I was charging my phone overnight and when I woke up and removed it from the dock, the orage LED was still on and the phone would not unlock
I've tried holding down the power button, but it's completely unresponsive. The only thing indicating that there's any sort of charge is the LED at the top, but it still shows that it's charging, even when removed from the dock. I also tried plugging in the USB directly, but was faced with the same problem.
liamarie,
We want you to be able to power your device back up. Have you tried holding down the power button and the volume down key at the same time? Let us know if this helps.
LindseyT_VZW
Follow us on Twitter @VZWSupport
Similar Messages
-
Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
I recently downloaded the latest iOS 7.1. A few days later I had an unrelated problem with my phone and Apple Store provided me with a new iPhone 5. However, when I tried to restore my backup from the Cloud, it said that iOS7 is required. what do I do?
Update your iphone to ios 7.
-
i recently buy an apple iphone 4s.the problem is that when i started music player on my iphone the speaker is not outputting the sound.and when i lock the phone at the same time the sound starts.thos problem is from last 3 days.and i am really confused???
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, take the device to Apple for evaluation and possible replacement. -
Help..I downloaded Maverick on my 5+ year old Imac and after downloading the new program the computer would not restart properly and give me my screen to work on...it gave me an error screen and told me to push a key or wait...tried both ways and then went briefly to black highlighted white letters signaling to me oh crap, something is wrong....it would keep cycling and do the same thing but never allowing me to get back to my home screen, sign in or anything....went to the Apple store and could not get an appointment till Monday....can anyone tell me how to get rid of the download and just let me have control of my computer again? Please help...
JimNot good, your machine suffered a Kernel Panic. Please wait until Monday and your Apple Store will try to help troubleshoot your problem. In the mean time you can read the X-Lab's comprehensive article on KP's located at:
http://www.thexlab.com/faqs/kernelpanics.html
Good luck! -
hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next. -
I recently replaced my dead airport router with a Netgear91-5g router and synced it successfully to my Lexmark Pro 915 printer and my computer; yet when I try to print wirelessly I get the message: "printer not connected; printer offline". Lexmark support verified that my printer was connected to the new router and the problem was with the computer's printer configuration and they could reconfigure it online if I paid for their "Premium Support" services ($119 for one year, 3 fixes). I declined, feeling sure that this is something I could do if I knew how. Could it be an incompatability issue with OS 10.8.3?
You saved me $$$ that I can ill afford on my fixed income. I was very unhappy with the "support" from Lexmark... what a rip off! Thank you dwb!
-
I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again.I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again. -
please someone who help me please
when I tgry to drop a video from the main screen to a time line with no secuence i receive an error with no number, just tell me the progran stop working and the program closesYou need to help us first ...
Computer specs:
OS, CPU, RAM, GPU, vRAM ... and also disc layout & connections can be useful (as in, "2 internal hard-drives and an external on Thunderbolt connection for exports")
Program specs:
Specific build of Premier Pro from the bottom of the "About" splash screen off the "Help" menu is best.
Footage file type: MXF, AVCHD, MOV, m2s, what?
Even the camera it was shot on can be of interest at times.
And did you use media browser to import, then project panel to drag & drop?
Neil -
I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.
I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
-
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Can calendar entries from an iPhone be pushed up to the cloud for iPad and computer updating? My phone only seems to be receiving updates from the cloud, but not able to send them.
Under Settings->Mail, Contacts, Calendars, What do you have set for the Default Calendar? Personal?
If you don't have it set to a Cloud Calendar it will only create the entry locally. You would need to select the iCloud Calendar specifically when creating the Calendar entry to have it sync.
Otherwise set your default calendar to be the iCloud Calendar so all entries are created there by default. And as such get synced to other devices. -
I am on version 6.1.2 and I have replaced my battery already a couple of weeks ago, so it shouldnt be a battery problem (I guess). this happened 2 days ago at first it wouldnt charge or turn on at all and today it turned on but it turns off as soon as I remove it from the charger. At the moment its on the charger but keeps on randomly turning on and off.
One thing to try is a updating, either via iTunes or OTA, to 6.1.3 to see if that cures the problem. Also, once you've updated it set it up as a new iPhone and see how it performs then. If it's fine after that try restoring from your backup to see if the problem comes back. It could be an issue with your firmware that's currently on the phone and it might be residing in your backup
-
I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?
Thanks for the info. - I now know that deletion works both ways!! - (unlike POP where emails deleted from the ipad also deleted them from the mac even before I could read them, whereas emails deleted from the mac were not removed from the ipad!!! - ie. the ipad was the master over the mac - the slave). Prior to changing to imap I used to transfer all nongarbage emails from inbox to mailboxes before my husband could ask if he could delete emails on his ipad. I have noticed however if you do this in imap, they are removed from the inbox on the ipad as well (this did not happen with POP). So we still have to check but the number is less so we like imap better than POP.
Thank again -
I download iOS 8.2 now my phone would not charge what do I do to get back to iOS 8 .0 . I have an iPhone 5s and it is hot now .
I had the same problem with my iPad and my Phone. Reset the phone ( Hold down the button on the front while holding the power button until it turns off) Plug in the charge lead and it will come back on charging. (Worked for me) The only way to see it is charging seems to be to look at the battery percentage after a while.
Maybe you are looking for
-
Can I still update my iPod Touch 2nd gen to iOS 4.2.1?
Hi, I am new to owning an iPod and I am wondering if I can still update my iPod Touch 2nd gen 8GB to iOS 4.2.1. Answers would be great, thank you!
-
Hi All, I have a question about my battery drain. I just want to check and see if it is rather normal. Last evening I unplugged my iPad after its first full charge (wore the battery down to like 6% the previous night). Took it with me on a car ride,
-
Vendor 0000100301 not intended for purch. org
HI all, While creating shopping cart, I am getting the message "Vendor 0000100301 not intended for purch. org" please advise. Regards SATYA
-
Deploy EJB : NullPointerException
Hi, I have built a very simple CMP Entity EJB, when deploying it to Oracle8i 8.1.7, it fails and return this error: Processing container managed persistence bean...java.lang.NullPointerException java.lang.Class java.lang.Class.forName0(java.lang.Stri
-
Programatically setting column values for table
hi... I am programatically setting column values for table. But these values are not getting reflected on table after commit. I mean to say,new values are not persisted after commit. The code is as follows,It is in Application Module class public voi