I was given a brand new iPhone yesterday and it wont play music, text tones or slide and keypad tones when it is on charge?
My iPhone was brand new yesterday. I took it home and put it on charge and when I went to play music it wouldnt play the sound even thought the song was playing. It also wouldnt let me listen to any tones when I went to change my text tone but if the phone rings then the ringtone will play. This is really frustrating, I had to get a brand new one as the one that I was given the day before had previously been blacklisted for some unknown reason. PLEASE HELP!!
Are you using the UsB/Charging lead that came with the iPhone
I have this issue when charging my phone in the car when using the lead supplied with the Head Unit.
This is due to the USB lead having the Audio connections present (for playing through the stereo)
The downside to this being that the phone will not play any sounds out of the built in speakers as all audio is routed through the stereo
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Have brought a brand new iphone and it will not turn on, charge, In fact won't do anything
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My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!
If you are trying to restore to an iCloud backup, this has to be done during the initial setup process. If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure your phone is connected to wifi and your charger as this will take some time to complete.
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yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work plz help
kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
I'd ask for your money back.
Matt -
When I first signed up with iCloud (and still had Mobile Me), my contacts all double or tripled, or more in my contact list. When I went with Lion and fully integrated iCloud, that issue resolved itself. I got a new iPhone yesterday, and when it was up and running, everything was fine. This morning, I notice that my contacts are all duplicated again. My personal contact is in my phone 10 times. How do I resolve this? My iTunes sync setting does not have me syning my contacts, it should just be in iCloud. Thanks for any help.
Hi BCHR,
If you are having issues transfering your content from your old iPhone onto iCloud so it can be transfered to your new iPhone, you may find the following articles helpful:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Notes overview
http://support.apple.com/kb/PH12081
Regards,
- Brenden -
I can not view emojis correctly on my brand new iPhone 6 and happens no matter what generation phone and my txt are freen when I send them to someone instead of the normal color. Plz helpu
Hey John,
If you are having an issue with emojis on your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting emoji issues - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????
The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.
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I just bought a brand new iphone 5c and the home button is not working , why is that ?
I just had a brand new iPhone 5c and the home button is not working , why is that ?
then contact apple for warranty support or return the phone
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I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Brand new iPhone 4 (unlocked), got it activated yesterday, and speakers doesn't work, did restore back to factory settings, not luck, any suggestions. This iPhone was purchased in US, currently in India, will Apple support in India?
There are many threads on this forum regarding speaker not working issues. You might try searching them. Hopefully you'll find the answer you need.
BTW, the iPhone only has ONE speaker. -
Say I bought a brand new iphone 5s from a cell phone store or a store like Walmart or somewhere. Would the new iOS 8 already be on there or could I just not install the new update somehow? Because I don't like the new iOS 8 and I just want the iOS 7 on there
It depends on how long the phone has been sitting on the shelf. If it's been there since before the release of iOS 8, then it will have iOS 7 on it.
There is no way to determine the version of iOS prior to buying the phone.
~Lyssa -
how do i restore my backup from an iphone 4s to a brand new 5? my 5 had to be updated to the newest ios and therefore was prompted to restore as a new iphone first
Did you follow the article you linked above? An iPhone running a new version of iOS can be restored by using the backup of an iPhone running a lower version. You can also follow this article:
iOS: Back up and restore your iOS device with iCloud or iTunes -
When i got my new iphone 5c i updated it when there was a update and it was fine until i plugged in the headphone that i got with the phone siri goes off every minute?!! Something i dont even use or need goes off every minute
I tried to disable siri but the it did the same thing with voice control please make an option to disable all these things because i never use siri but there it is going off without being called upon please fix sooooon!!!!It sounds as if the button in the headphones is stuck and that is what is doing it. In the one wire of the headphones is a button to activate Siri. It is very possible something is wrong with that. Does the phone activate Siri all the time when the headphones are not plugged in? The headphones have the same warranty as the phone. Take the device with the headphones back to the Apple store and they can replace them.
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Got the new Iphone 5c from Verizon today and was really happy with the phone until we realized it is unable to send or recieve text messages AT ALL. We've tried everything, searched the internet for hours, I've tried live chatting with Verizon and Apple ALL DAY and somehow keep getting "disconnected" even though my internet is working perfectly. The phone is pretty much useless if it's unable to perform one of it's main functions and it's really dissapointing to add a line, get the phone, only to discover a major problem with seemingly no solution whatsoever. Is there any fix for this? Because a phone that is incapable of sending or receiving a simple SMS message is pretty much useless. It's too bad too because I really love the phone if not for that. Does anyone have a legitimate way to solve this problem? We've done everything, network resets, turning imessaging on and off, factory reset, etc. etc. etc. and nothing works. Please help.
Hello Idkallday!
I know your device sends and receives text messages! Let's get to work on this! Did you port your service from another carrier, or is this a new number? Is your previous device still powered on?
I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
Please test it by sending a message to your own mobile number, and keep us posted!
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
Iphone stays on shuffle,wont play music
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I am having the exact same problem - does the music show up on your iPod but the iPod just skips right over it?
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