Incorrect and inadequate shipping information for online orders

I order a phone on the evening of 9-28-11.  When placing the order it states 2 day shipping free.  I naturally think - I'm placing the order on Wednesday 9-28-11 and 2 days after that is FRIDAY 9-30-11 and I should be getting it some time in the afternoon.   But no ,  I get an email and it states I won't get the phone until Monday.   Somewhere in this picture, VERIZON does not understand what 2 days means.  They are always pulling this on their stuff, hiding behind their screens and computers.  Just a joke for servce. Don't believe anything for certain on their site - you will get screwed!!!!

budone wrote:
If you had read the details on two day shipping you would have seen what the cut off time is. It is the Learn More button
Lewisr13, yepper. And since I like details, I went looking for some for the OP.
I did not look for a 2 day specific rule, but right on the page for any free overnight shipping phone is a DETAIL button for overnght shipping and it states:
Free Activation & Free Overnight Shipping
Free Activation when you order online Friday–Monday!*Free overnight shipping when you order any device online Monday–Friday! Some customers may need to select Overnight shipping option in drop down and enter promo code FREEOVERNTat checkout**Signature will be required upon delivery.
*Free Activation ends Monday 11:59 Pacific Standard Time. A credit will be issued to your account within two billing periods to offset Activation charges incurred at check out. Free Activation is not available for Prepay phone purchases.
**Free Overnight Shipping is available for purchases placed on VerizonWireless.com within the U.S. only, excluding Alaska and Hawaii. Orders placed by 4:30 pm local time Monday – Friday excluding holidays will deliver by the next business day. (Orders placed after 4:30 pm local time on Friday and before 4:30 pm local time on Monday will deliver on Tuesday.) Subject to credit authorization, verification and inventory availability.
What do you mean a refurbed phone for a warranty or insurance replacement??? It can't be right!  Yep just like when you wreck your car, it gets refurbed. But with phones you do not need to wait as long. When will they learn???

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