I was scammed by a sales person

last week, i visited the store to upgrade my phone. one of representative approached us and saying we, i and my husband were qualified for a free tablet. from the past experience, i know there is nothing like true FREE and we refused to accept an offer. however, he was saying we had credit of $50 and we could use it to have a tablet. after i and my husband spoke, we decided to take it with paying tax only for the machine. After that, he was installing some kind of program and asked us to provide personal information including social security. My husband works for mortgage lender and we are very careful with providing social number since my husband experienced so many bad situation. We asked him why we needed to provide social number and he told us that was the way they approved us $25 credit for each person. WE DID NOT KNOW WE WERE SIGNING CREDIT CARD CONTRACT WITH AMERICAN EXPRESS CARD TO GET $25 SIGNING BONUS FOR EACH ACCOUNT. WE CLEARLY TOLD HIM THAT IF PROVIDING SOCIAL NUMBER LEAD TO CREDIT CHECK OR SOMETHING, WE WERE NOT AUTHORIZING THAT AND WE WOULD CALL SALES PERSON AND VERIZON FOR DAMAGE. HE WAS SMILING AND TOLD US IT WONT HAPPEN. AGAIN WE ASKED AGAIN WHAT WE WERE SIGNING AND HE SAID THIS WAS THE WAY TO GET $25 CREDIT NOT MENTIONING SIGNING CONTRACT WITH AMERICAN EXPRESS CARD. A week later, as we thought, we received american express card. at this moment, we are seeking for legal action no matter what verizon and sale person are responding. I just need to find out the name of sale person and need feedback from verizon why you did such things to customers without disclosing entire situation. Please let know.

You have me totally confused? You know the tablet is not FREE
And get talked into it. Not good on your part. That free tablet carries a $10 a month charge so $120 for the year.
Then the sales person says you have a $50 credit so you now pay $50 for a free tablet. Second mistake.
The name of the salesperson is on your sales receipt. Normally at the bottom.
What the sales person was doing was setting up your tablet to use on Verizon's network. However as a customer Verizon already has your social security number why would he need it again?
My guess is you went to a Verizon reseller and not a corporate store. That was the need for the number.
You have or had 14 days to return everything and walk away. However that FREE tablet has a $70 restocking fee.
Pretty high price for FREE
Two year contract on the tablet is $240 ($120 per year)
Good Luck

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            SHESAGIRI.G
    Message was edited by:
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