If you delete your backup on iTunes and iCloud and then wipe the phone to factory settings, does that delete all iMessages from being read on other devices (re:iPad)?

My friend had a shared phone account with his now ex girlfriend and he was not phone savy so they shared an apple id. She is able to read all of his text messages. I was wondering if the backup is deleted from the iTunes account and the iCloud, are those messages still readable by her on her iPad?

If you physically delete ANY file, you CANNOT acess it from the cloud. Because THERE'S NOTHING TO ACCESS anymore...
If you move your files to the EHD, you need to point your library to the EHD or NONE of the songs will be available anywhere, including the MBA.
EVERYTHING on your iPhone will likely have to be "reacquired" once the move is complete.

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I'm using iphone 4 but could not backup or update the phone. Am forced to restore the phone to factory settings. All it shows was a itunes and plug. What am i supposed to do?

I was prompted with the 'No Service' message. When i tried to switch it on again, it showed the iTunes icon and plug. When I tried connecting it to iTunes, I was prompt to restore the phone to factory settings. No updates or backup was allowed. What does this means? I have never done any backup for this phone. Someone please help.
Thank you.

Correct.
That is why it is both Prudent and Recommended to Backup on a regular basis... at least Weekly.
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584

I recently used iCloud to back up an iPhone 5S to the Cloud and then in iTunes reset the phone to factory settings. Where do I find the contents that were backed-up especially the photo's?

I recently used iCloud backup on my iPhone 5S and then restored the phone to factory settings in iTunes. The contents of the phone is "somewhere" in the Cloud but I don't know where to find it on my Mac Book Pro - accessing my iCloud account just shows all the devices that are backed-up but not where the contents of the phones are.
Specifically I am trying to locate photographs.
Any help will be appreciated.

A backup to iCloud is not designed to be accessed or viewed -- it is designed only for use in doing a restore to the phone or iOS device. Following has instructions on how to do that http://support.apple.com/en-us/HT203977
iCloud Photo Library (beta) iCloud Photo Library beta FAQ - Apple Support does support storing photos on iCloud and accessing them from a web browser from your Mac (and likely in the near future from a new Photos app on your Mac) but that is something different than an iCloud backup.

HT2204 I have 3 iphones and all use the same apple ID,how do I change this so each phone has its own id,do i restore the phones to factory settings first??as im having problems with contacts being added to and deleted from each phone.

I have 3 Iphone 4S and all have the same apple ID which is causing problems as far as contacts are concerned,when i sync 1 of the phones to my comp the contacts appear on all the phones.How do i create a new ID for each of the phones do I have to reset the phones to factory settings first,any help would be appreciated.:)

Hello marie196,
Thanks for the question, and welcome to Apple Support Communities.
You do not necessarily need to restore the device to factory settings, but rather sign out of the four services that utilize your Apple ID: iCloud, iMessage, FaceTime, and iTunes & App Stores. Once signed out, you can sign in with a new Apple ID. For more information, see the following article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Additional Information: You may encounter an error regarding a 90-day limit. For information on this, see the following article:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Thanks,
Matt M.

Reset phone to factory settings to remove unwanted email addresses from autofilling. Now trying to only sync real contacts, photos, and apps from backup. HELP PLEASE! :)

Reset phone to factory settings to remove unwanted email addresses from autofilling. Now trying to only sync real contacts, photos, and apps from backup. HELP PLEASE!

All of this should be on your computer as you should be syncing regularly to your computer.. Just sync it back.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

HT4759 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. thanks

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
Grateful

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

HT2497 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. Grateful

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanks

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

HT4859 if i didn't activate iCloud to my "notes," once i plug my phone into my computer does that delete all of my notes and there's no way to access them again?

if i didn't activate iCloud to my "notes," once i plug my phone into my computer does that delete all of my notes and there's no way to access them again?

The first thing to try is to make sure you are not in Full Screen Mode. Press F11.

I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

I get the same error when trying to update an iPhone 4. Any suggestions?

I have recently sold my iphone and the new owner says he cannot use my phone without my apple id and password.i reset the phone to factory settings before i sent it.can he run up a bill using my id?cheers.

I have recently sold my iphone and the new owner says he needs my id and password to use it.i reset the phone to factory settings before i sold it but wanted to know if he could run up a bill even though i no longer have an account with my phone provider?

You did not follow the proper procedure when selling the phone before resetting it to factory settings. You must help the new owner deactivate the Activation Lock or else he will have the same issue over and over when he upgrades the software or sells it to someone else.
What to do before selling or giving away your iPhone, iPad, or iPod touch

HT1414 my ipod was stolen and i want to set it back to factory settings so that no one can access my personal information. i don't have the serial code. i need help!

my ipod was stolen. I do not have the serial code, and I want to set it back to factory settings so that no one takes my information, Help!!!

The serial number is not required and would not help
lost/stolen
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

     At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
-Mike

You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Im syncing my iphone to itunes because i cant unlock the phone due to water damage so that i can take what is on it and put it on a new phone. how can i ensure that everything was taken from the phone and where can i find it in itunes?

my phone recently suffered water damage so that the screen does not reigster when i slide to unlock. I am sycing the data from the phone onto itunes so i can put it onto a new phone. How can i ensure that i took everything off of the old phone before i restore it and where can i find all of that stuff when i sync with the new phone?

iTunes will only store a back up of the iPhone and you find this by following the steps below:
Windows
Edit>Preferences>Devices
Mac
iTunes>Preferences>Devices
The link below can show you what is stored in an iTunes back up:
iTunes: About iOS backups

HT4061 I just got this iphone 5c i used the Restore from icloud and keep getting an error it doesn't reset the phone tho factory settings what can i do? I tried to reset it from the computer but it doesn't happen. And now it shows the itunes icon.

tryed to restore iphone 5c get an error message theres no info on it anymore and halfway through restore process it gives me an error

The iCloud backups just dont work for me so I use the computer backup intead and works fine. If you can make a computer backup.

If you delete your backup on iTunes and iCloud and then wipe the phone to factory settings, does that delete all iMessages from being read on other devices (re:iPad)?

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