I updated my Iphone 5 today. After updated. I get a message in recovery mode and has to be restored to factory settings. Please help!
I updated my iphone 5 today and now I get a message on my phone that tells me to plug in and when plugged in to the computer I have a message that my phone is in recovery mode and that I need to restore my phone to factory settings, please help!
Are you really running Windows 98? I sure hope not. :S
I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock
Similar Messages
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I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings. Is there anything I can do?
You have to restore your iPhone. Same thing happened to me and many others. Sorry man.
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I have a iPhone 4 in recovery mode and it will not restore to factory settings.
I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.
Alextails998 wrote:
I have tried all the steps.
All what steps?
Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
and
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast. -
Will I have to restore the device?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I updated my Ipad and it wont turn on - it's now in recovery mode - why is this? If I do reset it to factory settings will I loose all my apps?
Something went wrong with the update and your iPad can not boot.
Yes, doing the required restore wipes all data.
Restore from your backup. -
my wifi option is "greyed out" therefore it doesnt allow me to connect to the internet. Ive restored it to factory settings, its still greyed out. Please, please, please help me out here.
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
Tried to update, screen said verifying update. then said to plug into itunes. itunes (on home PC) said ipad was in recovery mode and I need to restore to factory settings to move ahead, losing all my stuff. Obviously traumatic. Do I do this? why did this happen?
The best way to backup your iPad is the way that makes the most sense in your situation and the way that works best for you. There is no hard and fast answer. But since you asked .....
I prefer using iTunes because I don't have to worry about having enough space available in iCloud. You are allotted 5GB of space with the free iCloud account, but that is really not that much storage space at all. You can purchase more space, but IMO, its crazy to pay for cloud storage if you have your own computer. On top of that, you have more control when you use your computer. You can backup the content on your computer in order to have backups of backups. You can't do that with iCloud. Another disadvantage to using iCloud is that you always need to be connected to WiFi in order to backup to iCloud. Not everybody always has access to WiFi every minute of every day.
Read this and see if it helps you make your decision. If you have more questions, post again and ask.
iOS: Back up and restore your iOS device with iCloud or iTunes -
Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!
I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome -
This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!
First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".
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Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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attempted to download latest update for iphone 4s. update had something to do with the calendar. during the update the picture appeared with usb prompting me to connect to itunes. when connected pop up appeared stating my phone was in recovery mode and needed to be restored. clicked tab to restore and pop up appeared stating could not restore. the device iphone cannot be found. any solutions to this problem?
Hey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?
Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
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Attempting to update Iphone. It gave me a picture that looks like it wants me to attatch the phone to the computer with my itunes. Noe itunes is tellime me my phone is in recovery mode and wants me to restore my phone before it can be used with itunes. should i do this? will I loose all my pictures/contacts/songs?
You don't have a choice. Anything that was on the phone is already gone. hopefully, you've been backing up on a regular basis. If you had iCloud backups turned on, the backups should be automatic.
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I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone
You cannot.
Unless you have done as you should and have the old facebook app on your computer.
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