Ihave an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.  i hit ok and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

I have an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.   I have to hit ok a couple of times and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

i would suggest deleting and readding the mail account in settings > mail contacts calendars

Similar Messages

  • I cannot get mail the connection to the server failed

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    Hello there, blazersa.
    The following Knowledge Base article provides some practical steps for troubleshooting issues with Mail on your iOS device:
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    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

    My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

    Hello there, Badboymbc.
    The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
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  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

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    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
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  • My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

    My iphone 4s is saying "cannot get mail" The username or password is incorrect.
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    i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
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    Hi kristafromne!
    I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Re:  iphone 4 cannot get mail, the connection to the server failed

    re:  iphone 4 cannot get mail, the connection to the server failed
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    Thank you for your quick reply. 
    The easiest thing for me to do was delete the account on my phone and then add it again. 
    Thankfully it solved my problem.
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  • TS3899 I am unable to get mail, I am getting an error message that says cannot get mail, the connection to the server failed.

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    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

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    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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    Have you seen this? Take a look. There are issues with Microsoft services today.
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    Talk to your IT department...
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