Impossible to launch Flash CC 2014 - and worst CC experience ever

Hello,
Let me explain the process here :
I launched Flash CC (not 2014), which I haven't launched since a long time. Then I opened a new AS3 document. And tried to use the brush tool. I selected a brush size. And then it crashed. Yes only that...
Adobe displays a message after crashing saying that they have a solution for this problem of crashing. Cool I think ! I click on the link, but arrive on the new creative cloud 2014 apps.A bit disappointing, but I think that the problem is resolved with Flash CC 2014.
So I download Flash CC 2014. And launch it. And it crashes.... Ok maybe it is a bad install. I restart the computer.
But then Creative Cloud asks to install the new CC Desktop app. F***. It begins to be a bit long to just use Flash !!... (Ok, I can use Flash at this point, but I need to synchronize my files, so I need CC desktop app. Anyway, I don't understand why I should download the latest version as the version I use works great : synchs my file, install fonts, and install softwares, which is the basics I need from Creative Cloud)
Ok I start to reinstall CC Desktop. But it fails !!! Yes F******** !! Error 43. "contact the consumer service". Ok I click. And I arrive on the Creative Cloud Help. BUT WHERE IS THE MESSAGE FIELD I NEED TO SPEAK TO ADOBE ???? OR THE TEL NUMBER OR WHATEVER ??? Where is the consumer service ??? Nothing ! I have to search inside all these forum links and help and find the good link to contact Adobe. WHAT A MESS ! But Adobe is not available. We are friday. I have to wait until monday. But I CAN'T !!!
Yes. Let's calm down a bit. I uninstall CC app. Restart. Redownload CC desktop app. Ok, but where is it on the Adobe website ?????? There are all apps visible everywhere (photoshop, illustrator...) but NO CC desktop APP !! I end up finding it somewhere (i don't remember where), and reinstall it. IT WOOORKS !! youhou. I notice that this new version doesn't do much more than the previous one : synchs files, install fonts, and install softwares. Oh, ok, I can go to the marketplace ! Ok, but, is it an essential feature ? I don't think so... I could have lived with the previous version and save some useful time !...
Ok but but but but.... CC app redownloads ALL my creative cloud files (3 GO) although my folder is already there in my computer, all at the latest updates !! Nevermind... I'll wait. It is already 1 hour I'm fighting with Adobe. So I can go on wasting my time with PLEASURE !!
Ok. Pfiou. Maybe Flash is working now ? Why ? Why not ? But no... Still not working... But there is a message from adobe saying they have a solution for this specific bug. Ok I click on the link. I arrive on "adobe.com". What a joke it is...
So I need a solution, please. How can I do to make Flash CC and Flash CC 2014 work on my MacbookPro 2010, with Mavericks 10.9.3 ?
Thanks
These steps are to describe how BAD the experience is with Creative Cloud at this moment, especially for the support feature. Please make it better. Really better !
And please resolve my problem with Flash CC 2014, which is the first aim of this post. It seems like there are a lot of cool features I don't need but would be pleased to test. The best would be to be able to open the software of course...

Hi Alesclandre,
I apologize for the frustrating experience. Can you send me your Adobe ID, location, and contact details (phone, email ID) over a private message? Click my picture and use the message option.
Thanks,
Preran

Similar Messages

I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

you don't use a serial number with your cc subscription. you use your adobe id.
close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro.

SQL Server 2008 is the worst installation experience ever

Sorry but you guys have really messed up with SQL Server 2008 installation.
I've been using SQL server since 6.5, so I would classify as a fan. We were looking at upgrading from 2005, which I was quite pleased with.
The installation experience is the worst I've ever experienced. I am a computer expert, and I couldn't figure out how to install it properly. Why is it that when I downloaded SQL Server Management Studio Express 2008, it seems as though it wants
to install the full database? Why is it when I was asked if I wanted to install a new version of SQL Server 2008 or use a previous install, when I chose previous install, it said that an instance ID was missing, but there was no way to specify anything
else? It drove me crazy.
Why are there so many requirements and restrictions for the installation, when all I want to do is install Management Studio? It's intolerable and makes me never want to upgrade to 2008. Why is the process so terrible when Microsoft is supposed
to have the best UE people in the business?
You guys did a really terrible job on this one.

We have not tried to cluster 2012. We used to cluster; however, we were not prepared to manage the added complications.  The result was that our non-clustered servers had better uptime.  We used to joke about how many 8s we were
getting with our cluster. (To be fair, it did not help that we had a 7x24 SLA with only 8-5 staff.  When the cluster fails to failover, it can be a long time before it is fixed. We eventually got the kinks worked out.)
I understand the frustration. Excellence and stability can be achieved, but product lifecycles can punish those who seek such qualities. Product changes and shorter support lifecycles produce revenue for MS, so I don't see this getting better.
There will be a new OS, new SQL, and a new set of problems the next time around.
I expect things to get worse until we get pushed into the cloud.  A stable environment in the cloud is profitable for MS and clients.  I do not think this is the case now outside the cloud. Upgrading applications to remain
on supported products is very costly. And about the only business benefit of the upgrade is that the product remains on a supported platform and gets security updates. Sort of sound like that blackmail virus? I'd rather pay to have a
patch for new features and focus on application upgrades that improve business processes. Now bug fixes can require a major version change - which will have new bugs. I'm ranting because of some head pounding
I've done this week due to a hard coded limitation introduced in SQL 2012 by design. I'll replace the process, but I wonder how long it will work as my SQL related PSH often breaks with a new version of something.  I'll
stop now. Where'd my Prozac go? Next week is new week, life is good, everything will work,....
PS I actually enjoy the work and think MS products are decent; however, our environment does seem to be more frail and less stable due to MS product changes - even if the products are getting better. Better is worse - what an odd thought.
Randy in Marin

Indesign XML support frustration, my worst customer experience ever

Hi,
I have opened a paid for incident with Adobe, case # 182 433 774 , and am completely frustrated. I have spent 3 hours on the phone talking to people that have NO grasp on the english language, and no technical expertise. They say they don't know XML, but can help me. Days have gone by, and they claim that my problem has been escallated, yet they don't even have the details of the problem. This is clearly the worst tech support that I have ever encountered, even though we are talking about a $2,000 product. Isn't there any better tech support that I can buy?
Does anyone know what support options I have to resolve and XML issue? We are only able to render the first page of our XML driven catalog, then the job seems to complete without any complaint. We are using Indesign 5.0.

Well, you could ask your question here! I hate XML but I can probably help you.

Worst User Experience EVER.

So today on this beautiful day I decided to pick up this Nokia E71 I have and see if I can get it to work. I thought this might've been a nice experience but, oh my, was I wrong! This has been a very frustrating experience since the start.
The phone is sluggish and crashes all the time. There are two things this phone needs to succefully do at the moment, which are: have a functioning browser and run whatsapp. The build-in browser is terribly designed and crashes at every other click or so, so after about seeing it crash 10 times I decided it was time to install a different browser. I forgot Nokia is incapable of making functioning software so I should've done this straight away. (Bonuspoints to Opera Mini for being awesome, quick, not-crashing and well designed). So in Opera Mini I could finally download Whatsapp only to have it show "Initializing" forever and then crashing. Perfect! This is starting out great!
But then I thought, hold on a sec, maybe this phone just needs a reinstall. The OS on this might be ancient and dire need of replacment. Time to install to latest fimware, says I! So I fired up my PC to install the "PC suite". Installed it, ran it, made a back-up, clicked the install new software button only to be led to a website where to download more software. Disappointing, but sure, I'll install it, I'm a nice guy. The more nokia programs on my PC the better, I hope they idly sit as lots of background processes eating up my CPU cycles and RAM.
Installed it, ran it, no such luck this time. The nokia software updater app doesn't run Windows 8.1 (disappointing, again). After some googling I found out it should run in compatibility mode "vista SP2". Changed settings, ran it again. IT RUNS! Now we're getting somewhere. Downloaded the update, clicked install the update. BAM! BSOD-time! The nokia update app actually crashes my pc and lets the phone hang in limbo. I assumed I lost the phone by now but it booted up again. Tried to update again with same result. Phone still worked, PC needed recovery to work again.
Well, so much for getting a fresh install I thought. This crap is destroying my PC. We can't have that now can we. Disconnected the phone and removed all nokia software. Let's see if I can get the phone to reset to factory settings. Searched the phone options, found factory settings option. BAM! Back to factory settings it is.
Or... not? What I got when I booted again was only some minor changes to the visual appearance of the phone aaaaaand.. the same buggy browser, the non-working whatsapp I Installed and the sweet opera browser. So much for factory settings.
So.. I thought.. doesn't Nokia have some kind of app store/google play-variant? Lo and behold, the ovi store! Which.. well.. doesn't work (I'm starting to see a pattern here). If I click the Ovi store icon it shows me a splash screen,, and eventually crashes. Hm, well, perhaps the ovi store needs reinstaling to be fixed. Found the app manager tool in the phone, removed ovi store. Went to the ovi store website (in opera!) but found out that if you wanted to download the ovi store app you needed to be logged in.
Sure. Went to the website on my pc, created an account, activated it, picked up the phone again and tried to login, typed in my details but there is no actual login button (which there is obviously, if I open the site on my PC) cause it is hidden behind images of the site that for some reason load OVER the login button. Apparently the site doesn't load in Opera, which is probably Nokia's way of saying; use the built-in browser! *evil laugh* So the other browser then? Yea, tried that. It just crashes when I click on download.
I'm done with this.
I wouldn't even give this phone to my worst enemy. You can't torture a person that much. I'm so pissed off right now because of the time I've wasted on this that I mistyped my username when registering this site.
Thanks for reminding me why I don't use your products or services Nokia.
Solved!
Go to Solution.

User scoobyman send me a message on how to perform a hard reset, which, amazingly enough, worked like a charm! (scoobyman: keeping these three keys depressed * 3 green keys whilst powering on until Nokia "Shaking hands" logo appears)
I have since then installed the Ovi Store, Whatsapp and Opera Mini. For the time being, this is what I want and it currently does, so this makes me a happy panda.
And to all the messages about this being an old and obsolete phone. I'm aware! I haven't bought this new, nor am I using this daily normally. I am actually an avid user of 'my precious', a samsung galaxy s4! This phone is my princess and I love her. But, however, sadly, last weekend I went to this awesome party and various types of liquor and an assortment of chemicals later I woke up in my bed (phew..) the next day and it dawned to me that the touchscreen no longer worked. (at first i thought this must've either been a dream or a hallucination) However I had no recollection of how this happend.
Luckily enough for me my precious was only 11 months old and my country has laws that say you have a 12 month warranty on phones. I was helped by a very friendly, slightly overweight turkish man in a red polo called Bekir in the Vodafone Center in my neighbourhood who said it 'could' take up to 3-4 weeks for my phone to return to them if they send it to the repair center. However! I have access to there service center web interface which shows in what stage the repair is and apparently it's being sent back to the Vodafone Center today! Hurrah for boo-..I mean the Vodafone Center! Hopefully the same very friendly, slightly overweight turkish man in a red polo is working the day I can pick it up, so I can drink some tea with him a smoke a waterpipe in celebration of multiculturalism and samsung phones and Android in general.
Perhaps we'll swap some points about the Nokia board of directors destroying their own company by not bringing out any proper smartphones for years and keeping to their oldschool designs which nobody wanted anymore.And when they did started to bring out smarthones it was WAY too late. It is unbelieveable how a once proud and amazing company like Nokia is reduced to almost nothing and even bought by the evil Microsoft! The people responsible for this should be deeply ashamed of themselves!
Anyway,, before this post turns into another rant. I only have to use this phone for a couple days more until me and my precious are once again rejoiced in eternal happiness and fullfillment.

Worst customer experience ever.

we recently moved house, we tried to place an order to move our 2 phone lines and bt infinity - a complete farce and after several hours and many calls to BT they eventually managed to sort an order. Farce 1
we moved last week and should have had phone lines and broadband yesterday - BT unilaterally changed this to phone lines yesterday and broadband later this week - customer care from BT! Farce 2
engineer turned up yesterday, installed the 2 lines, 1 doesn;t work and BT seem to want to blame us - reckon its our handset - total bull as it works in the other line, line totally dead - its a wiring fault from BT but they can't get out till next week - very poor. Farce 3
Got very poor service today from Faults- still waiting for manager to phone me to explain the total lack of assistance and customer care from BT - who knows when the broadband will work - its a complete joke, wasted hours trying to get through to BT with no success. Has anybody got contact details for a UK customer services manager with a degree of authority who can sort this mess out immediately as we have elderly family members living 4 hours away who cannot contact us in an emergency. Farce 4.
I am a completely dissatiisfied customer who feels totally ignored by BT.
Solved!
Go to Solution.

Hi iana,
Glad you got it sorted now
Just for future reference once contacting the BT Care Forum Team (Mods) they will reply either by phone or email usually within 3 to 6 working days, however you will be given a tracking number immediately after sending the request.
Please be aware that this timeframe does not include weekends and Bank Holidays. The timeframe will also vary during busy periods.
Each case is done in a strict rotation so once your mod request has reached the top of the BTCare Team's inbox then they will contact you.
The BT Care Forum Team (Mods) are a BT UK Based specialist team (just like the BTCare Twitter and Facebook Team) who have a good reputation for solving customer problems.
Cheers
jac_95 | BT.com Help Site | BT Service Status
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X300 Order Nightmares, Worst Buying Experience Ever In My Entire Life!!

Hi,
So I am here writing to rant and also seeking assistance in this matter. I have been trying to purchase a X300 for myself for the past week and half only to have my order cancelled one after another. It started when I placed an order on 01/13/2009 and paid via my Paypal account. I had the Paypal account for over 8 years and have confirmed shipping address on file. On the 19th, I received an email telling me that my order was cancelled because Lenovo could not verify the funds. I called Lenovo immediately and the rep (A very rude guy with broken English) told me that my accoutn was identified as fraud... I was outragious at the time but immediately called Paypal. I was then told by Paypal that everthing was fine and that Lenovo still in fact has a pending hold authorization on the account. I called back Lenovo and was basically told that they don't care and if I am interested, place another order!
Since I really wanted the X300, I did place another order using my AMEX card. To make sure things will be okay, i called AMMEX to make sure that the transaction will go through if presented. I then called Lenovo to have them note the account to call me if there is an issues. After did all that, I received an email a day after saying the order was cancelled AGAIN!! Obviously, I immediately called back and asked to be transferred to a supervisor. The guy I end up spoken to then told me that everything has been cleared and you can now go place another order. I then did that only to find out that my account has been flagged and blocked!!! The guy must be on crack or something! I then called Lenovo (while trying very hard to be cool) and asked to be transferred to a supervisor again. After about 15 min hold time, a lady got on the phone and I immediately told her the whole story. The lady, who has a tone of "I don't give it a frack" told me that the credit card was declined and there was nothing they can do. I then told her that checked with Ammex and my account is in good standing with more than sufficient credit and and that THERE WAS NO TRANSACTION BEING PRESENTED BY LENOVO!! How would they know if the card is bad if they didn't even run it??!!! She then placed me on hold for another 10 minutes and then told me that the problem is happening because i was buying the laptop through the Contractor site (I do work for a company that has access to corporate discount). She told me that if i placed my order through the regular site it will go through for sure.
Okay, so here I am, being a sucker for the Thinkpad, placed another order through the regular lenovo site with a new user id (as the rep has suggested). That was yesterday... so guess what happend today??!! I got another email again today telling me the order is cancelled.
So to cut down the really long story short, I have been trying to get the X300 for a week and half. Being accused multiple time that my payment method are bad (They are not!!!!!!!) and had my account blocked. I had a total of 4 orders cancelled and I feel like I am jumping through hoops just so I can give them my money and beg the folks at Lenovo to give me a laptop... This whole experience has been extremely frustrating and insulting. Almost everyone I spoke to at the company have been non-helping and rude. What I can't get is that how a company like Lenovo, which apparantly don't know anything about customer service, can do business here is the US?
It is just sad that how Thinkpad has fallen to the hand of this company....
Message Edited by Shihx79 on 01-22-2009 01:28 PM
Message Edited by Shihx79 on 01-22-2009 01:29 PM
Note from Moderator: Please don't post the same message in multiple boards/threads as it splinters the discussion. Duplicate(s) removed.
Message Edited by JaneL on 01-22-2009 06:29 PM

Hi Mark,
Thank you so much for looking into this. So far I have called into customer service multiple times trying to get this resolved. I kept being transferred to a sales aget who keep telling me everything is fine now go ahead and placed another order. I even got one rep emailed me after the conversation asking me to put down his sales rep id so he can supposedly "track" my order. The order I placed on the 13th (2D9FRE), paid via Paypal was cancelled because it was said to be a fraudulent account. I then confirmed with Paypal that there is nothing wrong with the account and Lenovo still has a hold on the funds (this authorization hold was not cancelled until I called Paypal myself again on the 22nd). I then tried to order the X300 with my AMMEX cards just to keep on getting them cancelled as I've decribed on the 1st post. (Order # 2D9WYM, 2D9XD6, 2DA18R) I kept being told that the card is bad when it is not, AMMEX confirmed that there has been no authorization request from Lenovo too. I work as a consultant for a large banking/investment firm and needed the X300 due to its features and portability. I never imagined that I'd be treated like a fraudster, and despite that I've made multiple attempt to clear this.
This has been one really really frustrating experience as you can imagine. Again i appreciate you look into this and hopefully fix the issues (or at least, clear my name) for me.
Richard
Message Edited by Shihx79 on 01-23-2009 11:19 AM

Retina macbook pro, worst purchase experience ever

I bought my Macbook pro at the beginning of July. Specs were 2.6ghz processor, 512 drive with 16 gb of ram. First mac I ever purchased. Sold my windows laptop which had similar specs and had worked a charm but the enticement of the new pro was too tempting.
It took about 3 weeks for it to reach me.. not bad...
<That is where the nightmare began.>
Before I use a computer, before i trust it i like to stress test it. On a PC this is easy you just run pcmark for a few days if no fail, everything is great.
On a mac you run hardware test.. Ok... so I run it. Low and behold.. it freezes after a bit... Hmmm.. not much on the net about that... Try it again and it passed for 14 hours... ok..
That evening.. Go to use one of my hard drive.. The OS claims it failed.. Un repairable, copy what files you can... But.. 50% of the files are missing.
Ok.. well Im in good shape. I run 4 hard drives one is a raid 1 array. 90% of my files were backed up.
<This is where the monster comes in>
Suspicious I take my mac in to be looked at by a genius. The genius is astute and says.. well It passes all our tests if this keeps occuring we will replace it since it is brand new.
I go home.. And start using it... It eats another hard drive and fails the hardware test again. Ok.. I still have my raid array. I call them. Please replace this POS. Sure they say.. no problem its just going to take three weeks...
Three weeks.. But I work with my computer it is my life line.. Well it seems to work fine except it has assainated another hard drive.. But it couldnt take down the raid.. It tried, but the raid rebuilt itself. Safe.. I thought.
Fast forward one day. It killed my raid disk,
This computer, this peice of aluminum garbage is toxic. It is trying to destroy my life and I have to life with this thing for 3 weeks while I try desperately to juggle my hard drives reformatting and only leaving one online in hopes it will last a day, maybe two.
This computer is ruining my life.. Time to order a new one from the mac store? 7 days.. Time for me who waited a month only to get a destructive non-functional tool? 3 weeks.
Thank you apple for ruining my life with your assembled in china non-QC controlled data assassin.

There are some good points here.. thank you for the assessments ha ha...
Unfortunately I cannot go back to a Windows PC. It was a long drawn out decision to go to Mac and the reason why was.. Efficency. Even with lesser hardware the Mac offeres a smoother operator experience. And once you learn to navigate it it is quite user friendly.
It is true I am a Mac newbie but by no means am I a computer newbie. Macs have a huge amount in common with a windows PC and any/all operations I do I researched first. So - yes my initial drives were NTFS, but I installed an appropriate third party plug in to allow my Mac to read them, I then formatted the Raid array to a nonencrypted Journal format and one external to exfat just in case.
It is not a problem with mountain lion or mac usage. This notebook is a destroyer. A informational anarchist, firebombing storehouses of information. It kills drives swiftly and efficiently and if you try to repair them it garbles them.
One poster mentioned it was sheer folly to switch over to a new computer system without keeping my old one as backup. This seems par for the course because you shodl always have a back up however there were two reasons I did not do so
1) I got a good offer on my PC, tech changes so quick that the value drops monthly, not annually, to wait was to lose money and the macbook was expensive so wanted to cover some of the cost
2) I have NEVER had this computing experience before. I have had computers that acted funny, blue screened or otherwise failed and there was always the potential that such could corrupt a hardrive or a portion of the data if it was writing to the drive but I coudl not anticiapte actually been locked in a room with a cat that almost seems intent on eviscerating my data. The experience feels like I am literally under assualt. I also would not have expected that Apple, having shipped me a dysfunctional unit (Don't they run hardware test before shipping? Seems criminal to have this kind of QC failure) would make me wait three weeks to replace it. How is that justified when they ship new units in 1 week? I foudn the same experience previaled when I ordered my Macbook, because I ordered it earlier and they later updated shipping dates to 1-2 weeks form 3-4 weeks people who ordered after me were getting their computers before me even though I paid for priority shipping. It seems to me that their policies are more bent on making new customers happy rather then ensuring people who already purchased are happy.
That said with "generic" mac items its being great. My service with iphones and ipads have been excellent when they can just substituted things. It seems to be the customization process that causes the difficulties.

Copy+paste issues in Flash CC 2014

Is anyone else having trouble copying and pasting code in Flash CC 2014? I typically work with smaller code blocks and then merge them into a master file, but that requires copy+paste. When I copy, it appears to copy (paste becomes highlighted) but I cannot paste in any way into the code. it's not working between documents, and not even working inside a single document.
Am I missing something obvious? Any help would be appreciated.
- Just confirmed, switching back to Flash Pro CS6 works just fine with copying and pasting, as long as the content on the clipboard is copied from Flash CS6 and not CC 2014. I cannot copy anything from Flash CC 2014 into another Flash document.

It's in the code area, and I tried pasting it (didn't show anything) and then executing the code, and it didn't do anything.
I then tried creating a text area on the page, and went to the Edit menu - and "Paste Special" was the only available option. So I tried that, and it says "Source: Unknown Source" and the only option I have is to Cancel.
I then went into Flash CS6, and copied a line of code from that. I tried pasting it into the Flash CC 2014 actions console, and it did nothing. I then went back to my text area (still in Flash CC 2014) and it pasted the code in there fine.
So, it looks like I still cannot copy from or paste into the actions panel Flash CC 2014, which is what I need. But, maybe this sparks another idea? Thanks for your help, I appreciate it.

Flash CC 2014 brush pressure bug

Hi, I am using Flash CC 2014 and I have a problem with the brush. When I use the brush with pressure for tablets, it has a lag and the line doesn't appear immediately. When I use the brush with the mouse, it doesn't lag. When I turn off the pressure, the lag disappears. It happens no matter the amount of smoothing. The lag starts after a few minutes of starting Flash, and it goes away when restarting, but after a few minutes it starts to lag again. When slow drawing it does not represent a huge problem, but in fast drawing (like sketches), the lag is annoying and I can't see the drawing while making the line, only after a few seconds.
Please help.

Not supported? Are you kidding me?!?I
I have a Wacom Intuos5 Touch and use a Wacom mouse with it (in addition to the standard Grip Pen). My problem is worse than the original poster. I have this problem with both my pen and my mouse. The pen is in "pen mode" and the mouse is in "mouse mode," but the problem exists in both modes for both input devices (yes, I tested my mouse in "pen mode," it's not something I'd recommend).
I have no idea what to do about this. I work in 2D film/TV animation, and this renders Flash CC 2014 completely useless to me and my colleagues.
These were "drawn" with a mouse in mouse mode, and a pen in pen mode. The angle and offset of the error seems to depend on the canvas zoom level, but is otherwise random-ish, changing to a random angle, keeping it for a while, then changing it again. I run a multi-monitor setup, and when I move the Flash window from the right-side monitor to the left-side monitor, the direction of the offset flops. It always points up, and toward the center of my two monitors, as if it were a application scaling problem (Windows' DPI settings have been known to cause this kind of problem with some applications, but my setup uses 100% scaling so that shouldn't apply).
I suspected that the angle might have something to do with the rotation angle of my mouse (the Wacom tablet tracks that information), but couldn't get reliable expected behavior when I tested it out.
This whole nonsense reminds me of an error that plagued applications built using the Qt4 framework (such as the VLC video player), which had similar "hit area" problems for Wacom devices (pen and mouse) due to an improperly implemented pen input API (it was fixed in Qt5 by dropping support altogether and treating all input devices as mouse input), but I can't imagine that's what's happening here.
Of course, Flash is registering the initial contact point before flinging it across the screen, so it's a big mystery, and frustrating me to no end.

Flash CC 2014 Static text adding LOADS of KB to file.

Creating a banner ad for the first time in Flash CC 2014 and I noticed that the file size has increased dramatically (75KB+). Upon further inspection it seems to be that Flash CC 2014 is including the WHOLE font file for the 3 fonts used in my project (even though all text fields are static text).
HELP! Is there a setting I need to change?
I discovered if I go into each text line and break the text apart (twice so it's just the vector shape of each letter) the exported SWF is 37KB vs 114KB (when text is left alone). But that solution isn't really a viable option because it makes editing the file later difficult and a lot of reworking.

I did some comparison. 3 fonts in Flash CC and 3 fonts in flash cc 2014 and the difference was 80KB (flash cc 2014 bloating the file size).
Previously with flash and static text there was very minimal size added to a file when adding fonts. 2014 seems to be embedding the ENTIRE font or something.
Right now it's unusable.

Format code Adobe Flash CC 2014 Broken

I just upgraded from Adobe Flash CS6 to Adobe Flash CC 2014 and I noticed that Adobe changed how the "Format Code" command formats a Greensock code line (arrays). Does anyone have a workaround or solution?
The way CS6 formated a line of Greensock code (my preferred way):
TweenLite.to(mc, 1.5, {x:100, y:200, rotation: 360, ease:Expo.easeInOut, delay:1});
How it formats now in CC 2014:
TweenLite.to(mc, 1.5,
    x: 100,
    y: 200,
    rotation: 360,
    ease: Expo.easeInOut,
    delay: 1

Usually the easiest fix for something that CC does differently is to revert to using the version that you are comfortable with... CS6 in this case. Personally, I manage all the formatting of my code and don't rely on any built-in tool for it. Built-in coding stuff in my opinion is always a mess - as evidenced by any html page ever produced by MS Word.
I am not sure why you mention arrays since the formating only appears to have affected the Object that is defined as one of the tween's arguments. The way it is formatted makes it easier to read the properties of the Object. I wouldn't say it is broken, it is just done the way someone who writes the program decided they like it to be shown.

Flash CC 2014 (1308) crashes immediately after launch (creative cloud)

Flash CC 2014 (1308) crashes immediately after launch (creative cloud)
Singning out and in again does not solve the problem.
Thanks for any help.
Slyrs66
Short version of the crash report:
Process:
Adobe Flash CC 2014 [1308]
Path:
/Applications/Adobe Flash CC 2014/Adobe Flash CC 2014.app/Contents/MacOS/Adobe Flash CC 2014
Identifier:
com.adobe.Adobe Flash CC 2014.application
Version:
14.0.0 (14.0.0.110)
Code Type:
X86-64 (Native)
Parent Process: launchd [661]
Responsible:
Adobe Flash CC 2014 [1308]
User ID:
501
Date/Time:
2014-07-26 10:29:32.313 +0200
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 9B82629F-E84E-F052-F41B-A706B2ABE22F
Sleep/Wake UUID: D850A1E0-2224-409C-915A-BC420034053E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
My hardware:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 2 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E682, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Hello John T Smith & Mylenium,
I changed the rights in the folder /Users/[...me...]/Library/Preferences/Adobe
admin: read & write
user(me): read & write
system: read & write
everyone: read only
and inherited all rights to subfolders (small gear-wheel->preferences).
THIS WORKED!
Thank you both for your advice!
A.

Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwords... There's no way to open or run the file. And to be honest, I'm

Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!

I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens.

Flash CC 2014 fees associated with publishing an app on both android and IOS platforms

I have a client thats wants an app done, the app would best be created in Flash CC 2014 as it based to run like a book with buttons on each page for a viewer to click. The viewer clicks the button of thier choice on each page and at the end of the book if the score is over 1000 a bonus page will appear, if its under it will say try again.
Client needs this in both IOS and Android so I need to know the extra fees associated with this
my fee for creating ( I know)
Android certificate fee?
IOS developer fee 99.00 ( I know)
Did I miss anything is there a fee to go from Flash to AIR?
plz advize'
thanx'MD

matthewdee wrote:
Ok so , my fee and the Apple developers fee if the client wants to sell in App store or not, correct?
correct.
But NO android fee ONLY id developer wants to seek in lets say Google play correct?
there's no android license fee needed to develop for android. there's a fee to upload/list apps with amazon marketplace and google play.

Impossible to launch Flash CC 2014 - and worst CC experience ever

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