I subscribed to the student edition of CC yesterday, but still can only install Trial Versions via the Creative Cloud Applet. Is that normal?

Is it usual to take some time? I wouldnt think so. But who knows. If I click activate in the application, the software asks for a serial which i didn't get.
What can I do? Or ca I just wait?

Säbba it is likely the computer is facing a connection failure and not communicating with our activation servers.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

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