I want a refund for unwanted unused skype premium ...

This si the most exasperating 45 minutes of my life
I never wanted Skype premium service but got a free trial and then after trial period it automatically kicked inas a subscription service, taking money form my credit card BEACAUSE I DID NOT CANCEL IT before free trail period. I do not connect to internet every day and am only now seeing that money have been debited every month since April 2013. I finally managed to CANCEL the actiual subsciption after going through a tedious LONG process on line when all I want to do is speak to an actual humen. I see Skpye do not offer a telephone custer services service - ha! Now I want to get reimbursement for moneys taken for a service never used etc etc and I cannot find any where to action this after 45 mins paging through the website.
Any Advice?

Try this discussion...
https://discussions.apple.com/message/19339519#19339519
From the More Like This section on the right.

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Refund for unwanted subscription. Skype, STOP taki...

Over a year ago, if not longer, I cancaled a subscription with skype and havent really used skype since. Now that I decited to use Skype again I added some money to my Skype account and the first thing Skype does is add a subscription without my permistion. I want a refund for something I didnt signup for as well as an apology for wasting my time. No wonder fewer people use Skype.

You can contact the iTunes Store, explain the reason for your request, and ask:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.

HT204088 An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges.

An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges. How do I do this?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done

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Try this discussion...
https://discussions.apple.com/message/19339519#19339519
From the More Like This section on the right.

Will I receive a refund for my unused subscription fee when FormsCentral is discontinued?

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This is not Apple. This is a user forum. When you found out that "someone used your code" you should have contacted Apple and advised. Try:
http://www.apple.com/support/mac/app-store/contact/

I want a REFUND for my s10-3. - Angry unsatisfied customer who feels cheated

Here is the terrible story with the great company Lenovo.
I bought a netbook for my bro on Nov 1st week(had a tough time to gather the money to buy one).
After buying the netbook, i reached home and when i swithched it on, i saw blue screens and BSODs (Awesome guys)... I went to the shop from where i bought the netbook on a working day (yes, i am working and i have to take a day off to go the place thus costing my one day's pay). I went there and they reformated the netbook and told me its good to go. I was happy.
I go home and after 2-3 days i again see BSODs and netbook not starting up probs. I post it here and get some solution which sometimes work(the press button for long time thingy) , then i installed Ubuntu on it(it took me 5 **bleep** attempts to install it cos it would get stuck in betweek always). After that Ubuntu went fine for 1 week and i tried the memtest that i got with Ubuntu (the one included in Windows is **bleep**!!, it comes out telling its all good), and the memtest that came with Ubuntu failed which gave me the info that the RAM is faulty or so.
I then take another day off( I loose another day's pay) to go to the service station because the idiots from the place i bought says that if I go then only will the service be done fast. I go to the service center and what do i see, 6-7 ppl with the same issue.. THANKS LENOVO. I then talked with a person there in the service center, he takes my machine and replaces the RAM. I run a memtest and its fine..
I then travel home (i work outside home state) and give the netbook to my bro and when he uses it , its fine.. and I come back to the state where i work. And my brother calls me in a week telling that it got some BSODs and its freaking dead. I come back to the state and get it and come back and call the place and told them to go to the service center. They asked 250Rs for them to go the service center as I couldnt take a leave from office that day. They went and after 1 week I got the netbook back(which was this Jan-feb). I then check the machine and its fine. After a week i checked it again and it gives me the same **bleep**!! LENOVO you're awesome.
And i cant send this piece of **bleep** to my bro. I have always admired LENOVO when it got it working from the service center but if it was just for a week then i should say LENOVO has no respect from my side.
AND now i want a refund. Its just 3 months now and I dont want to waste my money, my work , my time. I want a REFUND. Someone please let me know how to go about this. I feel cheated and the money i spent time in collecting gone a waste.
X-jo
Solved!
Go to Solution.

Just awesome, they didnt call back. I called them (Lenovo Service Center) and another guy took (third time third person).
NOW he is telling that i have to lodge a complaint to get it serviced and then only I will get a case ID. And he told me that he refixed the RAM and it worked fine so there was no need of lodging a complaint.
Now what the hell am i supposed to do? First time i went, I didnt know abt the policy of calling lenovo customer care to get it fixed. At that time custome care was down(first impression is the best impression), and the guy in the service center took it and said he will fix it and told me he changed the RAM.
Second time the ppl from where i bought the netbook went and did the same is what he is telling as there is no caseID.
These ppl are removing the memory stick without lodging a complaint, isn't this illegal? That too ppl in Lenovo only.
Someone better address this case carefully treating this as high priority!!

How can I get a refund for unwanted app?

My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4061 I want a refund for the storage upgrade purchase

I need to know how to get a refund for a storage upgrade purchase

I purchased more Icloud space and now the completing page won't go down, it's stuck. How do I reverse my purchase.

I want a refund for app

i purchased drivesafe.ly about an hour ago. none of the features work , so i wanted a refund. i went into i tunes. clicked on purchase history. picked report a problem selected drivesafe.ly. and it opens the itunes support page. unclear how to proceed to start process of refund?

Click "Support" at the top of this page, then click the link under "Contact Us".

I want a refund for an app that didn't work

How do I get a refund for an app that does not work as described? I went to iTunes and chen I click on the "report a problem" link it just takes me to the apple website and I ahve no ides how to proceed.

Click "Support" at the top of this page, then click the link under "Contact Us".

I have been billed on my credit card six times for one purchase as well as it was I purchase that I deleted within two minutes and want a refund for.

There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded. I did not find this and now my credit card is being charged six times for this one charge.

"There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded"
There are no refunds for this. Once you click buy it is bought.
As for the 6 charges, just report the issue to itunes, they will resolve.
How to report an issue with Your iTunes Store purchase

I want a refund for my app purchase.

Hello,
I download a app call "iblack-unwanted call" for my iphone 5. It doesn't work and I want my money back. I want to block a caller from texting and calling. I saw the reviews and it show that it was positive. But once I download it, it look different from the preview and it's not blocking the calls.

If you've tried contacting the app's developer and not had a reply then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT4098 I want my refund for Seventeen Magazines auto renewal subsription. Who should I email or talk to?

There was no notification for the auto renewal for my subscription. I really just wasted 15$ on nothing because I don't use my iPad to read that magazine at all anymore. I really want my money back. Any help please?

You can try contacting iTunes support via this page and see if they will credit or refund you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I want a refund for the supposed Microsoft word!

I brought from the AppStore Microsoft word or the supposed Microsoft word. When I had downloaded the app onto my iPad and opened it it was not. The app picture says it is microsoft and the description at the top describes microsoft. Down the bottom it has a note saying that you have to contact apple for a refund. I was wondering how would I do that?

There is nothing in the store claiming to be Microsoft word.
There are several training manuals, which clearly tell you they are not Microsoft word.
Should try reading app names and descriptions before you buy.
http://www.apple.com/legal/itunes/us/terms.html
"All sales and rentals of products are final."

HT4009 I accidentally purchased 3 apps I do not want and I want a refund for them all

How can I get a refund

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I want a refund for unwanted unused skype premium ...

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