INDEX Corrupt files and chkdsk INDEX

Hello everyone, resident furball here...
I'm starting this new thread as an index to the now infamous 'Corrupt file requests chkdsk' error that many folks are experiencing, both here on Discussions, and over at iPodLounge.
Those of you encountering the following error:
iTunes: itunes.exe - Corrupt File. The file or directory \iPod_Control\Device\<?????????> is corrupt and unreadable. Please run the Chkdsk utility will hopefully find these links useful in providing you with the lowdown on the situation.
Our multi-part Consolidated Summary on the issue
Part 1: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST", 08:46am Feb 2, 2005 CDT
Part 2: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #1, 08:48am Feb 2, 2005 CDT
Part 3: Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #44, 04:27pm Feb 14, 2005 CDT
Apple's Knowledgebase article on the issue
http://docs.info.apple.com/article.html?artnum=300554
and my thoughts on it: Da Gopha, "iPod.exe" #5, 06:12am Feb 14, 2005 CDT
A novel solution to preventing Deep Sleep
JimUK69, "SUMMARY: Corrupt file requests chkdsk :REPOST" #77, 04:26pm Feb 25, 2005 CDT
iPod Updater 2004-08-06 providing bug-free 3.0.1 firmware /and equivalent firmwares for other non-Gen4 iPods
Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #4, 12:03pm Feb 2, 2005 CDT
Rolling back the firmware without Restoring
(NB: only for the computer-literate) Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #5, 12:17pm Feb 2, 2005 CDT
iPod Updater 2005-02-22 does not help
Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #67, 05:22am Feb 24, 2005 CDT
Apple are still working on it as of Mar 1 2005
Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #87, 07:13am Mar 1, 2005 CDT
The iPodLounge discussion
http://forums.ipodlounge.com/showthread.php?s=&postid=420956#post420956
These links take you to the sections that are directly relevant. Whilst the first post may appear to be the same for each link, scroll down the page a bit to get to the appropriate information. I hope Apple will have a solution for us before I need to re-consolidate the consolidated summary (again). Please use this page only as an index to the summary. To keep things tidy, direct technical queries should be posted in the summary, and not in here please. Many thanks to everyone for their continued efforts in dealing with this problem.
Kind regards,
Gopha

Thank you for the tip Paul.
However, a few comments if I may:
1) Any form of file recovery, chkdsk, Scandisk etc etc is only a temporary solution, because this issue is triggered by deep sleep. So you can fix the thing, but as soon as you hit Deep Sleep, it'll come back.
2) The Scandisk option is fine for verifying the Pod, but takes a very long time, runs the HDD continuously, and in the end achieves nothing more than can be accomplished by the chkdsk at the command prompt, or a soft reset (as I have tested) for this chkdsk error. However, for verifying the actual structure of the iPod it is good.
3) Defragging the iPod is a much disputed topic. Whether it's actually any use for the music is unknown. I know a few people who do indulge in a big of defrag from time to time, but I've yet to have a report from anyone saying that it helps in any way.
Overall, Scandisk (with both of the Fix File System and Recover Bad Sectors options checked), followed by Defrag takes a whole lot longer than it would to Restore the Pod using iPod Updater. The Restore has the added benefit of freshly reinstating the operating system, which Scandisk and Defrag do not do...
chkdsk also takes a fraction of the time that Scandisk takes.
Kind regards,
Gopha.

Similar Messages

What is a "corrupt file" and how do I get rid of it?

Thank you in advance for taking the time to read this and (hopefully) offering a solution! At the end of this past March, I purchased a new ASUS E4109 from Best Buy. It has been working great until 2 days ago when I turned it on. The black screen popped up stating that Windows had failed to run and I needed to install my installation disk (did this come with my laptop?). It gave the options of retrying in normal mode, safe mode, safe mode with networks, etc, etc. When I was finally able to load it in normal mode, it immediately told me I have some sort of corrupt file and need to run "CHKDSK" to repair. Hmmmm for starters, I dont even know what that means. Anyways, the bottom line is that something is wrong with it and I cant seem to figure out how to repair it without making another trip to BestBuy. I would SO greatly appreciate any suggestions to repair, as well as why this happened in the first place. I dont download anything out of the ordinary ( that I know of!) and I cant imagine what could have happened. PLEASE PLEASE PLEASE help me if you can.... it's a huge upset that I have a brand new laptop I cannot even use at the moment. I sincerely appreciate any help, suggestions, advice!! Thankyou, Whitney

ASUS laptops do come with recovery discs. There should be two of them labeld as such.
To do a disc check, open My Computer, right click on your C drive and select properties.
Click on the Tools tab, and then check box "Automatically Fix Errors" and click Start. You'll most likely have to restart your computer for it to finish.
Corrupted files can be caused by a lot of things, most commonly not shutting your laptop down correctly by just holding the power button. Viruses can also cause them but we'll go with the assumption that's not it for now.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Please help! My Itunes says corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling so I moved it to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I can't delete or open to close it, what do I do

Please help!
My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..

It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

I purchased a song that is a corrupted file and won't download - how do i get that song or get a refund as i already have been charged

i purchased a song thats a corrupted file and won't download - how do i get this song or get a refund as i have already benn charged ?

http://support.apple.com/kb/HT1933
Regards.

Strange noise and corrupted files and trouble fixing

hi. forgive me if someone's answered this already, but my eyes are bleeding reading through all the comments without finding a fitting answer. my ibook g3 dual usb has been great all these years. every once in a while i get the "unable to mount" question mark folder at startup and have been able to fix it using the disk utility first aid stuff that came with my computer. but i've also had trouble in the last few years with corrupted files paralyzing my computer anywhere from a few seconds to hours till i have to force shut down. when my computer comes upon a corrupted file it starts making this slight whiny grinding noise that happens as a series of noises - like eeeer eeer eeer eeer eeer - over and over. it immediately stalls all functions of the desktop/computer.
this last time, it happened while downloading a .pdf. unfortunately, after force shutting down, i got the question mark folder when i started back up and none of the utilities or norton disk doctor have been able to fix it. i tried running the hard disk testing utilities and disks, and it keeps saying the hard drive is fine. but whenever i run disk recovery with norton i suspect it comes upon corrupted files and starts with the grinding noise. i'm trying not to completely reinitialize the hard disk until i know i've tried everything. i just want to recover a few things, but i don't know how to isolate the corrupt files to trash.
under the repair function of the disk first aid, it says theres some kind of pdef problem or something, and that it cannot repair. DOES ANYONE HAVE ANY IDEA WHAT I SHOULD DO!!!! P L E A S E. i feel like i've tried everything, including the custom loading of softwar install....
thanks

Hi, and welcome to Apple Discussions.
The iBook would have come with the first version of OS X (likely OS X 10.0.3) installed on it. Using Norton DiskDoctor on any hard drive that has an OS X volume on it can actually cause hard drive corruption. DiskDoctor also reports the OS X files as "errors," so any "errors" it reports are not to be believed (although, as I said, using it can actually create corruption).
Could you please report the exact message you get when trying to repair the hard drive using Disk First Aid from the Install CD?
You may want to try a command-line method called "fsck" (for "file system check") to attempt to repair the hard drive. To use fsck, you have to run it from the command line. Unlike using your trackpad to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. To use fsck:
1. Start up your computer in _single-user mode_ to reach the command line.
2. At the command-line prompt, type /sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it will display this message if no issue is found:
** The volume (nameofvolume) appears to be OK
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
*** FILE SYSTEM WAS MODIFIED ***
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
Your computer should start up normally and allow you to log in.
(This information is from the Apple Knowledge Base article entitled Resolve startup issues and perform disk maintenance with Disk Utility and fsck.)

Unix Executable Files and VLC index.dat file -Samsung Digimax S800

Hi and thanks for any enlightenment in advance .
I got my new iMac in January and it's great . I'm using it mostly for games iWeb and pro apps like Logic . I continue to use my trusty old eMac for email and internet chores .
I was preparing to install Finale today and noticed the installation DVD had Adobe Reader 7.0.8 this led me to check "Adobe" with spotlight to make sure I already had it (I do) and I discovered a folder for Photoshop 7 settings so I looked to see if I had Photoshop (I don't:( ) , but I did find a folder titled Photoshop7 containing three files 2 Unix Executable Files titled AAAAAAAA2 and AAAAAAAA2M and a VLC index.dat file .
"Command I" tells me they are all 4KB and were created March 4 2007 and are located at Library/Application Support/Adobe/Filebrowser .
I think this was the time I was trying to get my new camera (Samsung Digimax S800) to download a movie . It didn't work and I have given up trying .
So my question is , " Can I delete these "
iMac 2.33 GHz- Powerbook - eMac Mac OS X (10.4.8)

Hi terence
Would I have any other adobe apps that came with my iMac besides Reader 7.0 ?
I appear to have opened a can off worms trying to open Adobe for the first time .
http://discussions.apple.com/thread.jspa?threadID=978019
iMac 2.33 GHz- Powerbook - eMac Mac OS X (10.4.8)

I've picked up a trojan. Neither norton or superantispyware can find the source. when i delete the "ad" files and the index.dat file in user/appdata/roaming/microsoft/windows/cookies and cookies/low they come back the next time i start firefox

The "ad" file names look like they're randomly generated. They look like n6sxx8t5.dat and 038prmz7.txt. I get one for every pop-up ad that is generated. That pop-up ad is generally related to the type of web page i'm on when it triggers. it only occurs once per session. what i don't know is if it is also trying to capture any data i'm entering.
like i said, i've deleted the text and index.dat files, but they keep coming back.

Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
* https://support.mozilla.com/kb/Searches+are+redirected+to+another+site
If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.

Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D.

External hard drive, error -36, corrupt files and slow transfer speeds

This is a long post but stay with me.
I've got an external 250GB Lacie drive connected to my 24" Intel iMac via Firewire 800. I have approximately 80GB worth of files (including my iPhoto library) on the Lacie that I'm trying to move over to my iMac but have run into some frustrating problems.
Overall, transfer speeds are erratic – fine at times and SUPER SLOW (5 minutes to transfer a 3MB file) at other times. At first I was transferring entire folders, but after always getting errors (error -36 to be exact), I was having to transfer individual files. This works fine as long as the files aren't too big (which makes the transfer speeds SUPER SLOW) and not corrupt (which gets me an error -36). Is my Lacie crashing on me? Is there any hope?
Here's what I've done to try and salvage my sanity with no resolve to my problems (not exactly in this order):
1) Ran Disk Utility to repair Lacie. Everything came back OK
2) Ran Disk Warrior on Lacie. Found a handful of bad items that Disk Warrior was able to repair. Had Disk Warrior replace the old directory of the Lacie with the new directory.
3) Ran Drive Genius: Raired and Rebuilt the directory, did an Integrity Check (came back OK), attempted to Defrag but could not because of errors to the drive, did a Scan for bad blocks (which after running for 3 days! it was only 20% complete and had found over 150 bad blocks, at which point I quit to try something else)
4) Checked that my Firewire cable was properly connected and replaced the older one I was using with a brand new one.
5) Disconnected all peripherals except for keyboard, mouse and Lacie.
6) And at times, even viewing a file on the Lacie has caused my Finder to crash, requiring a restart of my iMac.
I'm sure I've left something off I've tried but you get the idea.
I've read that maybe I can transfer my files using Terminal. Yes/No? Does this bypass any corruption the files may have?
What about creating a second partition on the Lacie and moving files over to the second partition? Does this solve anything? I don't know anything about partitioning so maybe I'm talking crazy.
I've also read that iPhoto tends to corrupt files which makes me hate iPhoto, and myself for not backing up.
And I've read a lot about error -36's and none of it sounds good so I'm just hoping that someone might have other suggestions for me to try and save my files (especially my iPhoto files which include baby pictures that if I lose, my wife will kill me).
So if anyone has any ideas, let me know. Please. I'll try anything.

Hi Aaron Thompson-
I am fairly certain you have a bad power supply brick to the LaCie drive. This is a hard problem to troubleshoot as generally when the bricks go bad they do so slowly and the drive appears to power up and stuff but it just doesn't work.
If the drive is under warranty LaCie will replace the brick at no charge. Otherwise they sell them for around $20US on their website.
Luck-
-DP

Why is it when i plug my iphone in to sync it says corrupt file and wants to restore my phone back to factory settings its happened five times now.

Why is it when i plug my iphone in to sync,i get a corrupt file message cant sync.It wants to reset my phone back to factory settings and i lose all my phone.It has happened 5 times to me now.

well, you probably have a corrupt file as the message indicates. You will need to reset your phone back to factory settings as indicated.
If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
Best,
GDG

Corrupt files and RAM upgrade

I have been having trouble with some corrupted Files in Aperture and after reading some discussion groups I was led to beIieve it might be a hardware problem and not just a software bug-some people experiencing similar problems traced it back to bad RAM. I performed a Hardware test w/ the Mac OS start-up disc. The results indicated this error code:
**Error*code***Error*code**2MEM/104/4:DIMM2/J13
Can anyone help me here? Does this indicate there's a problem w/ the RAM in my DIMM2?
I'm running a Dual 2 GHz PowerPC G5, OS 10.4.9. Quite a while ago I added 2 1GB RAM modules tro complement the original 512.
Thanks-
Bob
G5 Mac OS X (10.4.9)

Where and what did you buy exactly? and yes, you might want to remove the memory, zap the pram/nvram while doing so, rerun Apple Hardware Test. Contact Apple Care and the RAM vendor.
Sometimes two different sets of RAM won't get along, sometimes it will after moving or swapping RAM slots. It could be the chips have slightly off timing or voltage.
Obviously no one wants to run with just 512MB, and it was okay until recently. It would not be the first time that an OS X update also makes better and more use of available RAM to improve performance, and have trouble (soft memory errors or worse, k/p) with "marginal RAM" if I fully understand the MacInTouch: Bad RAM Report.
Try without the 2 x 1GB, try with JUST that (in the first pair of slots) also.
And run AHT and Memtest when you install RAM or make changes.

When installing iTunes and extracting the files with Winrar I get corrupted files and cannot complete the download why is this?

When I dont extract the files and go straight to the installer it says that the download was inturrupted and to try again and it wont work any of the times I try.

Try clearing your browser's cache before downloading again, or try a different browser, or download the installer on a different machine, check it with Winrar or 7-Zip, then put it on a memory stick to take back to your own computer.
You may find the direct download links and other information in Troubleshooting issues with iTunes for Windows updates useful.
tt2

Corrupt file and iTunes not recognizing

Okay. This is going to be long. My friend wanted me to put some songs on her iPod Nano (1 GB first generation). I did it once before and everything worked perfectly, but this time, I was uploading songs onto it, and all of a sudden there's this 'Uknown error' message. Then iTunes disconnects it. I reconnected it, and it wouldn't let any songs be put onto it and all the songs were erased. I tried to restore it (And as far as I know I have the latest version of iTunes), and after I did that, iTunes doesn't even recognize it anymore, and in the bottom right corner of my toolbar on my computer it says That my iTunes and Music folder on the ipod is corrupted and that I should use the Chkdsk thing. I used it, and nothing happened. I'm really confused now. Anyone else run into this kind of thing?

It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

Is there a software that will detect corrupt files and notify me?

A back up does no good if a file becomes corrupted, then the back up starts saving over the good file with a corrupt one! How can I know if a file has become corrupted with out opening it? I have thousands of files. Is there some sort of scanner I can run daily to make sure my files will open when I need them. Thoughts? Thanks so much!

Well, what does "corrupt" mean?
Exactly. In other words, "file corruption" is a very broad, generic, and catch-all term. Sure, there are utilities which can continually or periodically scan disks and automatically alert the user (and sometimes even correct) the kinds of "corruption" that pertain to the disk data tree which records and organizes the writing of files to your disks.
But that's an entirely different thing from the kind of "file corruption" that is specific to a particular software and its native file formats. A FileMaker database, for example, can become "corrupt" due to things ranging from bad practice to momentary network outage. The on-disk "file" itself may be perfectly fine, but its content just doesn't entirely "make sense" anymore to the application. That's why many applications (FileMaker included) provide their own built-in file recovery tools.
You can open a native AI file (or most any application-specific file) on your computer with a text editor, make some text edits in it, and then save it. Doing so can wreck the file in terms its usability in AI; but all the while it will likely be a perfectly valid file in terms of "a file on disk."
So assuming you're talking about the kind of "file corruption" which AI users frequently complain about when a file suddently can't be opened, or throws up some alert, I doubt you will find a background utility specifically designed to test the AI-native integrity of AI-native files.
JET

Artwork Import Corrupts File and Does Not Show in iTunes

I recently loaded some files into iTunes that I received as MP3s. After importing them, I attempted to add artwork. The artwork showed up originally, but everytime I went back to play the song, the artwork would disappear. And, each time I attempted to add the artwork, it caused the song to loop at the beginning. In other words, a 20 second or so snippet would play multiple times before the song would play. This appeared to corrupt the file in that the same thing would occur no matter what file I used. I thenreimported the raw files again, did not add artwork, and they played fine. As soon as I attempted to add the artwork again, the looping problem occurred again. I have used iTunes for a long time, and have never had a problem adding photos to my iTunes or my iPod.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

INDEX Corrupt files and chkdsk INDEX

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