I tried updating my Iphone 4s to the newest version of ios 7 but its been stuck on the itunes logo ever since I pressed update,what do i do?
I tried updating my iphone 4s to ios 7.0.6 but when i pressed update my phone turned off and back on but only showing the itunes logo.I cant acces anything on my phone and its been a day now, what do I do?
Hello, JHowerd.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
Jason H.
Similar Messages
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My iphone 3g show the itune logo and when I restore it, it says restore error 46? What is restore error 46? How could this be resolved?
Hi! were you able to restore your phone?
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When i plug in my iPhone to itunes so i could restore because i found it, itunes gives me error code 2009. on my iPhone, all that is displayed on the screen is the itunes logo and a usb cable saying to connect it to itunes. Help please?
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. -
I have been given a iphone and was told to restore setting so have done and its been hours and I need help
Press and Hold the Power and Home button until the phone shuts off and the Apple logo appears. Then see if you can get to the proper settings to reset the phone.
If that doesnt help Use iTunes to restore your iOS device to factory settings -
HT4061 My iPhone keep showing the iTunes logo
I made the latest update.
I was chilin on instagram.
The camera begin to do weirdo stuff and then the iPhone simply shot down.
Now, each time I wanna boot it up it shows this images:
I try to connect it on iTunes obviously. iTunes tell that my iPhone needs to be restarted and that I will lost every of data.
Leaving no other choice I wait until it finishes to be updated. Like 20 minutes an then my iPhone restart and show this image above AGAIN!!!
Please help...Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I Downloaded ios6on my ipad2 and it totally wiped it. It now shows the iTunes logo and a USB cord. What do I do to get my information back and why did this happen?
The phone is in recovery mode. See this support document for instructions on what to do. http://support.apple.com/kb/HT1808
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I have tried to update my iphone 4 and now it is unresponsive and frozen either on the apple logo or sometimes i can get it back to the itunes logo though it is still frozen. I have also tried restoring it and still nothing
See here - http://support.apple.com/kb/TS3694#error1603
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Hi there,
Can someone please help. My IPhoneS stopped working right after I did the latest update which was yesterday. Now, the phone does not work at all. When turned on, the screen shows a picture of USB cable pointing to the ITunes logo. I have tried just about everything, and cannot get it working. It's like it is frozon. My ITunes does not recognize my device. Cannot dial out either. I desperately need to get it working. Can someone please help me.
Thanking you in advance for your help. :-)The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network. -
I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
my 3GS iphone refuses to leave the icon of the usb connecting to the itunes logo. I was trying to update to the latest ios. suggestions?
http://support.apple.com/kb/ht1414
If that doesn't work, try putting your phone to DFU mode.
Instructions here: http://www.iclarified.com/entry/index.php?enid=1034 -
help, im trying to update my iphone but it kept saying connect to itunes, i have updated, run the file over and over but its still stuck to connect to itunes, wat can i do? thanx
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work -
while trying to update my iphone 4 last night, it froze with the itunes logo and a plug underneath. Can I fix this? How?
See: http://support.apple.com/kb/HT1808
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my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)
Hello Amz_Bajwa,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario
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