in the line below on this page to select it, then copy it to the Clipboard by pressing the key combination command-C:
~/Library/Safari
Quit Safari.
Select
Go ▹ Go to Folder
from the Finder menu bar. Paste into the text box that opens by pressing command-V, then press return.
A folder window should open. Restore the file named "Bookmarks.plist" in that folder from a backup that predates the unwanted changes.

I have an iPhone 5 16gb white color and i did not get any of the services from apple pls help[ me out

I have one iphone 5 16 gb white colour with me and its in still under warranty and my phone was fallen down by chance and it got turned off totally and not even switched on also then i went to apple authorised service center for regarding the same . then service center people said that sir you need to submit your phone , after that i left my phone to service center and after two days i have got one call from service center that sir your phone is under phisical damaged condition so u will not be abel to get warranty from apple this will cover under paid replacement and you need to talk to apple customer care also regarding this .same .
Then i called up to apple customer care and they said sir we have got some images from the service center regarding your phone and we found that your logic board is damaged from inside and you would not be abel to get the paid replacement also you need to buy a new phone on stock price i was shocked on that time why would i pay 40 to 50 thouasnd again on iphone if its not that much stronger to take bit of imapcts like this
I had talked numbers of time to service center also but they all are denied against the complainst
if any body is there how can help me out regarding this so pls register my complaint and help me out from this highly dissatisfied service from apple .
Thnaks
karan

Warranties do not cover damage

HT204408 i would like to know if i purchased some products on the mall star game and i did not receive it tho my credit card was charged what shall i do..

i want to know how is it that you all charged me 13.00 dollars for my games when i only got 9.00dollars worth of stuff on my game for mall stars

Hi cassandra237,
Thanks for visiting Apple Support Communities.
You may want to report the issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

I downloaded a app for 1 buck and it did not download but it charged me the app was tiny wings and it did not appear on purchased apps on icloud so what do i do

please reply soon

To report an issue with a purchase, follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button

It all was say please contact iTunes support to complete this transaction how can I make this I did not anderstand any thing

Hi please help me I can't buy any thing please help me !!!!!!!,,!!!!!!! Please

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/

Purchased a 2011 iMAC i5 500GB from a retailer about a month ago. Did not have any recovery disc.

Had a couple of small issues with some programs, Called Apple Support and after they weren't able to solve the problems, Their answer has to erase the hard drive and reinstall the OS. Only problem was that I am not the original purchaser and when I try to reinstall through internet recovery, being the second owner, there is no record of me purchasing the OS (Lion 10.7). So now thanks to Apple Support, I have a paper weight instaed of a working iMAC. Is there any other way to get an OS back on my machine?
Thanks for any help.

Did you complain to the manager of the store? If I were you, if you are not getting satisfaction from the retailer, complain about them on their FB site, Twitter & write a letter to the CEO of the retailer & snail mail it!

Unauthorized charged from iTunes

Recently I changed my debit card and my credit card because unauthorized charged from iTunes. I just got my new credit card 3 days ago, never been used for any online purchase. I am scare to input my credit card for any kind of purpose. Today I found out online, I have pending unauthorized charged from iTunes. I own iPad and iPhone, I have never purchased any iTunes .When I bought my iPad and my iPhone, I never entered my credit card and my debit card number on Apple profile. I had downloaded free APP only. I don't understand why I'm getting charged from iTunes. I never received proof of purchased. On my Apple information, I have only provided name and my addresses. When I sent email to apple support, the customer service told me to check my purchased history. It doesn't make any sense to me, my purchased history from iTunes is ZERO downloaded. On my bank account had 10 unauthorized charges, all were from iTunes. In my credit card (old card had 1 charged) and now the new one has 1 pending charge. What's is going on?? Can anyone help me please...

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Also, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.

I recieve charges from itunes which i didnt make and i did not receive any notification on it.

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