I sent in my broken iPod to repair and they said no trouble found.
What do I do? Because I just got it back today and it's definitely still broken. It's skipping, freezes up, theres the connected icon in the green battery even when it's not connected, can't turn it off.. Not working at all.
It worked fine for about 30 minutes then it started going batty and not working. Maybe the person who was going to fix it played it for a little while and it worked fine so he thought nothing was wrong..
what do you think I should do? should I send it in again??
Dell Dimension 4500 Windows XP
Hi,
You need to do a format to sovle your iPod's skipping problem.
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
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I have a blackberry curve 9300 which I bought in January this year and from practically the first day I turned it on I've had problems with it. The phone freezes a lot and on a regular basis the phone just turns off and resist itself. I can be texting and look away and look back and the phoneheads just reset and it does this a couple of times day. Less than a month ago it was sent for a repair with Tesco (who I bought the phone from) and they sent it back saying that they couldn't find a fault on it. The phone still does the same and I've phoned tesco again and they have said that the only thing they can do is to send the phone to the repair shop again to be checked. What do you suggest I do as I need a phone that works and cannot just keep sending it to be repaired to be told there isn't a fault over and over again. Thanks
EmmaCopeland wrote:
Is there nothing that can be done by blackberry?
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. RIM provides zero front line support to end users, including warranty...and this site is not a channel for user-to/from-RIM communications or escalations.
So, your escalation path is not here, in these forums. Rather, it is through Tesco...even if they are not yet being very helpful. You have no free path by which to bypass them.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Please help i want to be able to message my friends.
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