Incorrect printing of double sided pages on Officejet Pro 8600

When I print a document (generally from MS Word 2010) and ask it to be printed on both sides, the HP8600 gets it wrong!
(I had the same problem with my previous Officejet 8500). It prints page 1 on the first page BUT it prints page 2 on the next piece of paper on the same facing side as for page 1. So the back of page 1 is blank!! This is quite frustrating as I often want to print a long document on both sides of the paper and get the pages correct! So all the ODD pages are on the facing side and all the EVEN pages on the rear. The 8600 doesn't do this, nor did the 8500. I think when I print it using the Adobe reader and PDF documents it gets it correct. So it may be an inter action between Word, and the HP 8600 driver etc... Any ideas to correct this. I have only had the printer just over 4 months.

I used a Word document that was 3 pages long and printed it from MS Word 2010 and it printed incorrectly (page 1 on sheet 1 side 1, page 2 on sheet 2 side 1, page 3 on sheet 2 side 2). Then I saved it in PDF and printed from Adobe Reader and it printed correctly. But I noticed that Word printed it in reverse order whereas Adobe printed in normal order starting from Page 1. So I looked in Options/Advanced/Printing in Word 2010 and there was a box for Print pages in reverse Order that was ticked. So I un-ticked this Print pages in reverse order and re-printed from Word and lo and behold it printed it correctly! It looks to me as if Word has a 'bug' (sorry MS undesired feature) that when printing in reverse order sometimes gets the pages incorrect. It is useful when printing long documents to print them in reverse order as they are in the correct order with page 1 on top. But eh oh I will leave this off and see whether the problem disappears. But many thanks for your interaction and getting me to investigate. 'Praise the Lord' for forums.

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"Try Selecting a Different Printer or File Type" Error - iPad2 - Officejet Pro 8600 - ePrint error

Greetings...
I just got an Officejet Pro 8600 and I've been trying to get web pages to print using HP ePrint from my iPad 2 (iOS 7.0.6). I go into the ePrint app, go to web page of choice, and then click on my printer option to print. It renders on screen and then throws out the following error:
"Try Selecting a Different Printer or File Type" "Officejet Pro 8600 [5124FC] doesn't support this file type."
I can use ePrint from the iPad to print pictures from camera roll.
This only is problematic when I try to print web pages (I tried amazon.com for test).
I have no problems doing this from my iPhone...only the iPad.
I've tried rebooting device and trying again....same thing.
Anybody know how to fix this? I really want to be able to print web pages from my iPad.
Thanks in advance...
Possie

Hello Possie,
Thank you for the update. I have to say I'm surprised and disappointed that the uninstall and reinstall did not resolve the issue, especially since you can print the page from your iPhone.
I have spent some time researching this and working with my colleagues in HP's Cloud Services and we have a couple of suggestions/questions.
Do you get the same error when you try to print the web page using Apple's AirPrint feature?
Please ensure the iPad is connect to your home wireless network and try to print again.
Please try changing the settings in the ePrint app before printing the web page. Please ensure that the paper quality is set to normal (see screen shot below) and that the paper size is set to letter (see 2nd screen shot below).
Please let us know how it goes.
Regards,
Happytohelp01
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How do I print 4x6 photos on an HP Officejet Pro 8600 Plus via Windows Photo Viewer or Gallery

Dear Experts, I've got an HP Officejet Pro 8600 printer with just one paper tray in which I loaded 4x6 photo paper.
The printer was purchased in January 2014, the latest drivers are installed. Now I would like to print a single 4x6 photo using Windows Photo Viewer or Gallery.I loaded the 4x6 photo paper into the tray as indicated by the little icon labeled 4x6in, so I suppose I got the HW part right. It's just the SW part which gives me a hard time. The available paper size options in Windows Photo Viewer and Gallerydon't include photo paper sizes, just the standard paper and envelope sizes.Hence I checked in the HP Printer Assistant in "Set Preferences" what kind of paper sizes are available, and there is exactly the same list as proposed by Gallery, missing photo paper sizes. So I guess Gallery just picks the sizes from the driver and ther are no photo paper sizes. This is an issue because I prefer to print from my PC using Win 7 or Win 8 and not from a SD card or a USB stick. Any help is very welcome, thank you in advance!

Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6, 5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats you are limited by the driver to what is typically available in an office, in this case: A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

Printing from Motorola Xoon tablet to Officejet Pro 8600 Plus via Android ePrint app

Hello!
My Officejet Pro 8600 Plus printer
- is connected to my Laptop (Win7 64bit) via USB cable
- is connected to my router via WLAN
- is configured to use ePrint with a registered mail address
My Motorola Xoom tablet3
- has Android Ice Cream Sandwich 4 installed as operating system
- has the HP ePrint Home&Biz app installed
ePrint
- ePrint app is configured
- the app identified/shows my printer as it should
- I successfully registered to ePrint on the HP website
- I am using a registered mail address for connection between app and ePrint online
As soon as I select a document on my tablet and try to print it,
- the app shows up a "rendering document" message for a short time
- a preview of the document should show up, but it doesn't!!
- I can see the selected document as "pending" print job
- no documents will be printed
- pending documents can't be deleted and remain in the tablet's display
So, I desparately need help! Why does my printer not receive or print the documents from the Xoom tablet?
Thanks a lot for your help!

I understand that It was not a problem with the connection. When dealing with wireless networks, it is always a good idea to set a static IP. It makes things more stable. The reason I told you to enter Google's DNS was not to connect you to Google. All a DNS does is create a pathway to the internet. Once any device finds the internet via the DNS it then goes where it is supposed to. It just uses the DNS as a referance for the internet. Web services should work fine with your router DNS, I have just had more success using Google's public DNS.
You never mentioned wether you did all the power cycling that I asked you too. I know it does not make sense, but power cycling everything on the network so it can all reconnect fresh, solves most issues like this one. However, if you have power cycled everything and you are still having issues, then try removing the Xoom and the printer from the network, and reconnecting them. Sometime, you have to completely remove the printer and mobile device from the networks and reattach them before they will comunicate.
If none of that works, you may need to call the cloud services department to have them take a look at the issue. You can find the number by logging into your ePrintCenter.com acount and looking under the help section. When you get an agent on the phone make sure to tell them everything you have done, so they do not have you do the same steps. Honestly at this point if it is not working the next step is a semi-full reset, which will cause you to loose your ePrint email address, as well as reset everything back to factory settings on the printer. I am not allowed to share how to semi-full the printer via the forums, however the phone agents can walk you through one.
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What other hp print drivers will work with the officejet pro 8600

I have an Officejet Pro 8600 and like many others here, I am having a problem printing a custom size envelope (6x9). I did find that I can use the drivers for a deskjet 450 and setup my 8600 using those drivers. However, the 450 6x9 does not have a portait option in the layout.
My question is, what other hp print drivers will work in the 8600? I'm hoping one will have a 6x9 portrait layout?

Cheetah12 wrote:
Hello wingcheck,
Welcome to the HP Forums!
I understand you're receiving a problem printing a custom envelope size (6x9). You did state that you installed a Deskjet 450, but it doesn't come with a portrait option. I will do my best to assist you!
First, I need to find out your operating system on your computer? Windows or Mac?
If you have a Windows computer and using this Deskjet 450 driver, have you checked Devices and Printers on your computer to see if you have this portrait option:
1) Right click on the Deskjet 450, then click on Printer Preferences
2) Very top you should see a tab called "Finishing" and look for Orientation
3) You should see portrait, landscape, rotate by 180 degrees or mirror image.
4) Let me know if you don't have this option on this post
If not, then I would recommend installing a Deskjet 9800 to see if you have this option. Please follow this HP document on Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection. When setting up this custom size, change the paper type to "Other Specialty Media". Please post your results, as I will be looking forward to hearing from you. Have a great night!
Hi Cheetah .... I don't have access to my printer at the moment due to travel, but here's what I have right now. My operating system is Windows 7 64. That's not much, but it is a start. I will have the additional information for you in a day or so. Something else I discovered in the user guide, which I didn't know, is that each tray will only handle specific media. So, when I print envelopes, I will have to use Tray 1 in order to do so.
Now I do have another question for you. Can I have installed, 2 different sets of print drivers at the same time without it causing a conflict? I'm assuming the diffenent driver will simply show up as a different printer in the listed printers, right?? Any way, thanks for your quick response, and upon arriving home, I will follow your previous suggestions. I will also keep you posted as to my success or failure.
Thanks
Paul

EPrint Apps, printing Preferences on an HP Officejet Pro 8600 wireless prntr

I have a fabulous HP Officejet 8600 series wireless printer that is connected to my home network. It works beautifully and efficiently! So far, I've had no issues or problems with it, except for one little tweak that I would prefer to adjust if it is at all possible. Can I set the print preferences so that when my Apps are printed (either as a scheduled app, or printed directly from the screen on the printer itself) so that they will print on BOTH SIDES OF THE PAPER??? And/or in DRAFT setting, with print on both sides, and with multiple pages per sheet?? I like to use these settings as often as possible to save on paper and ink and the like. I usually only use the optimal print preferences when its time to produce an essay for school or a flyer or something like that. If anyone can assist me, I would really appreciate it!! And... I hope that my question makes sense ;D!!! Thank you!! Jenni

Hi Jenni welcome to the forum
As I was checking on the properties and cannot find a way to accomplish this. I will do more research and reach out to some peers if I find someway to do this, if I find a way, I will let you know right away. Jenni this will be a good suggestion to make and comming from a from a valued customer HP will put a lot of weight on it. If at any time you need or want to to get the latest information on the latest news in regards Eprint visit Eprint News.
Hope this answer your question;
RobertoR.
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Can I print to my new wireless HP Officejet Pro 8600 printer from a Droid?

Setting up my Droid phone to print to new HP 8600 printer thru wireless. Does is work on a droid? Or do I have to go thru a printing app (MOTOPRINT) ?
thank you Cindee

Here is the link
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Print-and-Scan-from-IOS-iPhone-iPAd-an...
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Printing wirelessly from laptop but can't print from iPhone or iPad to officejet pro 8600

I can print wirelessly from laptop but printing from i-Phone has stopped working. It locates the printer and says it's "sending to printer" but nothing happens on the printer. I have shut down i-phone and rebooted computer but it's still not working.

You might want to check this: Apple Mobile Devices (AirPrint): Document Does Not Print or is Stuck in Print Queue

HP Officejet Pro 8600 Duplex Printing Not Working

I am running Windows 7. Duplex printing is not working on my Officejet Pro 8600. It has worked in the past, but I cannot get it to work now. I have reset the printer and restarted by laptop. I have not made any changes that should affect the duplex printing. Thank you.

Hi there beachlover.
Hope you are doing wel and welcome to the HP forums;
The Hardware Diagnostic tool can help you find common hardware issues and in most occasions fix them Give it a try by going to this link www.hp.com/go/tools Let me know the results and include any errors that the utility finds
I will try my best to help you .
RobertoR
▼
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Officejet Pro 8600 not able to be set as default printer

I've just installed the Officejet Pro 8600 on my wireless network. It was added correctly using WPS andindicated no problems found on the wireless network test results that the printer did. All items were listed as 'PASS'. It is showing up in the device and printers on my Windows7 64-bit machine. When I right-click on the printer icon, it does not allow me any option to set it as my default printer and it also doesn't show up as an available printer from any application to print (like from MS Office). The device driver was auto-located by Windows, so there is also no option for me to update it. Anyone have a solution for what I need to do to get the printer available to actually print too?? Thanks.

Hi,
I had a smiliar problem for the same printer that I bought just yesterday.
Despite numerous troubleshooting tasks, I was still unable to make the printer my default one.
I tried
- switching from wireless to USB connected
- uninstalling and reinstalling
- cleaning registry entires as directed here:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/Cannot-Set-HP-Officejet-...
- running troubleshooting wizards and more...
So... after yet another re-installation, I went here:
https://h30495.www3.hp.com/help/about
and clicked on Printer Support under Additional Help (down at the bottom)
- choose North America
- choose HP Support - United States (English) --> Product Support and Troubleshooting -
- now - here - IMPORTANT - http://www8.hp.com/us/en/support-drivers.html :
DO NOT Enter a product name/number
- but choose
Or automatically find your products and solutions - click on START button
you may need to ALLOW your antivirus software to scan your computer and after a minute or so you will get a response like this:
1 HP products were discovered
»HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Serial Number: Product # here Product Number: Number here
Now got to Start - Devices and Printers and RIGHT CLICK on the HP printer device and choose Printer Properties:
The GENERIC NAME "HP Officejet Pro 8600" needs to be replaced with FULL NAME of your printer:
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Click "Apply" - click OK
Now make your printer DEFAULT
GOOD LUCK!

Air print on iPad does not connect to officejet pro 8600 plus

My macbook prints fine wirelessly to our hp officejet pro 8600 plus with an arris TC862 router. IPad, however, will not. Is there an easy fix that will not disrupt my computer's wireless connection because I did not find it easy to set up, so don't really want to redo that connection. bluetooth is off and ipad and printer are on same network.
Thanks in advance!
Hull1968

Hi,
You may have already tried this but try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.
Other things to check would be that there have been no recent changes to the wifi password.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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--Please mark the post that solves your problem as "Accepted Solution"

Hp Officejet Pro 8600 Premium - wireless home network printing from multiple devices

We have a wireless home network with several desk tops, lap tops and tablets using the network for internet access. There is only one printer in the home, our hp Officejet pro 8600 Premium. Right now everyone who has access to the network can print. We want to prevent printing from specific devices while allowing printing from others. How do I password protect the printer so that only certain devices may print? Or alternatively, remotely prevent devices from printing?

Well this is a little tricky. You have a 'home' network so we assume you want everyone to print went they want. If you are talking about 'guest' that come over and use the printer, the best thing is to get a router with a Guest Network which isolates your home network.
That being said there is no 'password' you can put on the printer , however you can add security.
Start/Devices and Printers/ Right click on your printer and select Printer Properties , select the Security Tab. Now you can set security.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Hp officejet pro 8600 scanner cut of part of my document

Morning
Need urgent help , I brought this printer for the reason of scanning documents double sided /multi age . When i do it cuts off the bottom of every page , I use this to send legal dcuments to clients so this isnt acceptable . Is there a setting i need to change , These pages are A4 size please help me

Hi Donnanz,
If you click on this link, it will tell you which operating system you're running and from there, I can find the driver and software for you that you will need for your computer and printer.
What's my Operating System?
Another option for you, would be to click on this link to get to the driver website, select which operating system you are running and from there you can find the printer software and driver.
HP Officejet Pro 8600 e-All-in-One Printer - N911a Drivers
R a i n b o w 7000I work on behalf of HP
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HP OfficeJet Pro 8600 - Text Gray not Black - HP Utility Crashes - Hundreds of Ethernet Messages

I bought an HP OJP 8600 for home use, hoping for quality and speed, and little intervention on my part. Using the printer from both an HP Windows 7 Laptop, and a MacBook Pro OS X 9.5, but mostly the MacBook Pro.
I recently started working ten hours a day and weekends at home. I am printing a lot of letters for business and for work.
I've got a bit of color blindness toward pastel and light colors, so I always have my artist daughter double check my work when necessary.
Both of us were looking at a letter I received from a state agency and then looking at my reply letter from the 8600. The letter from the agency had dark black, clear text. By comparison my letter looked to have "thinner" text (even using the same font the agency selected) and the text in my letter is noticably gray by comparison. I get the same results on both computers.
I double checked all the settings, made sure the print quality is "best" and I even use 98 brightness paper.
The "HP Utility" made by HP for the MacBook Pro is almost useless. The HP Utility fills up my folders with CRASH reports, is always running, and the Activity Monitor always shows the "HP Utility" using some unexpected extra amount of CPU.
With the poor wireless radio on the OJP 8600 I finally shut it off, and connected the printer by ethernet to the router. But while looking for computer performance problems I used a packet sniffer on the connection. I found about 40 HP OJP 8600 messages a SECOND sending the same routine information over and over and over.
My warrenty is up in December. Do I let it expire and junk the printer? Or is there a fix for some of these problems?
I appreciate any suggestions, but please, tell me it is a suggestion if it is. If you haven't tried it and found it to work please don't tell me "here is a solution."

Hello @UThrewError ,
I have read your post as well as your post and thread history. I do have a suggestion for you, in regards to your "quality" issues with your print outs. I would suggest to you, to try the steps listed in this certain guide below to see if the steps help with the quality.
Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer
If they do not help at all, and to add to the history of issues you've experienced, I would next suggest calling HP technical support directly. My reason behind that would be, if the printer is coming up to the warranty end period, and you have had ongoing unresolved problems with the printer, and presently print quality troubles, it's best to have a technician hear about it. If they see fit an in-warranty replacement, they could make that happen with you before the warranty expires. I will leave their contact info below if you decide to call HP.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Best wishes to you, thank you for visiting the forums
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Labels HP Officejet Pro 8600 & labels

I need a little bit of help. I am setting up my office at home; my I.T. consultant was so helpful and he installed the H.P. kit two days ago.
I do need to use the postal service from time to time, so I write, print and post letters and other correspondence.
I need to print labels for the addresses, but I cannot find any reference to printing the labels on the guide or on the machine.
Any thoughts? Any support out there?

Hi Rich,
I think Goldenrocket is coming from the same position as me; not what software should I use to print labels, but does the HP Officejet Pro 8600 handle label stationery? My old LaserJet had a separate paper stock setting for labels, but the print driver /user interface for the 8600 does not mention label stock at all. Having seen the results of running label stationery through printers that don't handle it, I'm always cautious about just slapping in some labels and hoping for the best!

Incorrect printing of double sided pages on Officejet Pro 8600

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