I've purchased Haven and grimm already, why is it telling me that I never purchase the season passes when clearly I had no trouble seeing the first few episodes?

MarkG. wrote:
So I bought a few songs, and one of them won't play until I "Authorize my computer." It is authorized,...
Could be a Corrupt download of that song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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The screen-shot is on a Mac computer. It is very similar in Windows iTunes. Have a look at this set of instructions instead.
http://support.apple.com/kb/ph12313

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BaconBits is right to ask if the files are protected or not.
DRM files can only be transferred using Windows Media Player, Creative MediaSource or Nano Media Explorer so that the licenses are transferred. Do not try drag'n'drop with Windows Explorer on porotected files. This is explained in the Help file manual on your CD.
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PB

Why are my exported .wmv videos sometimes distorted during the first few seconds?

I am creating 15 second looping motion backgrounds using After Effects CS5 and exporting using Media Encoder. WMV is the only format that is compatible with the programme my clients are using to play them - this is mainly a niche market being churches using EasyWorship, which utilises Windows Media Player to play all videos from, but doesn't support any other codec that WMV.
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WIndows media video, 720p - changed the frame rate from 24fps to 25.
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Many thanks

Thanks for your reply. I am using a standard preset for the SD export. For the HD I am selecting a standard preset but changing the frame rate. I am not altering the bitrate or any other settings (apart from un-ticking the 'export audio' box). With both I get the pixelation.
H.264 is fine. So I have even tried converting the H.264 file into .WMV just to see if it makes a difference but it still has the pixelation.
For some of my other similar videos I have used exactly the same presets and altered the frame rate on the HD version and had no problem.
I just don't understand why some videos are affected and not others.
I really need a glitch free HD and an SD .WMV version of the same video that my customers can purchase along with the EasyWorship software mentioned above.

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What happens when you try to watch it ?

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I've purchased Haven and grimm already, why is it telling me that I never purchase the season passes when clearly I had no trouble seeing the first few episodes?

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