Very bad service center in noida

I have purchased nokia C-5, IMEI No.******************, on 12/9/2010 since then the hand set is giving trouble and it was sent to nokia service center at Micronas Telecom c-4,sec-2,Noida, on dated 24/09/2010, job sheet no.153433527/100924/124. As per this job sheet the service center has mentioned that application has crashed and it will be serviced. After servicing I was handover handset on 4/10/2010 and found that back panel of the phone gradually become loose while using which caused program not running properly and handset frequently hanging.
Due to this I am wasting lot of time to visit the above service centre which has no result. I will be very grateful if my hand set either changed or repair properly as it is useless for me to use in this condition. You are requested to resolve the above problem at the earliest.
This is in case reference number is 1-11189273826 and reference to your email dated 16.10.2010, wherein it has been intimated that the phone in question has been tempered. In this context I have already mentioned in my earlier mail that after receiving the hand set from service centre, it was giving problem like back panel of the phone gradually become loose while using which caused program not running properly and handset frequently hanging for which the hand set had been delivered 8.10.2010 at MICRONAS Telecom service centre. The job sheet No. 153433527/101008/131 dated 08/10/2010 indicates that handset display is blank, battery overheating, however the hand set was in working condition.
It is once again requested to look into the matter and resolve the problem immediately as the handset was lying at the above service centre from 24.9.2010 to 4.10.2010 and it is still lying again at the above service from 8.10.2010 to never tempered by me and in-between 4.10.2010 to 8.10.2010 I was continuously speaking with your engineer Mr. Ved and Sumit during 5.10.2010 to 6.10.2010 of above service centre. On their suggestions I had delivered the above hand set as they have promised me that it is a minor problem and it will be get it done immediately. Being a NOKIA hand user for the last six years, I feel very dishearten for such allegation for tempering the mobile handset.
MODERATOR'S NOTE:
We have removed your IMEI from the post as it is unwise to post such personal information on a public forum. This is for your personal safety and privacy.
Kind Regards.
shiv kumar center for railway inforamtion system

this is a public forum & nokia is not bound to answer your query / provide relief.. contact nokia customer care rather...
Nokia E71, E72

Similar Messages

Lenovo Service Center in Noida, India???

Hey Guys,
My IdeaPad laptop's warrenty ended arround 6 months ago... I want to get service done for my laptop from authoried linovo service center... I don't mind paying for it but after checking online I was not able to find any service center in Noida... Can anyone let me know the address of Lenovo service center in Noida?? If there is no service center in Noida then please let me know the address of service center in Delhi...
Thanks a lot for your help in advance....
Regards,
Mohit

hi mohitsharma287,
Welcome to Lenovo Community Forums!
For some Lenovo Repair Services, it is a mail in process,
I would suggest to call Lenovo Technical Suppor tin your Location to know the repair process.
Spoiler (Highlight to read)
Best Regards
Solid Cruver
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Simple question - very bad service :(

First the rant then the question if you even care to answer it. Spent over 20 minutes trying to get a sensible answer from the **bleep** at the chat session. This is what you normally get when you are a HUGE greedy company trying to mazimaze profits at the expense of good service. They know they can get away with it on the individual level and dont care. This is not the first time I have had that bad experience. HEY Verizon, AMERICANS need jobs. WHY NOT move the support center over here? Well, what do you know. Bad managment, bad decisions, bad support. If they knew what they were doing they would not waste money by putting a Verizon store on every block! Good companies, like APPLE dont have to beg customere to come in.
ALL I want to know. Verizon sent me a DSL modem. Inside are numerious settings and configurations. I am technical and understand most of these and some generally. ALL I want however, is the data usage, so I can relay it to another Verizon salesman where we were looking at wireless options.
Thats all. Do you think they could help me understand the send and receive counts? NO. I was told NOBODY in verizon could help me with that question. As much as i find that incredulous that is what he insisted, mr{edited for privacy}. That was even after waiting 17 minutes to get to what I was told was an american on the west coast. So all told wasted almost 40 minutes. Wonderful.
Is that a byte count? a bit count. a packet count. what are the packet sizes. Anything would help.
The numbers were 21638651 send , 38217653 receive. The uptime was 303 hours 13 minutes. I am assuming/hoping, the counters were reset on power on and occur within the uptime.

Thanks for responding we were glad to help.
Tonya D.

I need help. Very bad service with subscriptions

I have the worst service. Nobody helps me.
I need to update my card to renew my subscription. I lost my membership 29.99 deal because I could not pay. Each time I do the process in the bank charges one dollar (allready 14 dollars), not a lot, but not good. I can not work.
I call to the Mx phone number with brazilian time and it is open in the middle of the night until noon and nobody helps. Even I call to the US and nobody helps. My subscription is in hig level since two days and I have not a positive answer for my problem.
What can i do? I am in a problem because of these. Please Help me with my software. Really, really frustating.
I am willing to pay more, loose my services, my promotions for being a long time custumer. but i need the software now! now, now.
I am [email protected]

Have you tried the Adobe Chat support, if that is available where you are? The chat support that answers queries from the US is in India not the US although they usually type ok English.
There could be some issues with the international banking network for authorizing credit and debit cards that Adobe doesn’t have direct control over, but at least someone should be able to tell you what is happening, I’d think.
Your bank may only be “authorizing” a $1 charge, to test to see if there is money in a valid account. An authorization doesn’t actually move money anywhere, so the $14 may come back little by little as the time expires on each authorization after a few days.

I've had a very bad experience with an Apple Service Center in my country. Is there any way I can report this to Apple?

I brought my laptop there to have my monitor fixed. They gave me a quotation of around Php 21,000. Then, the engineer texted me and offered me a repair without labor fee for around Php 10,000. I replied saying that I will think about it. After a few days, I texted the engineer my go signal for the repair at Power Mac and I will just pay the Php 21,000 fee. I called the San Juan office around after a month and it turned out that they didn’t know that I gave them a go signal and that I found out at that moment that I was supposed to give a downpayment. They were so surprised about it and told them that they will report the issue and investigate the person who texted me. They said that engineers are not supposed to personally text the customers. The manager even called me to apologize and asked me if I am willing to join the investigation and find out the name of the suspect.
They think they wouldn’t even have given me any discount at all until I asked. They gave me a small discount despite the issues.
I just claimed my laptop today only to find out that its battery life was decreased to 30 minutes from around 4 hours. I don’t know if the engineer switched my battery or they damaged it during the repair.
I don’t even know if all the parts of my macbook are still original. I have no idea if they replaced the others or not. I am really disappointed with the Apple Service Center. I still don't know howI am going to talk to them about the battery.
Do you have any suggestions where I can have my gadgets repaired? Please suggest good service centers. Thank you!

Hi Abbie. You have every reason to be upset. These issues normally happen in our country. You can send them an email regarding your concern here:
http://www.apple.com/feedback/macbook.html
Regarding your battery, you can probably reset the SMC and see if that improves your battery life. Here are the steps.
http://support.apple.com/kb/ht3964

Xperia z1: a BAD BAD experience regarding customer care, service center and sony india.

I have bought a xperia Z1 at 29th march 2014. I was very happy after buying it but after 2 months it becomes a trouble for me. after 2 months of purchasing i found a sensor problem occured in the phone, due to which auto rotate function was not responding. i submitted my mobile and after 7 days i got a new one. but unfortunately my mobile slipped from my pocket and fell down on floor, because of that my mobile phone screen gor a crack. since it was under accidental warranty i submitted my mobile phone to the service centre and they told me that they have sent the application for approval at 21st july. later on 23rd morning i got information from customer care, that my application has ben rejected. again at 23rd july they told me that they have again submitted the application an will revert in 2 days.
after 2 days i.e. at 25th they told me that there is no answer from sony india head office due to which they are unable to provide me standby. after a long argument with service head at customer care, service centre provided me a stand by, till i was using nokia 1100 . the biggest problem arised yesterday i.e 4th aug, when i called at service centre they told me that there is no approval and same word was on behalf of service center.
its been more than 15 days and the service center told me that i'll have my mobile after 15 days. now i'm losing my temper , no clear solution is provided to me and still i have no info about the application they have sent. this my message to aware all about the bad services provided to me by (don't know personally i.e service center/customer care/sony india). this is clear warning if i doesn't have my mobile within 7 days, i'm gonna complaint to consumer court.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Unfortunately there isn't really much I can do to help you out. These matters are handled by the Local support.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Complaint Letter to BlackBerry due to the very rude service I have received in your service center in Kuala Lumpur Malaysia.

To BlackBerry Malaysia, BlackBerry International and Brightstar Corp,
On the 17th of October 2013 (2:44:27 PM), I’ve sent in my BlackBerry 9810 for service of the track pad with the work order (WO621039) and serial number ([removed]) at your BlackBerry Expert Center by IXSUN Sdn Bhd (Lot L2-19A, Level 2, Tropicana City Mall, No.3, Jalan SS20/27, 47400 Petaling Jaya, Selangor, Malaysia).
At the same time I have ordered 2 pieces of F-S1 battery pack as there wasn’t any ready stock for me to replace another 2 of my BlackBerry 9810 as I am having 4 BlackBerry 9810 within the family member. Back on the 17th of October, I was told that the stock will be arriving by the time my phone is ready to collect. On the date of November 3, 2013 approximately 9:05 PM I came to the service center to collect my phone as I was told that it is ready to be collect. After getting my phone back, I was told that the battery pack is still out of stock by their service personal with the name of ANG CHUN SIANG.
I told him that his colleague assured me that the stock will be arriving by the time my phone is ready to be collect, so how long more do I need to wait for the battery pack to arrive. He then told me that the F-S1 battery pack has run out of stock in Malaysia. I then ask him whether the Blackberry Malaysia distributor of Brightstar Corp bringing in from overseas will. He firmly told me by rising up his voice telling me that IT IS OUT OF STOCK WORLDWIDE, maybe BlackBerry has discontinued this product as it is for an older model phone.
I say: “My phone is still functioning well, just that the battery is out of order as it doesn’t last at all, I will run out of battery every 2-3 hours after per fully charge, or it will suddenly blackout saying that battery is out where the indicators show that I still have half of the battery. If BlackBerry discontinued the product what should I do with my phone, does it mean I need to change a brand new phone?”
He replied: “If you want to change your phone, then change all your BlackBerry phone away.” (In a very rude manner and loud volume).
Although all 4 of my BlackBerry 9810 are still under warranty, I understand that the battery lifespan is not covered under the warranty. Me as a user, ordered 2 new battery pack to replace the existing battery. I am willing to pay RM168 each for the new battery. I am not asking for a replacement or wanting to claim under the warranty for the battery. But because of BlackBerry and Brighstar Corp failed to provide the battery packfor me, I am told by your BlackBerry Expert Center staff to change away my entire BlackBerry phones that I am having. Bare in mind that my family member are users of 8 BlackBerry phone which includes BlackBerry with 4 BlackBerry Torch 9810, 1 BlackBerry Bold 9780, 1 BlackBerry Bold 9900 and 1 BlackBerry Z10.
I felt very offended and insulted that after supporting BlackBerry product for so many years, for the first time I have the feeling of looking into other brand of smartphones. Because of the existing battery pack are out of order, I had told to change all my useable phone to brand new smartphones away when I can continue using my phone without facing any issue by just changing the battery pack. By spending a merely RM168 each for the new battery pack then I can continue enjoy using my BlackBerry 9810 smartphones, but unfortunately I was told to spend thousands of money to buy a brand new smartphones. I am very disappointed at the service provided by your authorized BlackBerry Expert Center, as a loyal Blackberry supporter, I guess I know why the sales of BlackBerry has been dropping because their own dealer are chasing their customer away.
I strongly urge the BlackBerry Malaysia, BlackBerry International and Brightstar Corp look serious into this manner and pay high attention in this issue. Prompt investigation are highly appreciated. You can reach me anytime at [personal information removed]. I am looking forward for reply from any parties that are related and involved directly or indirectly.
Regards,
Nigel
Moderator Note:
Edited content to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

VERY BAD COSTUMER SERVICE

I HAVE A NOTE BOOK AND IT'S BATTERY IS NOT WORKING PROPERLY WHILE IT IS IN WARRENTY PERIOD,BUT HP SERVICE CENTER IS NOT READY TO LISTEN ANY COMPLAIN WHICH MAKE ME VERY DISAPPOINTING. FOR REPLACING LAPTOP'S BATTERY AND HP CONTAIN WORST BATTERY IN THEIR PRODUCT

Did you just want to vent a bit or did you have a question? What is wrong with the battery and what kind of laptop is it? We are listening. I cannot guarantee a solution but we will try to help.

Very bad customer service!

I am a photographer and in June 2013 I decided to join the newly launched Creative Cloud single application subscription program for Photoshop CC.
At the same time I purchased a Lightroom standard license (Lightroom was not available on the Creative Cloud at that time).
The monthly price for Photoshop CC with a one year commitment was 24,59 Eur for Europe (I live in Czech Republic). I didn’t quite understand how that translates from the 19,99 USD of the US subscription, but fair enough Adobe is not a charity and they have the right to decide to charge what they want for their products. Plus the subscription prices were clearly showed on their website, so I decided to join anyway.
Honestly I was very happy both with Photoshop and Lightroom and I think they are two fantastic pieces of software so I didn’t mind the price I paid for them.
Then a few months after I get a call from my bank saying that my card has been blocked because it might have been compromised following some online payments I made. And after a little research I find out that (citing the Adobe website) “Very recently, Adobe’s security team discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products. We believe these attacks may be related.
Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.
Great, now I am for two weeks without card while my bank gets me a new one (they are not that fast in Czech Republic).
Fortunately I also read online that (citing the Adobe website) ”Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.”.
Honestly I misunderstood that as a one year complimentary Creative Cloud membership and I thought that was very nice of Adobe, they didn’t have to do it, and to me it showed an effort to say “we are sorry” and to try to retain their customers’ trust.
Some time passes and I am obviously still getting charged monthly for my subscription.
So I contact Adobe through the online chat…..turns out that I am not eligible for the one year complimentary subscription (none of the agents actually explained to me that I had misunderstood the offer) but after a bit of complaining and waiting online I get offered a one month complimentary subscription!?!?!.
You can make up your own mind on how to interpret that but to me that meant that Adobe recognized their responsibility but tried everything possible to get rid of me with the minimum possible.
The guy on the chat however said that if I am not satisfied I can ask him to escalate.
I do so and he tells me that I will be contacted within 2-3 business days.
A week after I have not been contacted yet, so I call the support again and I am told that they are very sorry for not getting back to me and I will be (again) contacted within 2-3 business days.
TWO weeks after that chat I finally get a mail from Adobe, which is now offering me 2 months complimentary subscription.
I realize I better take what they give me so I reluctantly accept.
Not even a week after that, I realized that Adobe launched a new Photoshop Photography program where they give the Photoshop CC license + Lightroom 5 for 9.99 USD or 12.29 Eur with a yearly commitment. This is half what I pay now, not even considering the one off Lightroom 5 license that I already paid (129.15 Eur). The special offer expires on the 2nd December (less than a week from now at the time of writing this).
The good news is that existing CC subscribers can ask to transfer to this program for free.
So I contact the Adobe support again and they happily confirm that I can switch to the new program.
BUT I would lose the 2 free months as they cannot be transferred to the new program because it is already discounted.
I spend a good deal of effort explaining that the 2 free months are not a discount but are a compensation for me being without card for 2 weeks so I should be able to retain them, but the support person on the other side of the chat just politely dismisses every argument.
I understand that Adobe did not have to allow existing subscriptions to transfer to the new offer for free, I purchased a service and then a few months after the price went down, fair enough this happens.
If the price went up on the other end I would have still kept my original price.
However what infuriates me is that since any existing subscriber can join the cheaper offer, Adobe has actually penalized me in front of all the other customers and the reason why they have penalized me is that my data have been compromised on their servers.
You draw your own conclusions but to me this is very bad customer service.

This is the transcript of the conversation I had with your colleague over the support chat, then unfortunately my connection dropped and I lost him:
Saka: Hi Francesco.
Francesco: Hello
Saka: I have received your initial question. I'll be glad to check and help you with this.
Francesco: thank you
Saka: Sorry for the wait. Please do stay online.
Francesco: ok
Saka: Francesco, I have checked and see that we have issued 2 months free for the subscription Nov 21, 2013. Your next billing date is on 27.2.2014.
Francesco: but I have already been billed on 02.12
Saka: I'll be right with you.
Saka: Are you referring to Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní) or Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)?
Francesco: the first one should have been canceled, the second one has been activated
Francesco: with the 2 months free of charge added to it
Saka: Yes, the first subscription has been cancelled.
Francesco: I have been bulled only 12.29 Eur so it is for the second subscription
Francesco: the first one was 24.99 Eur I think
Saka: Yes, you have been charged € 12,29 for the new order Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší).
Saka: You can continue using the subscription without any issues.
Francesco: so where are the 2 months free of charge?
Saka: We have provided 2 months for your Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní).
Francesco: those have been transferred on the Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)
Francesco: as confirmed by your colleague and by the mail I received
Francesco: This is the mail confirmation
Francesco: Užívejte si našich služeb o něco déle Bezplatně jsme prodloužili vaše předplatné produktu Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) o několik dalších dnů (62). Nové datum pro obnovu předplatného je nyní 26-únor-2014 (PT). Děkujeme, že jste si předplatili náš produkt! Tým služby Creative Cloud
Francesco: Which confirms that the next billing date for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) is 26/2/2014
Saka: Francesco, we have provided 2 months free only if you are willing to continue subscription till the commitment date. The order gets cancelled since you have purchased for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší) at lower rate.

Where can I complain about a bad HP Service Center (India)?

Hi,
I have my hp laptop under warramty. I have a faulty dvdwriter. I took to my service center. They said they will inform me when the writer stocks come to their office. Its 15days now and everyday I call them and each day they reply that no stock has arrived. I am very frustrated now. Where can i complain about this service center (except in consumer court)?

Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
http://welcome.hp.com/country/us/en/wwcontact_us.html
This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Very poor response from autharised service center "T Touch powered by HCL"

i purchased my bbZ3 on 7 dec 2014 and after few months it started heating and reduces battry life, excessive heating and the main problem arises when sim card failed to detect then i went to autharised service center t touch in new delhijob sheet no {REMOVED}, on 25/05/2015 my mobile seriaql number is {REMOVED}, compelet add is ground floor 114, veer savarkar block, vikas marg, shakarpur, delhi 110042 ,india. as my mobile phone is under warranty they refuse to repair it under warranty and said that it is sim card slot is damaged so they can not repair my mobile phone under warranty. after few days they said that my phone is not repairable and have to replace and i have to pay Rs. 6500 for it.
pease help me , i did nothing to damage my mobile phone and its an internal damage please consider my request to give my phone back in good working condition as i purchased
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

not god sir,
u sold ur mobile..
and ur respociblity ends..
people buying ur product are animals..
veryy good.
i salute u.
and ur authorised service centers are realyy bloody devils.
if this is user community then where is costumers geniune care.?

SUPPORT IS VERY VERY VERY BAD!!!!! THEY DON"T KNOW HOW TO SUPPORT CUSTOMER

Hi all
Today I had a live chat with the support of HP and did not get my answer.
The supporter has closed the chat without answering my question. And its only one of the supporters chat dialog.
See below the chat dialog
[Wednesday, April 20, 2011 3:13 AM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist. [Wednesday, April 20, 2011 3:13 AM] -- Automatically generated message:
You are now chatting with support specialist Ron B. [Wednesday, April 20, 2011 3:13 AM] -- Ron B says:
Welcome to HP Total Care. My name is Ron . Please give me a few moments while I review your problem description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.  [Wednesday, April 20, 2011 3:14 AM] -- Ron B says:
Hello Armando, how are you doing today?
[Wednesday, April 20, 2011 3:14 AM] -- Armando Arm says:
thanks fine. and you? [Wednesday, April 20, 2011 3:14 AM] -- Ron B says:
Glad to hear that you are fine! [Wednesday, April 20, 2011 3:15 AM] -- Ron B says:
Thank you for asking. I’m doing fine. [Wednesday, April 20, 2011 3:15 AM] -- Ron B says:
Could you please elaborate the issue ? [Wednesday, April 20, 2011 3:16 AM] -- Armando Arm says:
ok when I playing online games my Laptop freezes with sound beep and I have to manually shut down then power on again.  [Wednesday, April 20, 2011 3:17 AM] -- Ron B says:
Is this happens only with the online games ? [Wednesday, April 20, 2011 3:18 AM] -- Armando Arm says:
yes ... multi player online game... not offline...  [Wednesday, April 20, 2011 3:18 AM] -- Ron B says:
Do not worry, Armando. I will try my best to provide you with the required assistance and help you to resolve the issue.  [Wednesday, April 20, 2011 3:18 AM] -- Ron B says:
May I know since when are you facing this issue ? [Wednesday, April 20, 2011 3:19 AM] -- Armando Arm says:
thank you very much [Wednesday, April 20, 2011 3:19 AM] -- Ron B says:
You are most welcome. [Wednesday, April 20, 2011 3:19 AM] -- Armando Arm says:
2 month ago when I first played online game [Wednesday, April 20, 2011 3:19 AM] -- Ron B says:
Could you please provide me the serial number and the product number of your PC?
This will help me to check the system specifications.  [Wednesday, April 20, 2011 3:20 AM] -- Armando Arm says:
S/N: CNF0258NHD .. Product Number: VX197AV [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Thank you for the information. [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Perform the below steps in your PC : [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Click start >> here in start search box type %temp% and hit enter on the keyboard. [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Thsi will open temp window. [Wednesday, April 20, 2011 3:22 AM] -- Armando Arm says:
opened [Wednesday, April 20, 2011 3:23 AM] -- Ron B says:
Here select all the files and folders and delete them. [Wednesday, April 20, 2011 3:23 AM] -- Ron B says:
Some of the files may not delete skip those files and delete remainig files. [Wednesday, April 20, 2011 3:23 AM] -- Armando Arm says:
FXSAPIDebugLogFile can't delete it ? [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
ok [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
deleted [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
ooo one more thing sorry [Wednesday, April 20, 2011 3:24 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
correcting after playing short time its freeze not in first lunch. [Wednesday, April 20, 2011 3:25 AM] -- Ron B says:
Now, open the internet explorer and try to play online games. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
its freezing after 10 - 30 min playing. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
everytime. [Wednesday, April 20, 2011 3:26 AM] -- Armando Arm says:
now its ok u know everything [Wednesday, April 20, 2011 3:26 AM] -- Ron B says:
Thank you very much. [Wednesday, April 20, 2011 3:27 AM] -- Armando Arm says:
I'm not using browser to play . its a stand alone application. [Wednesday, April 20, 2011 3:27 AM] -- Ron B says:
Have you installed the game in your PC ? [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
yes. [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
the games. [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
lots of games. [Wednesday, April 20, 2011 3:29 AM] -- Armando Arm says:
and every one freezing in online mode after playing 10 or more min. [Wednesday, April 20, 2011 3:29 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:29 AM] -- Ron B says:
Check if you are able to play the games with out any issues now. [Wednesday, April 20, 2011 3:30 AM] -- Armando Arm says:
ooo.. I deleted temp files lots of time. same problem. [Wednesday, April 20, 2011 3:30 AM] -- Ron B says:
Are you able to play the game before with out any issues ? [Wednesday, April 20, 2011 3:31 AM] -- Armando Arm says:
and I'm using wifi internet for online game modes  [Wednesday, April 20, 2011 3:31 AM] -- Armando Arm says:
no. only online games are freezing. offline mode are very good [Wednesday, April 20, 2011 3:32 AM] -- Armando Arm says:
not freezing [Wednesday, April 20, 2011 3:32 AM] -- Ron B says:
That,s great! [Wednesday, April 20, 2011 3:32 AM] -- Ron B says:
In this case, let us reset the internet explorer settings. [Wednesday, April 20, 2011 3:33 AM] -- Ron B says:
Perform the below steps in your PC ; [Wednesday, April 20, 2011 3:33 AM] -- Ron B says:
Open internet explorer. [Wednesday, April 20, 2011 3:34 AM] -- Armando Arm says:
I'm not using internet explorer for playing games. its an application .. the game is lunching from exe file.  [Wednesday, April 20, 2011 3:35 AM] -- Ron B says:
Let me know the application that you are using to play games . [Wednesday, April 20, 2011 3:35 AM] -- Armando Arm says:
multiplayer mode. for example. you know the game Assassins Creed Brother hood ?  [Wednesday, April 20, 2011 3:36 AM] -- Armando Arm says:
or All Point Bulletin, or Battlefield bad Company 2 [Wednesday, April 20, 2011 3:36 AM] -- Armando Arm says:
etc [Wednesday, April 20, 2011 3:36 AM] -- Ron B says:
Have you installed this games in your PC ? [Wednesday, April 20, 2011 3:37 AM] -- Armando Arm says:
you just asked. yes of course. C:\Program files\.... [Wednesday, April 20, 2011 3:37 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:37 AM] -- Ron B says:
Please try to play those game right now and check for the issue. [Wednesday, April 20, 2011 3:39 AM] -- Armando Arm says:
and if its freeze again I will have to shut down .. so our conversation will end. and I have to connect again and explain everything again. so I can't. because I know that its not fixed.  [Wednesday, April 20, 2011 3:40 AM] -- Armando Arm says:
I need to fix this problem.. my laptop is in warranty..  [Wednesday, April 20, 2011 3:40 AM] -- Ron B says:
In case, if issue still persists please download and install the graphics card drivers in your PC ? [Wednesday, April 20, 2011 3:40 AM] -- Ron B says:
/pub/softpa q/sp52001-52500/sp52307 [Wednesday, April 20, 2011 3:40 AM] -- Armando Arm says:
its up to date from HP.com! [Wednesday, April 20, 2011 3:41 AM] -- Ron B says:
Also make sure the power adaptor is connected while playing games mostly. [Wednesday, April 20, 2011 3:41 AM] -- Ron B says:
Yes. [Wednesday, April 20, 2011 3:42 AM] -- Armando Arm says:
its always connected.. I think the problem is in Wireless card  [Wednesday, April 20, 2011 3:42 AM] -- Armando Arm says:
the video driver is up to date [Wednesday, April 20, 2011 3:43 AM] -- Armando Arm says:
all drivers is up to date. [Wednesday, April 20, 2011 3:43 AM] -- Armando Arm says:
sorry are up to date [Wednesday, April 20, 2011 3:43 AM] -- Ron B says:
As the games are installed in your PC , these are not online games. [Wednesday, April 20, 2011 3:44 AM] -- Armando Arm says:
I'm playing this games in online multiplayer mode they also have single player mode, but I'm playing in multiplayer ONLINE mode.. so its online game. [Wednesday, April 20, 2011 3:45 AM] -- Armando Arm says:
I'm using internet connection to connect the games server!  [Wednesday, April 20, 2011 3:45 AM] -- Armando Arm says:
to play online [Wednesday, April 20, 2011 3:45 AM] -- Ron B says:
In this case, you have to reset the internet explorer. [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
I request you to perform the below steps : [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
Open internet explorer.
Clcik on tools and then clcik on internet options.  [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
Here clcik on advanced tab, [Wednesday, April 20, 2011 3:46 AM] -- Armando Arm says:
why reset IE if I'm not using IE?  [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
And then clcik on reset button at bottom. [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
And clcik ok. [Wednesday, April 20, 2011 3:47 AM] -- Ron B says:
As this is online games, you have to reset the internet explorer settings. [Wednesday, April 20, 2011 3:47 AM] -- Armando Arm says:
so as I understand you never played online multiplayer games? I don't have IE its unistalled.. [Wednesday, April 20, 2011 3:48 AM] -- Armando Arm says:
its lunching from the game exe.. game Main menu/Multipalyer select server and play the game.  [Wednesday, April 20, 2011 3:49 AM] -- Armando Arm says:
and my PC freezing after 10 min everytime. how to resolve this problem? [Wednesday, April 20, 2011 3:50 AM] -- Ron B says:
Armando, all the online games are related to internet explorer.  [Wednesday, April 20, 2011 3:50 AM] -- Ron B says:
I request you to reset the internet explorer. [Wednesday, April 20, 2011 3:51 AM] -- Armando Arm says:
ok let mi install it and do what you said.  [Wednesday, April 20, 2011 3:51 AM] -- Armando Arm says:
sorry me* [Wednesday, April 20, 2011 3:52 AM] -- Ron B says:
Thank you. [Wednesday, April 20, 2011 3:52 AM] -- Armando Arm says:
ok I installed and reseted and restarted IE [Wednesday, April 20, 2011 3:53 AM] -- Ron B says:
Also I will provide you the flash player. [Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
Dowmnload and install flash player :
[Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
www.filehippo.com/download/file/986e86fbb4e7b7a0bcf7b5da27c1cca4b9149c314daf8a3e72a69b792545acf8/ [Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
The above mentioned URL will take you to a non-HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
[Wednesday, April 20, 2011 3:55 AM] -- Armando Arm says:
Ron. I'm not using flash player ,.,.. not playing flash games from the IE!!! its build in game multiplayer mode .. and my laptop freeze after 10 min how to resolve?? [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
C:\Program Files (x86)\Ubisoft\Assassin's Creed Brotherhood\ACBSP.exe using this application ... no IE no Flash Player ! [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
please search in google your youtube and see how its working.....! its not using IE or Flash Player [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
sorry your=or* [Wednesday, April 20, 2011 3:57 AM] -- Ron B says:
May I know since when are you facing this issue ? [Wednesday, April 20, 2011 3:58 AM] -- Armando Arm says:
2 month ago. [Wednesday, April 20, 2011 3:58 AM] -- Ron B says:
Well is this game is preinstalled in your PC ? [Wednesday, April 20, 2011 3:59 AM] -- Armando Arm says:
what do u mean by Preinstalled? I brought the GAME DVD and installed it. [Wednesday, April 20, 2011 4:00 AM] -- Ron B says:
In this case, uninstall the game from your PC and reinstall it again from the DVD. [Wednesday, April 20, 2011 4:00 AM] -- Armando Arm says:
did it 10 time or more. [Wednesday, April 20, 2011 4:01 AM] -- Armando Arm says:
single player mode not freezing .. multiplayer mode freezing  [Wednesday, April 20, 2011 4:01 AM] -- Armando Arm says:
you know what I mean? by single player or multi player? [Wednesday, April 20, 2011 4:01 AM] -- Ron B says:
I understand your concern. [Wednesday, April 20, 2011 4:02 AM] -- Armando Arm says:
thanks.. and how to solve the problem? [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
This is the games which is installed by your self in your PC. [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
Thsi is not preinstalled game from HP. [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
I request you to uninstall and reinstall the games in your PC. [Wednesday, April 20, 2011 4:02 AM] -- Armando Arm says:
and whats the diff? [Wednesday, April 20, 2011 4:03 AM] -- Armando Arm says:
did it 10 time. 1 hour ago did it again!!! [Wednesday, April 20, 2011 4:03 AM] -- Armando Arm says:
my friend is using HP laptop with lower specification and no problem [Wednesday, April 20, 2011 4:04 AM] -- Ron B says:
This issue involves a device/software that is not an HP preinstalled product; We have limited technical support information on this product. For further assistance please contact the manufacturer of the device/product.  [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Make a note of the chat activity ID:10649208. [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
Please take the time to register your HP product and the products Care Pack at:
Registration: http://www.register.hp.com
Care Pack registration: http://www.hp.com/go/hpcarepack/register
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Bye. [Wednesday, April 20, 2011 4:06 AM] -- Armando Arm says:
no no no.. I got problem with my HP laptop. [Wednesday, April 20, 2011 4:06 AM] -- Automatically generated message:
The support specialist has closed your support request.
WTH is this? !!!!!!!!!!!!!!!!!!!!!!!

FNALLY HERE IS THE PERFECT SUPPORTER !!!!! they need guys like this one!!!!!!!! and thanks to him AGAIN!
please read chat dialog below
[Wednesday, April 20, 2011 4:23 AM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, April 20, 2011 4:23 AM] -- Automatically generated message:
You are now chatting with support specialist Adriel Y.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
Welcome to hp total care for desktops. My name is Adriel. Please give me a few moments while i review your problem description details.
Note: for security reasons, please do not send credit card information via chat.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
Hi Amando.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
How are you doing today?
[Wednesday, April 20, 2011 4:24 AM] -- Armando Arm says:
hello bad
[Wednesday, April 20, 2011 4:26 AM] -- Adriel Y says:
I'm sorry to know that.
[Wednesday, April 20, 2011 4:26 AM] -- Adriel Y says:
I understand that, your PC is freezing. Right?
[Wednesday, April 20, 2011 4:26 AM] -- Armando Arm says:
yes
[Wednesday, April 20, 2011 4:27 AM] -- Adriel Y says:
Okay. Lets work together to isolate the issue.
[Wednesday, April 20, 2011 4:27 AM] -- Adriel Y says:
Since when are you experiencing this issue
[Wednesday, April 20, 2011 4:27 AM] -- Armando Arm says:
ok
[Wednesday, April 20, 2011 4:30 AM] -- Adriel Y says:
Please provide me a detailed description of what all happened earlier & What troubleshooting steps have performed?
[Wednesday, April 20, 2011 4:31 AM] -- Armando Arm says:
when I first time installed the games brought from known brands in game development such as EA games, Ubisoft and tried to play them in multiplayer online mode. My laptop freezed in after 10 min playing everytime
[Wednesday, April 20, 2011 4:31 AM] -- Armando Arm says:
but playing single player mode (offline) nothing happens no freeze all good
[Wednesday, April 20, 2011 4:33 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:33 AM] -- Armando Arm says:
I'm using Wifi internet connection.
[Wednesday, April 20, 2011 4:36 AM] -- Adriel Y says:
Are you playing online games?
[Wednesday, April 20, 2011 4:36 AM] -- Armando Arm says:
online but not using any browser .
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Please provide your Notebook’s Serial number & Model number to check product specifications.
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Check the side or back panel of the computer case. Model number & serial number will be mentioned on grey sticker(Not the Microsoft’s sticker).
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
s/n: CNF0258NHD... Product: VX197AV
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
Okey?
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
sorry Okay?
[Wednesday, April 20, 2011 4:39 AM] -- Adriel Y says:
Thank you for the information.
[Wednesday, April 20, 2011 4:39 AM] -- Adriel Y says:
Give me 5 minutes to go through PC specifications.
[Wednesday, April 20, 2011 4:39 AM] -- Armando Arm says:
your welcome
[Wednesday, April 20, 2011 4:39 AM] -- Armando Arm says:
Okay
[Wednesday, April 20, 2011 4:45 AM] -- Adriel Y says:
Thank you for being online.
[Wednesday, April 20, 2011 4:45 AM] -- Adriel Y says:
As per your HP Envy 17t-1000 CTO Notebook PC specifications, reason for the issue is graphics memory.
[Wednesday, April 20, 2011 4:45 AM] -- Armando Arm says:
your welcome
[Wednesday, April 20, 2011 4:46 AM] -- Armando Arm says:
how can we resolve it?
[Wednesday, April 20, 2011 4:47 AM] -- Adriel Y says:
I mean, graphics memory is less in all the Notebooks and that's why, you are able to play in offline mode and when trying to play in online mode, PC requires more graphics and as the PC can't provide more graphics, your PC is freezing.
[Wednesday, April 20, 2011 4:47 AM] -- Adriel Y says:
However, lets try resetting IE. This may not resolve the issue but makes sure that, there is no issue with Internet connectivity.
[Wednesday, April 20, 2011 4:48 AM] -- Armando Arm says:
I doubt on my wireless card because 2 days ago I updated to the last version one more game started to freeze after that.
[Wednesday, April 20, 2011 4:49 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:49 AM] -- Armando Arm says:
in multiplayer online mode . not using IE
[Wednesday, April 20, 2011 4:49 AM] -- Adriel Y says:
May I know, how exactly you are connecting in multiplayer online mode?
[Wednesday, April 20, 2011 4:51 AM] -- Armando Arm says:
entering from the game main menu / Multiplayer Online mode connecting to there server and playing the game 10 or 20 min and after that its freezing and I have to shut down manually
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
Thank you for your information.
[Wednesday, April 20, 2011 4:52 AM] -- Armando Arm says:
do you know Ubisoft company?
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
No, Armando.
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
To isolate the issue, you can try connecting the notebook to any other wireless network or connect through wired internet connection.
[Wednesday, April 20, 2011 4:54 AM] -- Armando Arm says:
is it possible that the problem is in WIFI card? or driver version?
[Wednesday, April 20, 2011 4:54 AM] -- Adriel Y says:
If the game working fine in wired internet connection, issue is with wireless device. If issue persists with both wired and wireless networks, issue will be graphics.
[Wednesday, April 20, 2011 4:55 AM] -- Adriel Y says:
Normally, Wifi and driver version may affect the Network connectivity.
[Wednesday, April 20, 2011 4:56 AM] -- Adriel Y says:
If the issue with graphics, you can contact nearest HP service center to upgrade the graphics of Notebook.
[Wednesday, April 20, 2011 4:56 AM] -- Adriel Y says:
Make a note of Activity id: 10650273
Is there any other desktop related issue that I can assist?
[Wednesday, April 20, 2011 4:57 AM] -- Armando Arm says:
ok thank you very much. you are the only one supporter that understood me correctly. its 5 supporters I chatted with they don't know anything.. how they working in that company ! I already posted in forum about them.... THANK YOU VERY MUCH AGAIN!!!!
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
You are most welcome, Armando.
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
Thank you for your appreciations.
[Wednesday, April 20, 2011 4:59 AM] -- Armando Arm says:
thank you bye
[Wednesday, April 20, 2011 4:59 AM] -- Armando Arm says:
thank you for help
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
I'll escalate your concerns to our technical team and please don't worry on this PC issue.
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
Isolate the issue with connectivity and makes sure whether issue with connectivity or graphics.
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
Thank you for your patience all through.
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
I wish, your issue resolves & you'll succeed in troubleshooting.
[Wednesday, April 20, 2011 5:00 AM] -- Armando Arm says:
ok thank you too and have a nice day
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
You are valuable at HP. We look forward to provide consistent service.
If you’ve any future queries, please don’t hesitate to contact. We’re glad to assist you.
Thank you so much.
[Wednesday, April 20, 2011 5:01 AM] -- Adriel Y says:
You too have a great day.
[Wednesday, April 20, 2011 5:01 AM] -- Adriel Y says:
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
Please take the time to register your HP product and the products Care Pack at:
Registration: www.register.hp.com
Care Pack registration:www.hp.com/go/hpcarepack/register
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
www.hp.com/go/totalcare
[Wednesday, April 20, 2011 5:02 AM] -- Automatically generated message:
The support specialist has closed your support request.
THIS IS THE RIGHT SUPPORT THAT HAVE TO ALL SUPPORTERS LEARN!!!!!!!!!!!!

No Service and warranty support from Lenovo in the Service Center for K900... HCL Touch Jalandhar.

I recently bought this phone on 25th day of Octuber 2013. And 17 days earlier while using the phone it suddenly restarted itself then never detects any sim card. After that I checked the sim card, cleaned it with a cloth and reinserted it in the phone but the phone didn't detects it, also tried other sim cards but no sim was detected in the phone. Then I made a call in the Lenovo smartphone customer care and I told them about the problem in the phone and they gave me addresses and numbers of two service centers; first in Chandigarh and second in Jalandhar. Jalandhar was the nearest SC for me, so I visited the authorised Service center of Lenovo in Jalandhar city "Logic Computers C o HCL Care" then I gave the phone to their technician for inspection. After throughly inspecting the phone he announced that the phone's motherboard have to be replaced wih the new MB as the sim card slot is not working. Then they returned my phone and told me that the complaint for this handset is registered with them and I will be called whenever the motherboard reaches the SC. Now its already 16th day from the day I registered the complaint but I didn't received any message or call from the SC; instead I called them twice and they just have one answer that the complaint is under processing in the system and the part is not available in the company. They also told me that it might takes an month or never be repaired as the company is very irresponsible for after sale service support. Sol there's no support and warranty for the Lenovo Smartphones in India. It was my first Lenovo product and it just failed to prove that they worth the cost. If Lenovo Support really exist in India please replace or repair my phone as I had spent Rs 24000 over it. My complaint number is SRIN0701404240002; the complaint is registered by "Vaishnav Anand". Please prove yourself or I will spread all about your Bad Service Support all over the internet and registered a case against you in Consumer Court. Thanks

Solved!
Finally I've got another DVD recovery set from Lenovo. Now it works. Seems that the first DVD set was invalid .
Regards,
P.

I have a MBP with service center for last 21 days. The issue is device doesn't boot up. They are replacing part by part logic board, hard disk, wires and still they need more time. No confidence over there service wing. How to get MBP replacement?

I submitted my MBP 2012 model to service center on
1. August 12: They reinstalled OS. Took it back on 13th evening
2. August 14: They did some hardware check and reinstalled OS. Took it back on 20th evening
3. August 21: Stil with service center, they are investigating
What service they are providing.
Very bad experience with apple.

After august 21:
They changed logic borad and told me that HDD is fine.
After few days I called back they told me HDD is faulty.
I do not know rather they do not know what is the issue.
Thats why I want complete replacement of MBP.
Then they say about policies.
I want to get MBP replaced, as the warranty has expired on 28th.
I do not know whether they can resolve issue or not
The super advisors from apple team are also co-ordinating still it is taking too long.
So my question is I need a repacement, How to get it?

T400: Very bad experience

I really don't know where to start, I have had so many problems with the T400 from the past one month! So, let me start at the beginning:
PC Config: WinXP, P8600, 4 GB Ram, 160 GB/7200 RPM, ATI 3470 card.
1. I got the the PC the 2nd of October. Out of the box, the computer was slow, much slower then my one year old Dell Vostro (1.6 core2duo, 160 GB/5400 RPM, 2 GB RAM, Win XP). The Vostro trumped the T400 both in boot time and regular usage.
2. I then started having issues with the display. Started getting weird lines on the screen. The speakers were making a screeching sound and there were some issues with the microphone as well. Called up Lenovo tech support and sent the PC to the service center. To top it off, I had a very bad keyboard with abnormal amounts of Flex and a displaced thinklight which was illuminating me rather than the keyboard.
3. The folks at the service center replaced the system board and also said they fixed the speakers.
4. I got the computer back and I continued having issues with sound. Sometimes, it doesn't play. And when it does, it has that screeching sound again. The PC was incredibly slow too. No improvements in the booting speed or speed during regular use. The didn't fix the computer back properly and everything from the plastic around the display to the case around the over the media card was loose. I could make out they hadn't put it back properly and I would press it in and it would come out. Moreover, the computer started hibernating all of a sudden. It is so irritating when you are in the middle of a presentation and all of the sudden the computer goes off. I had to restart it constantly. It also hibernates suddenly when I start up the computer from hibernation mode. I enter the windows password and once I'm in windows, the PC hibernates.
5. I called up technical support and told them all these issues. They said I can send it back in again for repair. I told 'em I would rather want the PC replaced rather than send it to repair again since I may have start having issues with it again. After 8 factory restorations, moving 100 GB data around each time and installing all applications again, I was fed up.
6. They agreed to replace the PC and I got the new computer today i.e.., 4th Nov '08. This is where things get interesting. The computer started up normally and I got the initial settings configured. Once I got into windows, the first thing I did was restart the computer. As it was booting, it froze at the XP loading page. I restarted the computer via the power button, and the same thing happened. I continued restarting for another 3 times with the same result. So, assuming a bad OS installation, I went ahead and did a clean install through thinkvantage. As the installation was going through, at some point of time, the PC restarted and got stuck at the same XP screen again. I restarted it a couple of times until, fortunately it went through. It then started installing applications and for some reason, it restarted and again got stuck at the XP loading screen. As of now, it is stuck there and won't go through.
7. I got on the phone with tech support and the only thing they could do was to send it to the service center.
A brand new computer right out of the box is heading to the service center. It doesn't feel like a new computer any more the moment it goes to the service center. I'm utterly and totally disappointed with the way Lenovo is building these computers. If this is the case, I might as well take my business elsewhere.
I don't know if I'm the only person out here with such problems or if there are any one else. And, I apologise for such a long post.. Please tell what I can do now. I don't want to go through the same headache again.

If it was 'really dark/ clear' then why sales guy was offering me a contract with a phone? Also, he said everything is clear from their side when I said I am interested in the best buy offer. This is very bad when you are ready to sell on your contract, but don't allow customers to buy from others.
Just wanted to let you know this 'customer service' as I spent more than half day in long waiting at both best buy and verizon shops... I thought I would get some solutions... Anyway, I moved on...

Very bad service center in noida

Similar Messages

Maybe you are looking for