If i paid for a tv show season and trying to download it to my ipad..why does it state not compatable
if i paid for a tv show season and trying to download it to my ipad, why does i state not compatable with my ipad..itunes took my money with no problems. and Bought other tv show with no problem..Any help would be great..
call Apple Care and contact iTunes store support
Similar Messages
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Paid for iTunes match completed all stages it is turned on yet my iPad tells me I have not subscribed ...... Anyone
Welcome to the Apple Community.
Have you turned iTunes match on on the iPad (settings > music) -
Please help me. I can't seem to download free apps anymore it says my billing details are incorrect. But I have clearly hot apps before
This link should help you with that:
http://www.apple.com/support/itunes/contact/ -
It is an older computer purchased in 2003. What would be the newest version of Firefox that a mac mosX could run?
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
If you have OS X 10.3.9 or earlier, the last version of Firefox that works on that version is Firefox 2.0.0.20 available from https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/
If you have OS X 10.4 or 10.5, there is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
For OS X 10.4 or 10.5, if you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
I paid for the entire second season of Homeland but only 4 episodes have downloaded. I have an email confirming my purchase and giving me a receipt number, so what should I do now?
If you click the Store > Check For Available Downloads menu option on your computer's iTunes does that download them and/or do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (TV programmes won't show in all countries) ? If other TV programmes show there but not those then check to see if they are hidden : http://support.apple.com/kb/HT4919
If the above doesn't find any extra episodes (and I assume that there are more than those 4 episodes available in your country's store) then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?
After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!
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I paid for and tried to download a song from itunes but the song won't dowload! When I got to store and click on available downloads it looks like it's downloading but I keep getting a message that the file is corrupt.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I got the new iPhone 5C. In my cellular settings, under "Use cellular data for", it only show passbook and facetime. How can I add other apps? Also, my carrier is AT&T
Hello Sophie59
You should be able to see two different tabs when setting up the email if you go to Other > Add Mail Account. Once you enter in the email address and password, you should be at the next screen to provide more details about the email as far as incoming and outgoing servers and at the top there will be a blue section to add it in as a POP or IMAP email account. Check out the article below for further troubleshooting and emails setup options.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
iOS: Adding an email account
http://support.apple.com/kb/ht4810
Regards,
-Norm G. -
My Classic IPod had been working perfectly with Windows Vista OS and on a dock. I left it unattended for 10 days, recharged it and tried to play music on the dock. All that shows on the screen is the Apple Logo and I am unable to restart or update the IPod. Any ideas???
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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i put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?
Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants. -
after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?
sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe. -
Paid for my creative cloud photoshop and it won't download
paid for my creative cloud photoshop and it won't download
Langardiner do you receive any specific error messages? What operating system are you using? For information on how to download and install Photoshop CC please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Clicked on Mac when ordering, paid for it but it says "Windows " on the download page. Is this still the same for mac?
Hi Richard,
We are sorry for the trouble,
I have sent you an email with the correct serial number.
Please reply once you get it.
Thanks
Sandeep -
When I tried to download it onto my iPad it doesn't show up in my downloads. So I found the book and clicked to buy it again as I have seen this happen with apps before. I clicked buy and it gave me a message. You have already purchased this book but it isn't available for redownload do you want to purchase this book again?
This is frustrating to me because had I known this I would have never purchased it on my iPhone. I always read off my iPad.
Also if this is the case why doesn't it say somewhere. ALERT. This is a one download only book!
Suggestions?
ThanksWhat iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.
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