Ink cartridges life span in Photosmart Pro B8850

I have an HP Photosmart Pro B8850 Printer that we bought so I could print high quality pictures and also on 12x12 cardstock for scrapbooking. We don't use our printer very often (maybe once a month), however the ink cartridges seem to run out really fast (especially since we aren't using it). I was just wondering if anyone else is having this same problem, if there is a setting I need to fix, or if something is wrong with our printer. Any insight will be greatly appreciated! Thank you!

I have the same problem. It's costing a fortune to run this printer. I consider this as robbery. A complete set of cartridges cost over 300$, and that's ridiculous expensive. I will never again buy any HP product. The information on how many pages you can print is false. So if you are thinking of buying an inkjet color printer stay away from this one.
It's also a very noisy printer shaking like hell while printing. I was never able to make the manual feed work properly either.
Total waste of time and money.

Similar Messages

Black Ink Cartridge not working HP Photosmart 5510 series

I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print. I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print. I did everything the help menu said and it still doesn't print. I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working. The printer recognizes that the cartridge is full---there are no error messages---but it won't print. I also replaced the three color cartridges and they print fine, but the black doesn't. Any help would be appreciated. My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

Hi, please see links below on cartridge changes
Change to electrical chip (new design has black dot)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03154756
Black XL size
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

C4740 - Poor Color Cartridge Life Span

When print 4x6 photos from my C4740 printer I am only getting about 18 prints from the color cartridge. The original cartridges that came with the print seemed to last forever. Since replacing them I have replaced the color cartridge 3 times and working on my 4 cartridge in the time span of 2 days. The ones that came with the printer lasted two months or longer.
So my question is what could be causing the cartridges to have such a short life span?
Is 18 to 20 4x6 photos normal yield for a ink cartridge?
Also I am noticing that the black cartridge ink level is not changing so it leads me to believe it is not being used. I thought it had previously been used when printing photos but I could be wrong.

Here are some specs re: Photo yield expectations for the C4600 which will reference same as C4700.
HP 60 Tricolor - Photo Page Yield
HP 60 Tri-color Ink Cartridge (CC643W)
Approximately 45 4X6 Photos
Actual yield varies considerably based on content of printed pages and other factors.
For more information about variations/measurment of page yields, see: Inkjet photo yields

Ink Cartridges Empty? HP Photosmart C6240

I have an HP Photosmart C6240 All-in-one
Windows 7 64bit (HP helped me git my new comp n' new printer synced a few mnths ago)
USB connection
Gateway Intel Pentium PC
Use only authentic HP 02 series cartridges
I was prompted to replace my Magenta cartridge and I did bout a week ago. Since I replaced the cartridge I've been receiving an Ink Cartridges Empty message everytime I print (anything).
Ink Cartridges Empty
To print in color, install the following cartridges: Magenta
To print in black only, click Black only. To begin printing on certain products, press the Resume button on the printer control panel. The printer will replace colors with grayscale.
To cancel, press the Cancel button on printer.
If empty Ink cartridge is not replaced soon, all printing will stop.
Black only OK
I just click on Black only to print docs n' stuff. I have allot of Photo gifts I am workin on for Christmas. I am stumped as what to do. Do you think I have a bad cartridge or somethin? The printer shows that my Magenta is full.
My printer doesn't seem to be under warranty anymore, even though I purchased it just a few mnths ago. Anyway, I love it. I had an older model Photosmart b4 this one and they are excellent for my photo hobby.
Thank you,
Mannytashey
This question was solved.
View Solution.

HP printers are warrantied for 1 year from purchase. Hopefully you have proof.
Look at page 31 http://h10032.www1.hp.com/ctg/Manual/c01147544.pdf
Don't get frustrated, you have help.
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Printer -- HP OfficeJet Pro 8600 Plus

Ink/Cartridge issue with my OfficeJet Pro 8500A Plus

My OfficeJet Pro 8500A Plus has been drinking color ink. We rarely print color, as we purchased this unit for its fax/copy capabilities (almost all B&W). Upon recent replacement of the Cyan and Yellow cartridges, the system refuses to operate. The status on the Cyan cartridge has a question mark "?" and reads empty. This is a brand new cartridge. Upon pulling the cartridge, it clearly has ink in it. There seems to be a lot of ink build up in the port where the cartridge connects to the printer.
The Yellow cartridge status reads empty with an exclamation point "!". This is also a new cartridge. No sign of leakage, when I pulled the cartridge to examine.
What do I need to do to "fix" this situation, as I need the unit to be operational to receive faxes. If the unit is beyond (my) repair, can you suggest a replacement printer that uses the 940 series of ink cartridges, as I have a small stockpile of them.
Thanks and Kind Regards,
Steve

I have the same problem! The 8500A Plus (A910g) won't print after I replaced with a new magenta cartridge. I get the following message "replace the following depleted ink cartridge to resume printing." I bought another HP cartridge from best buy and got the same message. I then took all the cartridges out and noticed at the base of the cartridges slots that it was a pool of redish pinkage ink in all cartridge slots. It is like the magenta ink port is wide open and depleting the ink within seconds. What is going on here, a defect in the printer?

Cannot access ink cartridge carrier on HP Photosmart 5510

I just got a new HP Photosmart 5510 all-in-one Printer and I have not been able to install my ink cartridges because my ink cartridge carrier is stuck where I cannt access it. Isn't it supposed to come out when the ink cartridge door is opened?

It could also be the door switch. If the sensor detecting the door being open is not tripped, the printer will not send the carriage to the middle.
Is it still under warranty? This is how to contact HP support: www.hp.com/go/totalcare
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I am employed by HP

Problem with ink cartridges in my HP Photosmart C4680 Printer

I recently installed new ink cartridges in my printer. Admittedly I had trouble getting them in place--even following the instruction from the internet. Now when I print something in color, I get messages saying the ink levels are not correct as shown and it often flashes on the screen the "Shop on Line" page. What have I done wrong ?

phantom3 wrote:
Can I use the old generation rebuilt ink cartridges in my hp 1513 all-in-one printer.
Hi,
Well, your printer simply won't print.
Regards.
BH
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HP Photosmart Pro B8850 can't print in color

I am using this printer for the first time. I went through the onboard alignment, calibration and cleaning procedures, yet I cannot get any colors to print. Does anyone know what I'm doing wrong? I'm printing from a computer running windows XP. There is ink in the cartridges The computer has sat in the box for over a year.
Thanks

Hello Bobmcclammy,
I can understand the frustration when the printer, in your case the Officejet Pro 8000, stops and tells you to change inks you are not even using. I too have fought with this in the past. Unfortunately, there is no "work around" for such an issue, at least that I have been able to find.
Even when printing black text only, for example, a resume, the printer will be using a subtle amount of color as a base. Printhead maintenance also will chip away at the ink, this is to ensure the ink is not drying up within the print system. This information will explain more: Ink Usage in Inkjet Printers.
What I have done in order to get the most out of the printer ink is, set the printer in a black only grey scale mode. This needs to be set in the printing preferences in the print driver installed on the computer.
The inks will still need to be replaced, but it should help for the future.
JERENDS
I work on behalf of HP
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HP Photosmart Pro B8850 Issue

Does anyone else get random yellow and black prints when they're supposed to be in color? When I make prints through Photoshop CS3 for 4x6 photos, the printer will not spit out color prints, but it will work normally for any other size. Tried EVERYTHING and tech support does not know what to do.

Update:
I have managed to define this problem more clearly. This is very reproducible, not random. My system: HP B8850 printer on Windows XP-Pro, USB. There is a drastic color failure under certain settings. I first noticed this when printing a photo of a brilliant pink flower - the flower prints as white, slightly yellow, with no pink at all. I can produce this result consistently under these conditions: 1) 4x6 or 5x7 paper sizes (I have not tried all possible sizes.) 2) under Photoshop CS3, setting color to be managed by CS3. 3) In the printer preferences dialog, choosing paper type HP Advanced Photo Glossy, or HP Pro Satin (I have not tried all the paper types.)
Printing 8.5x11 or larger: No Problem. Let the printer manage color: No Problem. Choose Fiber Gloss, or Other Photo Paper: No Problem.
My workaround for now is to have CS3 manage the color, selecting the ICC profile of the paper I'm using, but in the printer preferences dialog, choose Other Photo Paper. This produces slightly inferior color rendition, but I am not as demanding in 4x6 prints as I am in large prints for wall display. Nevertheless, I would like see this issue fixed in a driver update ASAP.

HP Photosmart Pro B8850: I have artifact lines on my color prints

I am printing Christmas cards putting 5x7 prints on a 10 x 7 card. When I print on a glossy card (the print only covers half the card), there are white artifact lines on the prints. This only happens with glossy paper (not with mat paper). I am printing from Adobe Photshop Elements 3. I tried to print on the top of the card so the white (unprinted) half of the card would come out of the printer first, but I could not make the printer do that (thought that might eliminate the lines). Can anyone help me?
Brodie

Update:
I have managed to define this problem more clearly. This is very reproducible, not random. My system: HP B8850 printer on Windows XP-Pro, USB. There is a drastic color failure under certain settings. I first noticed this when printing a photo of a brilliant pink flower - the flower prints as white, slightly yellow, with no pink at all. I can produce this result consistently under these conditions: 1) 4x6 or 5x7 paper sizes (I have not tried all possible sizes.) 2) under Photoshop CS3, setting color to be managed by CS3. 3) In the printer preferences dialog, choosing paper type HP Advanced Photo Glossy, or HP Pro Satin (I have not tried all the paper types.)
Printing 8.5x11 or larger: No Problem. Let the printer manage color: No Problem. Choose Fiber Gloss, or Other Photo Paper: No Problem.
My workaround for now is to have CS3 manage the color, selecting the ICC profile of the paper I'm using, but in the printer preferences dialog, choose Other Photo Paper. This produces slightly inferior color rendition, but I am not as demanding in 4x6 prints as I am in large prints for wall display. Nevertheless, I would like see this issue fixed in a driver update ASAP.

Why can\'t I print using the new black ink cartridge for my HP Photosmart 6510?

Please tell me what is wrong. Just purchased all new cartridges for my HP 6510 all in one machine. can't understand why it will not work. Just prior to going to the store I chanded the ink color to blue to complete a job because the black was getting gray. Now I can print in every color but black. All the levels sho full, and this is the second exchange. HELP! Please.

maryamjan wrote:
I JUST REPLACED MY BLACK CARTRIDGE WITH A NEW HP CARTRIDGE (364) BU I CANNOT PRINT WHY?
Try following the steps outlined in the link below...
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03760633
Failing that, is the printer still within warranty?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Compatible Ink Cartridge Issue with HP Photosmart 6520

I bought a HP Photosmart 6520 Printer when living in Germany. It works in the US as well with a change to the cable. But then I ran out of ink. I ordered proper HP ink for it (not fake) but I ordered 564XL, because it said it was compatible with the 6520. But my printer says it's not. It looks identical to the one I had in, but those were 364XL. And I see that on the inside door of my printer, it says 364XL.Did I make a mistake? Why is it listed to work with this printer but it doesn't? Can I return INK that I've opened up, but not used?Please help.Thanks

Hi, Your printer uses: HP 564 & 564XL in Americas and Asia Pacific (excluding India, China, and Japan),HP 364 & 364XL in Western Europe,HP 178 & 178XL in Middle East, Africa, Japan, and CIS,HP 862 & 862XL in China, India. Now, please contact HP in the US and ask them to show you how to change zone on your printer. http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02558798 Regards.

Can't install Photosmart Pro B8850 software/drivers on Win 8.1 Envy desktop

‎07-01-2014 10:25 AM
The software/drivers package downloaded from HP hangs during instalation, Print & scan doctor finds the printer downloads the software but the instalation never starts.

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select Never and confirm by clicking the Turn Off button.
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Reboot your PC
8. Run the installation file and check for any difference.
9. Once you are done, be sure to open McAfee and reactivate Real Time Scanning.
Regards,
Shlomi
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Ink cartridgesphotosmart eprint 5515

Can anyone tell me what ink cartridges are for HP photosmart 5515. I need to replace black.

The Photo Black cartrdige is the same physical size for the regular or XL cartridge and will work in your printer.
Bob Headrick, HP Expert
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Black ink cartridge not working after replacing

I replaced the black ink cartridge on my HP Photosmart 6510 because the print was getting faded. Now the black will not print. I used an original HP replacement cartridge and inserted it according to specifications. I ran a test page and all colors printed except the black so I ran a printhead clean to no avail. I wet a paper towel and touched it to the ink and it is not dried up. Help!

It is definitely a hardware problem then. Try the steps in the document below. If that doesn't work, you will need to contact tech support. If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
Black Ink is Missing on Printouts
HP Technical Support Case Call Form

Ink cartridges life span in Photosmart Pro B8850

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