If I send my Dead 30gb iPod in for repair can I upgrade to a 80gb one

I was just wondering if there was an upgrade option If you have to send in a dead iPod.
Windows XP
Windows XP

Yes, but the question still stands as to why they would want to do this when they can get you for the full price over again. It makes no marketing sense to give you a discount on something they know you will pay full price for. I'm not sure Apple is really looking to create a market in used or refurbished iPods. Their revenue is likely to be higher to charge you within an inch of your life for everything you buy and is what they seem to be doing. I agree that it would be a great boost to customer goodwill if they did something along the lines as suggested.
Regards,
Frodis

Similar Messages

If i send in a white ipod touch for repair, will they send me a white one back?

I need to send in my ipod touch 4g for repair on the sleep/wake button.
but its white, so will they send me a white one back??

Yes.
B-rock

Sending in my 3g for repair, can i upgrade to 3gs?

Hi, i will me mailing in my iphone 3G for replacment monday, is there anyway i can request an upgrade and pay the difference for a 3GS?
Thanks

Unfortunately no. Although if you do have an upgrade available with at&t, you could renew your contract and get a 3GS.

I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

??? Your right in the neighborhood of... Where's my box. Did you receive a contact or tracking number? I guess I would make a couple of calls to Apple to see where things are. Good luck. Cheers.

HT201557 How do I send my iPod in for repair? I can't find out how...

I have recently just sent in an application so my iPod can go in for repair. It is the 5th generation. I cannot find anything about how to send the actual product in and I was wondering if anyone can advise me?
thank you.

Note that it will not be repaired:
Apple - Support - Service Answer Center
and this thread here:
I broke my iPod (5th generation), is there any way I can send it in?

Can I upgrade the software on an old 30GB Ipod so that I can use the functions on a Headset remote control

I've purchased new headphones that has aremote control that operates with latest generation of IPods. Can I upgrade the software on my older IPod to allow the RC to work with it

Additionally, it's not just a matter of software on the iPod. To support the remote control signals on the headphones cord, the newest iPod have a different headphone jack. The hardware is different, compared to your older iPod.

Mailing Ipod Touch for repair......

I set up a repair for my Ipod Touch on the Apple support website. Now do they send me some sort of shipping envelope so I can mail my Ipod to them for repair, or do I have to mail my Ipod to them myself? I was wondering since it has been 2 weeks since I filled out the online form for it to be repaired and I have received nothing in the mail.

You should have received a confirmation email about your service arrangements. Give them a call and ask what happened: U.S. iPod and Mac technical support:
(800) APL-CARE (800-275-2273)

I sent my iPod Touch for repair, but it still has the same problems as when I sent it off. Help?

It started when my ipod suddenly stopped playing music. After I contacted support and tried just about every way to get my ipod fixed, I was eventually set up to have it shipped to apple for repairs. After two days, my ipod has returned with papers saying that the technicians at apple were unable to find anything wrong with it. The only problem is that it is still behaving the same way as it was before I sent it off, even though nothing was found to be wrong. My music still does not play and my apps will not sync. I decided to give a restore in recovery mode another shot, just to see if it would work, but the restore still only goes so far before the bar completely stops moving. Now, my ipod won't restore or come out of recovery mode, and I'm getting desperate. I thought having it sent off would fix all my problems, but nothing has changed. Please, can anyone help me? I don't know what to do anymore...

- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try restoring on another computer
- Last, make an appointment at the Genius Bar of an Apple store. That way you can demonstrate the problem.
Apple Retail Store - Genius Bar

How do I send a laptop in to HP for repairs?

I have an HP Pavilion laptop with a cracked screen. This is the second time the screen has cracked. The first time we had an HP tech come to the house to repair it. He seemed somewhat inexperienced and nervous and had difficulty getting the display opened up to pop in a new LCD. Apparently he must have damaged something internal in the process, which went undetected until the second time the screen cracked and had to go in for repairs. So this time I brought it to Staples, where the tech services guy was very helpful and was able to get the screen popped in no trouble, but now the laptop won't turn on. He said it's an internal hardware issue and not a hard drive or battery one, because when the laptop is plugged in, the power-source light is on signaling that the computer is plugged in (and he tested the hard drive for problems; the OS and data are intact and the drive works fine).
What the Staples guy also found was that the plastic display casing had been held together with electrical tape (probably from the first guy who repaired it a few years ago) and that in the process of the first guy prying open the screen, some internal component (he didn't say what) had gotten bent; most likely this was the culprit preventing the laptop from turning on. I left the laptop at Staples for a few weeks while they ordered a new "part" in hopes of getting it up and running again. They just called this morning to say they'd installed the new "part" but that it still wasn't turning on. I'll be going to Staples later this afternoon to pick it up. I am not ready to let it go to the dustbin and want to try sending it to HP in hopes that they can fix it in a factory environment. I don't know if it's still under warranty (got it as a Christmas gift in 2010), but am able and willing to pay extra even if it's not.
I searched online to find out how to mail in a computer for factory repairs and got this page:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00064570
...titled "Preparing Notebook for Mail-In Service at an HP Certified Service Center." On that page is a paragraph with information on how to contact HP for a service request:
How to schedule a service repair
For service in Canada and the United States, contact HP to schedule a repair with a certified HP service center. The HP agent will determine if the HP notebook PC needs to the repaired at a service center. If a repair is needed, they will schedule a pick-up of the notebook PC. The repair generally takes 5-10 business days including shipping.
I'm on the service page now but I don't know firsthand the make and model of the computer. I just know it's an HP Pavilion Ultrabook (obviously I can't run the auto-detect tool because I'm not on that computer). Although I don't know if Ultrabook is the proper term for it; when I got it, I thought it said Ultrabook but maybe is just a "slimline notebook" if there is such a thing. (It has a 14" screen and no internal disc drive or numeric keypad. I figured small-form laptops without disc drives and numeric keypads were called ultrabooks but maybe I'm mistaken.) The search form gives only one result for "Ultrabook" for the U.S., and I know that's not my model. I know it's not a netbook either. Is it just a regular laptop without the extra amenities, then?
TL;DR, I know, but what I'm hoping is that someone can provide me with a phone number or that I can call to get general support and request a mail-in repair service (and maybe inform me of a way to image a hard drive that needs to stay in the machine that can't turn on to run a backup program). If it turns out that the laptop is DOA, I'll just see if I can get an identical model through Amazon (or even if I have to go through eBay -- HP in their "infinite wisdom" doesn't offer affordable Windows 7 models anymore, which sücks just as much as Microsoft's useless replacement does). Right now I just need to get this baby STAT into the ICU.
EDIT: The left hinge on the laptop has also come loose, as another user described in this forum post:
http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/Hinges-problem/td-p/3945328
Presumably this has something to do with it too, as that user also said the screen hinges were wonky and the computer wouldn't turn on. (Possibly that "part" the Staples guy mentioned also has something to do with the hinge, or they're two separate problems just part of a coincidence.)
This question was solved.
View Solution.

Hi
Please find the links given below to call HP technical support.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

If I send in my Apple Earpods in for repair will they charge me anything cause my parents won't fill out the info unless they know they don't have to pay anything?

A couple of days ago my iPod 5Generation cracked and I had to get a new one, and when I opened up the box the Earpods were all bent and scratched up. I was wondering if Apple will replace them if they were broken when they were bought. My iPod 5Generation is under a warranty with Best Buy. Also, it was under warranty before it broke. Please Help???

I believe they will, yes, but customer support might know better.
- Peter

How to send the part of a machinery for Repair

Hi experts,
My scenario is like this,
I am purchasing a machinery called Galvanizing plant. So in my Asset master it is maintained as Galvanizing plant.
But that Galvanizing plant having 1000 number of small small parts in it.(for example)
If i want to send a spare part of a material from this Galvanizing plant, how do i send?
I know if i am sending any part out side the factory for repair work i have to make service PO.
In my case i have not defined the 1000 ancillary parts of the Galvanizing plant any where.
How to define these parts of machinery ? ( it is not FHMI)
Please advice me.
Thanks & Regards
Bala

Dear,
Without creating it as a material or equipment(it need not be an asset), you cannot do logistics transaction.
Create a PM order with control key PM02(external processing) and issue the material to PM repair order. During PM order release, system will create PR for servicing the same.
In above process there will not be any record ofm gate pass and ect as it is a piece of equipment.
One more way is defining it as material and assignment the required component to BOM, then you create a subcontracting PO...you can have the correct data in logistics.
Come back if you need more help

How to send excisable parts of m/c for repairing outside the plant

hi guru's
the scenario is that, we have purchased a machine. so we have machine in our inventory as our asset. but now a part of machine (which is not mentioned seperately in our inventory) has to be sended for repairing.
now the problem is without the stock of that part how to send it outside
pls let me know the soln asap
ujwal

Hi,
Generally, Repair of Materials are handled via concept of Gate Pass (Returnable & Non-Returnable). But, SAP doesn't provide any option for creating Gate Pass (Returnable & Non-Returnable) in standard.
Try the below suggested procedure as a work around process;
Repair Process via Returnable Gate Pass: -
1. MM01 - Create Material Master for every Spare Part / Machinery to be sent to Vendor for Repair as Non-Valuated (Material Type "UNBW") (Do not extend Accounting and Costing views since you don't require postings of Stock value and consumption values, you only want to track the Service/Repair Charges). It's not necessary to have materials as Non-Valuated always, it depends on your requirement.
2. MIGO - Goods Receipt > Others (Receive the quantities of these materials using Movement Type 501 / 511) - Only if Stock of Material is not available.
3. ME21N - Create Subcontracting PO (Here Main Material and Component will be same material)
4. MB1B - Transfer Posting w.r.t. Subcon PO (Mvmt Type - 541, Spare Part stock will get posted to Vendor Stock)
5. MB90 - Take Print out of this Material Doc as Returnable Gate Pass (U need to configure Message Determination of Inventory Mgmt)
6. MIGO - GR against Subcon PO (101 - Receive Spare Part, 543 O - Consumption of Spare Part form Vendor Stock)
7. MIRO - LIV for Service Charges w.r.t. Subcon PO

Sending iPod in for repair/replacement

I am debating whether I should or not...
Do I call apple first?
If so, what's the number? (I'm in Canada and I think the closest place is in Toronto)
Do I have to send anything with it? (bill, earbuds, usb cord, etc.)
How long would I have to wait?
Can they replace minis? (I heard they don't make them anymore)
Would I get a nano instead? (I know someone who sent in their video and got a thinner one with a better battery and brighter screen)
I need to know before I decide to send it in...

First of all, why does your iPod need service?
Alright...
1. No
2. There's a link at the bottom if you want it.
3. No, but there's instructions on the box they send you.
4. Depends...estimates are about 2 weeks for engraved iPods, 3-4 days for not engraved ipods. However, my engraved one came back in a week and a half.
5. Yes
6. No, you'll get back the same model you send in (same generation, Hard Drive size, color, engraving, everything).
Apple Phone Contacts
iPod Service Request
I hope this helps!

Where do I send my 1st gen ipod nano for replacement?

I live in New Zealand and am having difficulty finding where abouts to send my ipod for the recent recall. The link on http://www.apple.com/support/ipodnano_replacement/
does not show my country and I can't find it in store locater either.

You need to bring it in to your nearest Apple Store reseller in your area. If you are unsure of where this is, ask around.
B-rock

Sent in my iPod Touch for repair because of lower volume button, and...

...Apple is sending it back to me because "No problems found." I sent in my iPod because the bottom volume button was at first hard to press and now it only works sometiems when I press it. I CLEARLY described that the bottom volume button only works half of the time and I took the time to give them my iPod so I basically just gave them my iPod for no reason? What should I do since the problem is still going to occur when I get my iPod back?

Hi Cole!,
Make a reservation with a Genius at a local Apple retail store or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason

If I send my Dead 30gb iPod in for repair can I upgrade to a 80gb one

Similar Messages

Maybe you are looking for