In Field Service Technician from Local Service Center

Thoroughly disgusted trying to reach the LOCAL service center to request they temporarily unmount the distribution box for this seven-unit apartment  complex. The owners are having new windows installed in all units and my unit is the last one. Unfortunately, Comcast's cable distribution box is right outside my living room window and it's preventing the contractors from finishing the window installation. Which means I will have to miss another day of work so that we can get this resolved (hopefully) on Monday. The tech would have to unlock the box and remove the two bolts/.screws or at least loosen it enough so that the flange on the new windows can be placed behind the distribution box and caulked..  Unfortunately Bangalore or Dehli or whatever Asian call center couldn't fathom that a) the purpose of this box is not solely tied to my account and that I shouldn't be charged for the service call, my service is working so why did I need a service tech? C) this wiring is in the walls so you'll have to be charged - no, it's completely outside of the walls and I can follow each cable to each unit ON THE OUTSIDE so again, not my service call.   I saw their vans in the neighborhood today so it would have been very simple if I had been able to contact the LOCAL service center. So now I have a ticket number for a FUTURE service call that I will have to fight Comcast over the billing of it to my account. Losing another day of work. while having everything boxed up so that the contractors can access the windows when they should be done this afternoon.  No, Comcast i do NOT want to answer a survey because you're negative numbers would not low enough for me to properly answer it truthfully. Yes, I could have driven the half hour to the service center.... IF I DIDN'T HAVE 3 CONTRACTORS RUNNING THROUGH THE APARTMENT.

It is not possible to call any local service center. So, unless one of the Comcast mods here offers to help, the box will not be moved.

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