I want to upload music to my iPhone, but it is synced to a dead computer. iTunes says that I can't add new music until I de-authorize the other comp (which I can't). Any suggestions?
I've got a bunch of old music on my iPhone which would definitely be lost if I synced it with this new computer. Is there a way for Apple to not be so obnoxious and let me keep my rightfully owned music?
You will have to upgrade your operating system version and possibly your whole computer. We cannot provide more information easily until we know more about your system.
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
Apple does tell you about required equipment for the iPhone -- in 8 point medium gray type on a light gray box. The Store associates kind of automatically assume everybody is running a new model computer and the one I met when we bought our iPhone had never seen a pre-2008 Mac and was somewhat puzzled why anybody would own such an antique.
Similar Messages
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When I hook my iPhone 5s to my computer iTunes says that it cant connect I need 11.0.5 well I just downloaded iTunes to my computer like 3 days ago so I redownloaded the newest version on Apple.com and I reinstalled it and gave me the same error. Any suggestions?
Try going to this address (it is Apple). It will detect your operating system and suggest the version you want. I too am on Windows and it correctly selected the 64bit version of 11.1
http://www.apple.com/uk/itunes/download/ -
I can only talk on my iphone 5 if i put it on speaker or use earphones, because the other person cant hear me. Any suggestions?
Make a appointment with the Genius Bar at apple. If it is still under the 1 yr warranty it will be replaced free of charge. Or if you have AppleCare you should be covered.
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Hi!
I upgrade my iPhone 5 from ios 7.1 to 7.1.1.
When it finished I wanted to restore with my backup but iTunes says that it can't because incompatible or corrupted.
What can I do then to restore my iPhone?Backups are only used for restoring iPhones via iTunes.
If you desire to go about another method for extracting data from a backup, use google to find out how (if possible) to make that happen. -
I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??
Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy -
I have an iPhone 4S that is locked with a password & cant remember password. when I connect to my computer it says that it cannot find the device driver. How can i fix this?
Hello jlb1977,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Best of luck,
Mario -
Hi there, i bought an Ipad air and trying to upload the pictures that i have taken in raw files via itunnes. however pictures are quite blurry which is disappointing. Appreciate any suggestions on how to make it right via itunes?
ThanksHi there, i bought an Ipad air and trying to upload the pictures that i have taken in raw files via itunnes. however pictures are quite blurry which is disappointing. Appreciate any suggestions on how to make it right via itunes?
Thanks -
Ever since removing and updating Adobe Flash Player I suddenly cannot get my Yahoo email page to come up with Mozilla 4.0 or 3.6. I can log into yahoo but when I click on Mail from the welcome page I get an error message saying that it cannot find the email address and asking me to check the spelling. I have tried removing and redownloading 4.0 and 3.6. Same problem. With other browsers--Opera, Chrome, and Safari--I don't have this problem. Please help me solve this problem as Mozilla is my default browser.
Its known issue, see;
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
please open a bugzilla account and add your email in cc list if you want to follow the bug?
Someone having the problem, but when he upgrade Java runtime, his poblem was fixed, make sure your JRE has been up to date?
Also maybe this bug is fixed in nightly?
* firefox.com/beta -
When syncing with itunes, says that it can't find the required file for syncing with iphoto
when i sync my iphone to itunes, when it comes to the part of syncing the photos from iphoto
it says that it cant find the required file. so when i tick off the sync with iphoto and i sync again with itunes, it doesn't give this problem
so it has to do with the sync with iphoto
can somebody help me plz?Delete the iPod photo cache, as described here:
http://support.apple.com/kb/ts1314 -
Help please I changed my passcode and must've clicked different numers than I thought becuase now I've tried the wrong passcode so many times it just says connect to itunes. So i plugged my phone into my computer but it says the iphone is locked and I need to enter the passcode! what should i do!?
No problem! Just follow these instructions-
turn your device completely off
UnPlug it from your computer
Hold the home button (square button)
Plug your device into computer while still holding the home button
Hold until iTunes says it detected a device in recovery mode
Hit restore at the top
Done! -
About two days ago my iphone had been charging all night, yet when i looked at it in the morning it said that it was only at 1% battery, so i restarted my iphone, after i turned it back on, the battery said 96% but after every 3-5 minutes it would shut down, then turn back on again, so i plugged it into my computer to sync and restore it, but it would not sync. I decided to restore it anyways, and it was put into recovery mode normally, but now it says that "The iPhone "iPhone" could not be restored. An unknown error occurred (29)." and it keeps on attempting to restore it but it is not working. ive left it plugged into my mac for about 12 hours now. I have no idea what to do.
https://discussions.apple.com/message/23791369#23791369
https://discussions.apple.com/thread/5325044?tstart=0
more
https://www.google.dk/search?q=restore+iphone+error+29&oq=restore+iphone+error+2 9&aqs=chrome..69i57j0l5.4603j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8 -
I just downloaded itunes onto my new computer and im trying to sync my ipod to it to get all the music on my computer. When I turn on the ipod it says "ipod is disabled connect to itunes". when i get signed in to itunes and try to connect the ipod it says "itunes cannot connect to the ipod because it is locked with a passcode. You must enter the passcode on the ipod before it can be used on itunes." But with it being "disabled" it wont let me do anything! What do I do??
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i accadentally deleted my entire library (over 10,000 song) when i was trying to delete an old back up file off an external hard drive. Now when i open I Tunes and connect my ipod, a message says tht my ipod is not synced with this computer. This is the only computer this ipod has ever been synced to, so i don't know how to reconnect the two. I was able to restore all my music to the itunes library, but I lost all my playlists. I spent considerable time creating the playlists and they are stll on my ipod. Can I somehow sync in a way that my ipod can give the computer my play lists?
With your iPod connected to iTunes right->click on it's device name in the left hand pane of iTunes under devices and select Export Playlists.
B-rock -
I am having problems updating Itunes and it is saying that it cannot find this itunes.msi folder when I even redownloaded the installing package from the internet cause it could not find it after trying to update it from the program itself. What do I do in order for it to update or download the updated version of Itunes??
Hi, HeWhoIsNtNmd.
Thank you for the question. To resolve this I would recommend to uninstall iTunes and all of it's components. As you are receiving the iTunes.msi error, see the steps in the first article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
You will only need to process the above mentioned steps when uninstalling or updating a program and receive the .msi error.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Once you have completely uninstalled all components, download iTunes and reinstall.
Cheers,
Jason H.
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