I thought Skype was free so why have I been charge...

I have just had a payment taken from my account by Skype. I have no idea what I'm paying for or why. I live on disability benefits and that is more than a weeks food money for something I have never used, don't want and thought was free. I now have no money for food this week. I was surprised to pay last year, i certainly didn't expect to pay again for something I can't even work out how to use.

Hi and welcome to the Skype Community,
Skype to skype video and audio calls are free. You only need to pay for calls if you are calling landline or mobile phones from Skype. Also if you have a Skype number to receive calls from landline or mobile phones you need to pay a subscription fee for that number.
Seems you purchased an annual Skype number subscription a year ago and set it up for renewal and that's what happened now. You can verify your active subscriptions on your www.skype.com/go/myaccount
Since you stated that you don't want this subscription and you are not using it we've cancelled your payment agreement and issued a refund for the payment taken. It might take a few days until that is processed and the money show up at your card's account.
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