Install officejet pro 6230

I'm in the process of installing an OfficeJet Pro 6230 for a computer that runs on Ubuntu 12.04. When I added the printer, it recommended the make and model of "HP Officejet Pro 1170c series, hpcups 3.12.2" When I went to do a test print, it would just spit out a blank piece of paper and the paper size selection light would start blinking. Is there maybe a different make and model I should be using.

Hi @jeffo123 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

Similar Messages

Problem installing officejet pro 6830 software on my iMac running Snow Leopard

Greetings, I have a problem installing officejet pro 6830 software on my iMac running Snow Leopard. When I insert the HP software disc onto my iMac, and go to the HP website, it says:
"403" Ooops! Request forbidden...
Any possible solutions to this? Thanks for any feedback...

Hi @RNOjetnow ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with needing the drivers for the 10.6 Snow Leopard OS. You should be able to install the Apple Drivers just by connecting the USB cable.
Here is a document that might help.
Hope this helps you install the drivers.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Unable to install officejet pro k550 in windows 7

Driver failed to install. Have also tried info from this page http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02663702&lc=en&dlc=en&cc=us and still cannot get printer to install. Either as a network or when connecting via USB. USB printing gets installed and is ready and working but not the printer driver. I am doing everything on the Win 7 laptop as an administrator. I've installed Dell, Lexmark and an HP Color LJ CP1215 with out any problem but not this officejet pro k550.

Hello jm092749.
Welcome to the HP Forums.
I understand you are seeing a "MSVCR90.dll is missing" error when trying to install your printer. I will do my best to assist you with this.
This issue can be hardware or software-related. I located a complete guide to troubleshoot this issue. If you follow the instructions in order, you should be able to resolve the issue: How To Fix Msvcr90.dll Not Found or Missing Errors
I believe the issue will be resolved after following these steps. If not, the computer is facing a hardware issue, and will likely need to be repaired. Either way, please post your results. If this was the information you are looking for, please mark this post with an Accepted Solution and Kudos. Doing this will allow others to locate this information easily.
Thank you for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

Failed to install Officejet Pro 8610 over Ethernet on Windows 8.1 64-bit

When attempting to run the installation of Officejet Pro 8610 using wired Ethernet connection the setup quickly lists the printer with correct IP and MAC address but when this is selected takes ages in the "installing" state and eventually displays a graphic indicating that the connection is broken.
I have tried disabling firewall (ESET) and a clean boot, and have downloaded latest software.
The printer is connected using a cross-over internet cable, can be pinged and obvious is detected by the setup program.
Attempting to install using WiFi has the same results, ie finds printer but then fails (although I haven't retried this since downloading latest software or with a clean boot).
FYI the printer will work when connected using a USB cable. (has been disconnected and software uninstalled before re-trying above). Don't really want to use this as the printer will be too far from normal working position. Wifi would be preferred but cabled Ethernet would be OK.
Also printer works OK via Wifi using e-mail.
Computer is a HP ProBook 4530s which has recently been upgraded to Windows 8.1 Professional x64 with no other significant problems.
Apologies if this is already answered elsewhere but couldn't find any replies which refer to something not already tried.
Thanks

Downloaded and ran the HP Printer Install Wizard for Windows as suggested, still did not work. Here are some screen shots of what happenned
Right Click on Open File Location (step 3) opens the window in the previous screen shot.
I never saw any of the items in step 4, but double clicking the shortcut that was displayed started the same installation process that always fails, see following screen shots. Note I disabled the firewall while running this.

Installing Officejet Pro 8610 on Windows Server 2008 R2

I am trying to install an HP officejet Pro 8610 in a Windows Server 2008 R2 machine.
As an FYI the server aleady has an Officejet Pro 8600 installed on it
I ran the setup.exe from the install CD, as an administrator
The first window appears and I clikc continue
The next window appears and I select connect a new printer
At the Connection options window, I selected Wired network and it displays the correct printer
I slect the printer and click next and the installation starts and runs for about a minute that displays the following message
The printer works fine from another PC which is running windows 7 (64-bit) So I know the problem is not in the printer or the network.
Any suggestions would be appreciated
Thanks in advance

Server 2008 (x86) is supported, and I had an x64 machine set up last month that had FP12 installed and running in IE and Firefox. 64 bit IE wouldn't run it for some reason, but the 32 bit did. It installed in C/Windows/System32/Macromed/Flash and C/Windows/SysWOW64/Macromed/Flash, but I was unable to get the ActiveX plug-in to enable outside of 32 bit IE.
I also set up a Server 2012 machine that DID support the x64 ActiveX, but that's probably not an option for you.
Like you, I'd be leery of "hacks" to get it to run as an x64 pkug-in, as it may have unintended and undesired consequences in other areas.

Installing OfficeJet Pro 8500 Wireless on Windows 7 laptop with no network

Just purchased the OJPro 8500 Wireless and am trying to install on a new laptop with Windows 7 installed. First the CD that came with the printer didn't like Windows 7, so I downloaded the latest drivers from HP and things started happening... but no cigar.
I'm trying to connect the printer to a laptop using wireless<-->printer, there is no wireless network involved. The equipment is as follows:
- 3-IN-ONE HP OfficeJet Pro 8500 wireless
- Laptop MSI CX600 series with wireless/bluetooth
I would really appreciate any info on how to accomplish this.
Thanks.

1st, thx for clue about ad hoc (wireless) NETWORK (on pg. 10 & 11) in hp OFFICEJET "Wireless Getting Started Guide".
Windows 7 HELP & HP Solution Center were both pretty useless.
(Specifically)
Type "ad hoc" in Search Programs & Files (under START icon).
Results will be; "Set up an ad hoc (computer-to-computer) network". (Click on this)
Results will be; Dialog box to give name to network & set security, then SAVE.
NOTE: My Officejet Pro 8500n recognized "Security Type" = "No Authentication (Open)" & "Encryption Type" = "None"
(Go to)
Control Panel > Network and Internet > Network and Sharing Center > Connect to a network
Results will be; (in Dialog box for "Open Network and Sharing Center") a listing of your ad hoc network name & message (in bold) "Waiting for users"
Finally, on Officejet Pro touch screen, Select "Setup Menu", "Network", "Wireless Setup Wizard", [Name] (given to ad hoc Network in Windows 7), & OK.
(Opps, 1 more thing) Also, follow instructions on pg. 10, to "Change from a USB connection".

Unable to install OfficeJet Pro 8000 firmware upgrade BZM1FN1006BR

My OfficeJet Pro 8000 A809n has the original firmware, 0842BR. My understanding is that the upgrade to 1006BR will address some issues I'm having with paper handling and network connectivity.
When I use the HP Download and Install Utility (DAIU), it downloads the firmware download utility (HP Officejet Pro Firmware - OfficejetPro8000_R1006BR_ENG.exe) to my hard drive. However, when I use the "Install" feature, I get this error:
"Firmware Download Utility has stopped working A problem caused the program to stop working correctly. Please close the program."
I've tried to run the software directily from my hard drive as well but it gives the same results. Some have reported that the issue may be related to running firewall software on my laptop (Lenovo W530 with Windows 7 64-bit) but I get the same problem when I disable Symantec Endpoint Protection.
I would appreciate any help in resolving this issue!

Hello there
I have some more suggestions for you! I would first suggest printing out a test page, see the below image for instructions on how to print out a quality page. I ask you to try this to see if the printer will produce a test page from the unit itself (without involving the computer). Basically, this makes sure the printer is in good working order before we continue software troubleshooting. If this page prints, continue the steps below the image, if not, let me know!
Also, please let me know some more about the paper handling and network connectivity problem you have been facing. Ex: Does the printer loose it's wireless connection? Will it not pick the paper and feed the paper through?
Source
Software troubleshooting if the printer printed a quality page fine:
Run the Microsoft Fix it tool here, to uninstall the printer: Fix problems that programs cannot be installed or uninstalled
Restart the PC.
Perform a Clean Boot again and restart the PC afterwards.
Disable any firewalls and anti-virus.
Run the installation again.
Happy Wednesday!
Hope to hear from you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't install Officejet Pro 8500 A910 on the network in my Windows XP laptop

Everything installs normally except connection options fail to detect the printer when the network connection is selected. The prompt that follows for network type also fails when wired (Ethernet) is selected. Firewalls are turned off during installation.
The network printer can be seen by the HP Home Network Diagnostic Utility. Using the HP Home Network Diagnostic Utility to check connection indicates software missing, connection verified, and test print failed.
The Officejet Pro 8500 A910 Embedded Web Server can be opened from the web browser by entering the IP address.
Changing the printer port to the IP address allows the printer to work but does not enable all of the all-in-one functions such as scanning or running HP Officejet Pro 8500 A910.exe.
Turning the power off and back on to the printer, computer, and router did not fix the problem. Re-installing the software several times did not fix the problem.
The installation works normally with other computers on the same network that run Windows Vista or Windows 7.
So far, customer support has not been able to help.
This question was solved.
View Solution.

Resolved, not solved.
I talked to HP product support. The Officejet Pro 8500 A910 will not install on Windows XP (at least the Home Edition) when networked through a router. It will install through USB. I uninstalled the program and reinstalled it with only USB connected to clean out all the network printer/scanner information. Product support claimed it would install through an ether net cable connected between the printer and computer but this does little good if you need internet access.

Can't cure a "MSI.BufferChm - Error 1603" problem and install Officejet Pro 8000 Wireless software.

I'm trying to install an HP Officejet Pro 8000 Wireless A809N. OS = XP Pro SP3. I keep getting a message:
"Fatal error during installation. [code 1603?] [error situation code: 27764920]
The older version of BufferChm cannot be removed. Contact your technical support group."
I tried all the suggestions on this support page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455020&lc=en&dlc=en&cc=us
except that in solution two, some of the services wouldn't turn off due to "Access Denied".
I finally gave up and installed the basic drivers and hoped that once they were installed, I could install the full software. But no dice! How do I fix this "MSI.BufferChm" problem?
Thanks.

I don't blame the consumer-users in this forum, but when HP advertises the forum so prominently in so many places as one of their "solutions", they should provide employee help here.
I googled and it seems to be a problem for a lot of folks. And a lot of references back to this forum. I didn't follow too many of them and didn't spot a solution. There may be one - I just didn't see it.
This is from Microsoft and has several ideas I didn't see on the HP site. Microsoft Link Take a look. MSI is a microsoft thing, not HP.
As for HP employees, there are some that monitor this group unofficially. Hopefully you'll get some attention now. Or at least from some of the other folks who may have even more computer fixit experience.

Installing OfficeJet Pro 8610

I am setting up a brand new officejet pro 8610 via usb, once I reach the stage where the software asks to connect the usb, I notice in the lower right next to the time, the device installation starts. Upon clicking on it, I see drivers being search for by windows updates, then one of them fails with a rex x. After this the hp software now tells me the install was unsuccessful. Is the point of the software not to install the drivers or am I missing something? Any workarounds for this? I am now getting into tech stuff so any explanations into what happens there when the device is plugged in would be helpful.

Are you using the Product Installation Software from this site
http://support.hp.com/us-en/product/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/5367603/model/...
It should not be using Windows Update as it installs its own drivers.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Installed Officejet pro on my hp pavilion dv2000....now how do i install on my mac book pro?

Looking for help installing the hp officejet pro 8600 on my macbook pro.

KTH40,
Please provide the complete model name and/or product number of your OfficeJet Pro 8600, as it appears there are three different models. Also provide the the version of OS X installed on your MacBook Pro, as different drivers may apply depending the OS installed.
Full featured software and driver for OS X 10.5
Full featured software and driver for OS X 10.6 - 10.8
Firmware Update for OS X 10.6 and above (may not apply to all models of OJ8600)
Firmware Update for Windows (may not apply to all models of OJ8600)
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Install OfficeJet Pro X476dw driver on Win 7 Enterprise 64 bit w/o admin rights

Dear all,
I have an OfficeJet Pro X476dw for my home office and I would like to use this printer on my company PC. Unfortunately the standard Win7 Enterprise 64 bit installation does not come with a set of drivers for the OfficeJet Pro X476dw. Unfortunately my company does not allow the installation of not company certified drivers and they did turn down my request to certify the official HP drivers. Thus my question:
is there any readily built-in driver in Win 7 that could be used to run the OfficeJet Pro X476dw
Any advice is highly welcome!
Best Regards,
Vome
This question was solved.
View Solution.

Thanks Futoji,
Meanwhile I figured out how to solve it for my Win 7 Enterprise 64bit:
1) download PCL 6 Driver with Installer
2) Run the installer (which will fail)
3) get the extracted files (should be in c:\users\<profile name\App Data\Local\temp\<number> (you'll identify it via the most recent date, copy path)
4) kick-off the printer detection routine using "Add printer" > "Add a network, wireless or Bluetooth printer"
5) take the printer without port 3911 specification
6) Select "Have Disk ..." and provide the driver (paste path)
7) select HP OfficeJet Pro X476dw MFP PCL 6 driver
8) test
It did work out for me.
Best Regards,
Vome

Unable to install Officejet pro 8600 printer on work network using HP software on Win10

I have recently updated my Surface pro 3 to Win 11. I am trying to install my printer using the HP setup software. This had worked with Win 8.1. The software was never able to detect my printer automatically but in the past I could enter the IP address and it would connect. This is not happening, when I select wired connection, it just fails never giving me the option to enter the ip address. I can install the printer using the W11 control panel but the Scanner features if the HP software (HP printer assistant) will not work this is frustrating for me. Please help.Regards,Michael

I found the solution to this problem. You just need to run the automatic install wired function twice and then it will ask for the IP address. Once I did that and entered the IP address it worked fine. It just should be an option to begin with or show up after one failure. The fact that I had to let it fail twice was confusing.Michael

Unable to install Officejet Pro 8000 Wireless software & no help in forum

http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/Can-t-cure-a-quot-MSI-BufferChm-Error-1...
I posted a request for assistance in this forum, at the thread above, per so many HP instructions. No HP employee replied. There are consumer-users in the forums instead. I understand that they don't have experience in all models or all problems, but If HP is going to advertise the forum as one of their "solutions" in so many places, there should be employees here to handle customers' problems.

Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Install officejet pro 6230

Similar Messages

Maybe you are looking for